Record Use Cases

there are three possible scenarios that can occur with record linking when mapping playbook outputs to an application let's watch as max works through all three use cases use case 1 no record linking applied issue the no record linking applied button is disabled cause there is no record event/record action trigger docid 9pcw4ucljyxw1hyd xanr use case 2 no record linking applied issue the no record linking applied is disabled cause the triggering application does not have a reference field for the application to which the playbook outputs are being mapped docid 9pcw4ucljyxw1hyd xanr use case 3 link records successfully when the button is enabled this use case shows how to link records successfully when the button is enabled scenario 3 you are in a playbook and want to map an output record to the input record that triggers the playbook docid 1dfqnymlwak2 ojvah2ou