How to Create a Playbook
Use this topic to create a playbook on the canvas by dragging triggers and actions. For natural-language creation and changes, see Create and Modify Playbooks with Hero AIο»Ώ. For playbooks, the canvas, and the data model, see Playbooks Overviewο»Ώ.
Choose Your Path
I want to⦠| Go to |
|---|---|
Create a playbook manually on the canvas | |
Build or change flows with Hero AI (Text to Playbook) | |
See what the Playbook Generator Agent can do | |
Enable, publish, or submit a playbook | Enable and Disable Playbooksο»Ώ, Publish Playbooksο»Ώ, or Submit to Swimlaneο»Ώ |
Confirm a playbook run completed | |
Organise actions and flows on the canvas | |
Review action count, timeout, and structural limits | |
Configure triggers | Triggersο»Ώ |
Add connectors, components, or AI agents to a playbook |
Create a New Playbook Manually
- From the navigation menu, click ORCHESTRATION.
- Click Playbooks.

- From the Playbooks home page task bar, click the plus menu icon, and then select Create a new playbook.
- In New Playbook window, enter a Name for the playbook and (optionally) a description, and then click Save.

The playbook opens.
- Add a Triggersο»Ώ and actions from the Add panel. For canvas layout, see Organizing Playbook in the Canvasο»Ώ.
- Connect actions to define the flow.
- Enable the playbook when you are ready to run it.
- Configure action inputs and outputs as needed in the action configuration panel.
- Test the playbook from the canvas using the Test Consoleο»Ώ.
- Open Playbook Runsο»Ώ and confirm the run completed.
Playbook and component runs use platform timeout defaults (4 hours total from start, extended by up to 1 hour per period of job activity). Individual connector and native actions time out after 15 minutes. See Timeouts and Limitsο»Ώ for details.
Playbook action input and outputs are limited to 20MiB. You should always narrow data down as much as possible for playbook and action performance.
If you want to import Swimlane Solution Package files (.ssp files), see Import Swimlane Solution Packagesο»Ώ.
Trigger Types
Trigger type | Topic |
|---|---|
Flow event | |
Playbook button | |
Record event | |
Schedule | |
Webhook |
Enabled Playbook Toggle
To view details about how to enable or disable a playbook, see Enable and Disable Playbooksο»Ώ.