Swimlane Content Release 2024.2.0

Hero AI: Case Summarization and Recommended Actions are now part of the Case and Incident Management application, providing automated summaries and suggested actions. Crafted AI Prompts are available as a solution extension, enhancing AI capabilities. These features provide powerful tools for greater efficiency and effectiveness in automation and data management processes.

SOC Solution and Collaboration Solution: They are now updated for Canvas and renamed to SOC Solutions Bundle and Collaboration Extension.