Preliminary Diagnostic Data for Integrations Troubleshooting

this documentation will guide you through gathering preliminary diagnostic data for troubleshooting integration failure issues are all the integrations failing or just a few or one? identify which type of integration(s) is(are) failing is this a python script, a forked task, or a plugin task? if this is a plugin task, what is the plugin name, version, and name of the task that’s being used? what failure errors are you getting when the integration fails? do you see any errors in the ui when the integration fails? check the most recent logs from swimlane logging replicate the issue and capture a har file follow the instructions on this link to extract the har file take screenshots of the most recent jobs from the hangfire deleted queue and provide the full stack trace of the error connect to mongodb by accessing the mongo shell or through robo 3t, run the following query to find diagnostic info for the most recently encountered errors, attach its result to a text file, and share it with support db logs find({level 'error'}) sort({date 1}) limit(30) pretty()