Hero AI Credits

the hero ai credits page tracks hero ai credit consumption across your account use it to see contract usage for the current billing period, filter by tenant and automation, and drill into playbook or companion prompt usage hero ai credits appears under admin panel > usage you need admin panel read access and usage read permission for prompt counts, see hero ai prompts docid\ rv7wvn3wx2uwa bchy7ur for token volume, see hero ai tokens docid 8g7pp4zuiwuisuvyq32s9 starting in turbine 26 2 0 , the legacy hero ai usage page is removed from admin panel > usage choose your path i want to… start here open the credits dashboard open hero ai credits /#open hero ai credits see contract usage for this month credits summary /#credits summary find credits used by playbooks or components playbook usage tab /#playbook usage tab find credits used by companion prompts user prompts tab /#user prompts tab understand usage caps usage caps and limits /#usage caps and limits review historical data limits historical data and migration limits /#historical data and migration limits open hero ai credits open admin panel go to usage click hero ai credits credits summary when the hero ai credits feature is enabled for your account, the top of the page shows contract level totals for the current month starting in turbine 26 2 0 , accounts with hero ai credits enabled can have a monthly credit allocation enforced across hero ai features when the feature is disabled, the credits summary section is hidden; the playbook usage and user prompts tabs remain available metric description credits used hero ai credits consumed for the month credits remaining credits left for the month total monthly credits total credits allocated for the month usage progress percentage of monthly credits used, with the contract month label (for example 481 21% hero ai credits used for june 2026 ) the credits summary reflects contract month totals and does not change when you adjust date range or other filters on the tabs below tab summary cards and charts use the filters you select when usage reaches or exceeds 100% of the monthly allocation, the summary shows an alert message usage level message (typical) 100% your hero ai usage has reached your monthly limit please contact swimlane for assistance over 100% your hero ai usage has exceeded your monthly limit please contact swimlane for assistance contact your swimlane account team or swimlane support if you need additional credits or have questions about your allocation playbook usage tab the playbook usage tab shows hero ai credit consumption tied to hero ai native actions within playbook and component automation filters filter description date range today, last 7 days, last 30 days, last 90 days, or custom date range tenant one or more tenants (multi tenant accounts) type playbook or component name filter by playbook or component name model type filter by model tier used for the usage row summary cards and chart total credits — credits used for the filtered playbook or component usage in the date range average credits per day — average daily credits for the filtered selection hero ai credits chart — bar chart of credit usage over time for the current filters usage table column description tenant tenant where usage occurred type playbook or component action hero ai action identifier placeholder values may appear for unsaved test runs — see unsaved playbook test runs /#unsaved playbook test runs name playbook and flow name, or component name links open the canvas in a new tab when the item still exists deleted labels appear when the source no longer exists model type model tier associated with the usage total runs number of runs in the filtered period total credits credits consumed avg credits average credits per run user prompts tab the user prompts tab shows hero ai credit consumption from hero ai companion and related prompt based features filters filter description date range today, last 7 days, last 30 days, last 90 days, or custom date range tenant one or more tenants user one or more users summary cards and chart total credits — credits used for companion prompts in the date range average credits per day — average daily credits for the filtered selection hero ai credits chart — bar chart of credit usage over time usage table column description tenant tenant where prompts were sent user user who sent prompts prompt count number of prompts in the period models are selected dynamically per prompt in hero ai companion total credits credits consumed avg credits average credits per prompt unsaved playbook test runs when you run test on a hero ai native action before you save the playbook, that usage is logged on hero ai credits , hero ai prompts , and hero ai tokens on the playbook usage tab, the usage table may show placeholder values column what you may see action auto generated placeholder (for example heroai ahecv ) instead of your action title name unsaved playbook and unsaved flow instead of the saved playbook and flow names after you save the playbook, later test runs and production runs use the saved playbook name, flow name, and action name save the playbook before testing if you need usage rows to show final automation names the same placeholder behavior applies on hero ai prompts docid\ rv7wvn3wx2uwa bchy7ur and hero ai tokens docid 8g7pp4zuiwuisuvyq32s9 usage caps and limits monthly credit allocation and contract totals appear in credits summary /#credits summary use that section to monitor consumption before the account reaches its limit historical data and migration limits the hero ai credits , hero ai prompts , and hero ai tokens dashboards use reporting fields that were not captured in older usage logs hero ai credits and hero ai prompts when you filter to dates before 26 2 0 area behavior tenant filter works for historical and current data playbook , component , type , and model type filters do not apply to data from before 26 2 0 because older logs lack those fields summary bar charts total credits or prompts and average per day can still display for older ranges usage table may appear empty for older date ranges even when summary charts show totals use tenant and current month date ranges when you need row level detail for token history, see hero ai tokens docid 8g7pp4zuiwuisuvyq32s9 hero ai tokens token counting is not retroactive the hero ai tokens dashboard shows usage accumulated only after the 26 2 0 release data from before that release does not appear on this dashboard see also hero ai prompts docid\ rv7wvn3wx2uwa bchy7ur — prompt counts (not credits) hero ai tokens docid 8g7pp4zuiwuisuvyq32s9 — token volume by category hero ai models docid\ c1ldfgrmok 7z2nei 28b — default models and usage reporting overview usage dashboard docid\ q2im3wgt2unlvgv820otu — other usage dashboards under admin panel > usage