How To
Gotenberg Chromium conversion failed
2 min
issue identified a code change in swimlane 10 20 1 prevents the download or distribution of any dashboard or report the following errors may be observed gotenberg chromium causing the error "failed to export the report pdf gotenberg chromium conversion failed conversion failed" when downloading reports or unhandled exception occurred while processing api request gotenberg chromium conversion failed as an on prem customer you may use this command below to patch the gotenberg service until the 10 20 2 hotfix release is made available and deployed in your environment important notes as an embedded cluster customer, you have gotenberg running in the default namespace as an existing cluster customer, you will most likely have swimlane deployed in a custom namespace so update the namespace in the kubectl patch command the argument after the n switch kubectl n \<namespace> patch deployment gotenberg type=json p='\[{"op" "remove","path" "/spec/template/spec/containers/0/securitycontext/readonlyrootfilesystem"}]' this change will persist until the next version (10 20 2) is deployed from the kots admin ui