--- title: Gotenberg Chromium conversion failed slug: user-guide-10x/gotenberg-chromium-conversion-failed docTags: createdAt: 2025-12-09T16:43:22.129Z --- **Issue Identified: **A code change in Swimlane 10.20.1 prevents the download or distribution of any dashboard or report. The following errors may be observed: :::BlockQuote Gotenberg Chromium causing the error "Failed to export the report pdf. Gotenberg Chromium conversion failed conversion failed" when downloading reports ::: or :::BlockQuote Unhandled exception occurred while processing API request: Gotenberg Chromium conversion failed. ::: As an On-prem customer you may use this command below to patch the gotenberg service until the 10.20.2 hotfix release is made available and deployed in your environment. **Important Notes: ** - As an Embedded cluster customer, you have gotenberg running in the default namespace - As an Existing cluster customer, you will most likely have Swimlane deployed in a custom namespace so update the namespace in the kubectl patch command...the argument after the -n switch. :::BlockQuote kubectl -n \ patch deployment gotenberg --type=json -p='\[\{"op": "remove","path": "/spec/template/spec/containers/0/securityContext/readOnlyRootFilesystem"}]' ::: This change will persist until the next version (10.20.2) is deployed from the KOTS Admin UI.