Gotenberg Chromium conversion failed
Issue Identified: A code change in Swimlane 10.20.1 prevents the download or distribution of any dashboard or report. The following errors may be observed:
Gotenberg Chromium causing the error "Failed to export the report pdf. Gotenberg Chromium conversion failed conversion failed" when downloading reports
or
Unhandled exception occurred while processing API request: Gotenberg Chromium conversion failed.
As an On-prem customer you may use this command below to patch the gotenberg service until the 10.20.2 hotfix release is made available and deployed in your environment.
Important Notes:
- As an Embedded cluster customer, you have gotenberg running in the default namespace
- As an Existing cluster customer, you will most likely have Swimlane deployed in a custom namespace so update the namespace in the kubectl patch command...the argument after the -n switch.
kubectl -n <namespace> patch deployment gotenberg --type=json -p='[{"op": "remove","path": "/spec/template/spec/containers/0/securityContext/readOnlyRootFilesystem"}]'
This change will persist until the next version (10.20.2) is deployed from the KOTS Admin UI.