When reporting an issue to Swimlane Support, it’s necessary to provide a copy of the apps that are problematic along with their associated tasks as well as the steps to replicate the symptom. This will help us determine the issue faster and provide a resolution quickly.

Click on ‘APPLICATIONS AND APPLETS’ to view all your applications.

Find the problematic application and click on the menu button next to the app.

Click on ‘Download’ to download the .json file of the application.

Attach the file to the ticket for our investigation.

After you have attached the apps to the Support ticket, please attach the tasks. You can do this by going to the list of tasks and exporting all the tasks that are associated with the app. Click on the ‘EXPORT’ link on the top right:

Now that you have the apps and tasks attached to the tickets, please share the steps to reproduce the symptom on our end. Also, please confirm your current Swimlane version, platform (i.e. Linux or Windows), and infrastructure (i.e. Standalone or HA/K8).

How to Query MongoDB Secondary Replica Set Members

Reporting Issues Involving Applications

test12

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edfsad

dsfsdfsdf

test

specific

var_miha

new_var_2

new_mih_var

mih_var

testheight

available

testulet

testvar

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altscenario

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scenario

exemplu

variabila

Archbee

text

refresh_token

YourBank

MyBank

variable_test_video

variable123

silviu

Bogdan_test

ferwhethgte

target1

google

support

product_name

productName1

companyLegalName

programName

customerName1

productName

Product_Name

Test

SEFAS

uptempo

customerName

testName

name1

customername

apilink1-getallmethod

variable_one

capitalize

company_name_adobe

jama_2

jama_1

domain

email

product

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Glossary_feature

Google

aaaa

insitutionAdress

dasdas666

aa112

asdasdas

asdasd

What

New_reusable

test_var2

test_var

Running the MongoDB Profiler

Swimlane (10x) User Guide

Welcome to Swimlane

Customize Your User Profile

Key Terms and Concepts

Navigation Basics

Run Swimlane on AWS

Introduction

Build an Application

Create the Initial Workflow

Customize Record Views

Add More Workflow Detail

Test Record Automation

Create a Python Integration Task

Test the Latest Automation in Records

Learn the Basics

Create an IMAP Email Asset

Create a Suspicious Emails Application

Create a Suspicious Emails Task

 Verify That Your Task Works

Create a VirusTotal Asset and Task

Add Parsing Detail to the Suspicious Emails Task

Add Automation to the Suspicious Emails Application

Test Your VirusTotal Automation

Automate a VirusTotal Analysis

Getting Started Guide

Navigate Workspaces and Dashboards

Create or Edit User Dashboards

Set Dashboard Permissions

Create or Edit Cards

Workspaces and Dashboards

Customize the List of Records

Search Record Data

Lock Records

Restrict Records

Coedit Records

Manage Server Conflicts in Records

Lookup and Create References within Records

Modify a Record

Bulk Modify Records

Share Records

Records and Workflow

View Record History

Correlate Records

Export Record Data

Import Record Data

Application Records

Keyword Search and Filter

Create and Save Reports

Share Reports by Schedule

Share Reports by Email

Download Reports

Share Reports

Chart Types

Measures and Dimensions

Chart Options

Colors

Sorting

Drill-in

Charts

Reports

Manage Applications and Applets

Define the Foundation

Create the Layout

Select Fields and Assign Field Properties

Add Applets

Calculation Builder

View Revision History

Export Templates

Application Builder

Data Retention

Build an Applet

Applets and Tasks

Applets and Workflow

Export Applets

Import Applets

Applet Builder

Import Swimlane Solution Packages

Export Swimlane Solution Packages

Swimlane Support Packages

Conditions

Repeats

Create and Update Workflow

Actions

Create Export Templates from Workflow

Workflow

Widgets Editor

Record Widgets

Report Widgets

Widget Code Structure

Widgets

Applications and Applets

Swimlane Hero AI Help Chatbot

Crafted AI Prompts

Hero AI

Create or Edit a Task

Configure Task Input

Python Task Logging

Review, Discover, and Add Output Parameters

Map Output for Creating or Updating Records

Map Other Types of Output

JSONpath in Python Tasks

Configure Task Output

Upload and Manage Plugins

Create or Edit an Asset

Create or Edit the Key Store

Upload Scripts and Tasks

Install or Upload Python Packages

Integrations

Create or Edit Workspaces

Create or Edit Dashboards

Edit Reports

Workspace Management

Role Permissions

User Permissions

Group Permissions

Application Permissions

Field-level Permissions

Permissions

Usage Metrics

Setting Up Login Settings

Setting Up Proxy Settings for Integrations

Setting Up Session Timeout Parameters

Sessions and Security

Settings