Hero AI

hero ai is swimlane’s collection of artificial intelligence features that help orchestrators and analysts in their day to day usage of turbine the features of hero ai largely take advantage of the swimlane private large language model (llm) the swimlane llm is a proprietary llm hosted by swimlane and tuned to our users’ needs the swimlane llm is hosted in swimlane cloud and offers a level of security and privacy not available with public models your data never leaves the swimlane cloud it is not sent to a third party, it is not stored in shared log files, and it is not used to train or fine tune our model to enable hero ai in your environment, contact swimlane support artificial intelligence data privacy and security swimlane does not collect or store any sensitive customer data in centralized storage locations only metadata about model usage and performance is retained centrally customer data processed by ai or machine learning (ml) models is exclusively stored in the customer’s own dedicated database instance which is logically separated from other customer instances all prompts and features involving customer data are processed using a private swimlane llm swimlane does not use customer data to train or fine tune the swimlane llm customers must “opt in” to use hero ai in their instance of turbine individual risk assessments are conducted on all ai/llm projects before deployment hero ai features hero ai includes a number of features meant to help analysts and orchestrators get the most out of turbine and better secure your companies' infrastructure hero ai features include hero ai companion an agentic ai chat experience on every page of turbine https //docs swimlane com/turbine/hero ai/hero ai chat htmhero ai native action no code generative ai in your automation workflows https //docs swimlane com/turbine/turbine canvas/hero ai action htm?highlight=hero%20ai%20native%20actioncase and incident management application docid\ bbcgtaqyctwozro7p0x5mcrafted ai prompts templates for easy integration of hero ai into daily workflows docid\ wazsjrmjyymfznlc80ra1swimlane help chatbot ask hero questions about turbine https //docs swimlane com/turbine/playbooks/swimlane help chatbot htm?highlight=swimlane%20ai%20chatbothero ai python chatbot ask hero to write python scripts https //docs swimlane com/turbine/native actions/swimlane python chatbot htm?highlight=hero%20ai%20python%20chatbot