---
title: Crafted AI Prompts
slug: user-guide-10x/crafted-ai-prompts
docTags: 
createdAt: 2025-06-18T11:01:37.468Z
---

## Overview

The Crafted AI Prompts extension is a feature of Hero AI that lets users write their own custom prompts and send them to the Swimlane LLM or OpenAI for responses. These prompts can be anything from a request for more information about a threat to an ask to write the body of an email. Requests can include data from the user’s application. Note that requests to the Swimlane LLM require a premium Hero AI license.

You can download the Swimlane Hero AI plugin from [https://apphub.swimlane.com/](https://apphub.swimlane.com/).

## Capabilities

- Craft message templates in the Crafted Prompts Template Manager application using mustache syntax. Example: `{{Field Display Name}}`
- Send prompts to OpenAI or the Swimlane LLM.

## Common Use Case Examples

Some common use cases for Crafted AI Prompts include:

Craft Email Message

Write an email to the network security team about a case being investigated by the security analyst. The email can contain information about the case including a request to quarantine the infected computer.

**Block IOC Recommendation**

Generate suggested steps for how to block an indicator of compromise (IOC) based on your organization's specific incident handling policy.