Vulnerability Case Management - Support Tab

the support tab in the case management provides essential metadata and administrative options for managing the case it helps security teams track when the case was created, last updated, ownership, and automation settings update risk score button allows users to manually update the risk score based on new assessments or findings useful when the severity of a vulnerability changes over time first created displays the exact timestamp when the case was initially logged helps in tracking the age of the case last updated shows the most recent timestamp when the case was modified useful for monitoring case activity and ensuring timely updates case owner typically an assigned security analyst or team responsible for managing the case in this image, the field is empty, meaning ownership has not been assigned risk score last updated provides a field to track the last modification date of the risk score helps in assessing when the vulnerability’s risk was last evaluated flow automation displays how the case is being handled automatically in this case, it is set to "automatic grouping", meaning vulnerabilities or incidents may be grouped together based on predefined rules save button allows the user to save any modifications made in the support tab