Troubleshooting and Diagnostics

collecting logs use the logs command mentioned in docid 1j8mta5kty1czybw87rz6 section to review and collect logs for support network test validate connectivity to swimlane turbine cloud docker run rm quay io/swimlane/turbine agent \<version> network test https //\<region> swimlane app replace \<version> with your agent version and \<region> with your swimlane cloud region this test does not work with privately hosted swimlane turbine instances for the test to work, you must allow outgoing connections to amazonaws com