---
title: VRM Applications and Dashboards
slug: solutions/vrm-applications-and-dashboards
docTags: 
createdAt: 2026-07-30T03:14:35.707Z
---

Use this reference to identify where VRM stores operational records, supporting workflow data, and reporting views.

## Choose Your Path

| **Goal**                                                       | **Go To**                                                     |
| -------------------------------------------------------------- | ------------------------------------------------------------- |
| Manage findings, assets, cases, remediation, or exceptions     | [Operational Applications](./#operational-applications)       |
| Monitor ingestion, filtering, exports, or reporting data       | [Supporting Applications](./#supporting-applications)         |
| Select an operational or reporting dashboard                   | [Dashboards](./#dashboards)                                   |
| Review workspaces, assets, sensors, and the packaged connector | [Supporting Solution Content](./#supporting-solution-content) |

## Operational Applications

Operational applications store the records analysts use to prioritize, investigate, group, remediate, and close vulnerability work.

### Vulnerability Finding

**Acronym:** VFIN

The **Vulnerability Finding** application is the primary system of record for vulnerabilities. Each record represents a vulnerability associated with one asset.

| **Information Group**    | **Examples**                                                                                                                 |
| ------------------------ | ---------------------------------------------------------------------------------------------------------------------------- |
| Identification           | Vulnerability ID, source, scan ID, unique ID, and raw finding data.                                                          |
| Asset context            | Asset reference, primary identifier, hostnames, IP addresses, MAC addresses, zone, criticality, and additional metadata.     |
| Risk and intelligence    | Turbine Risk Score, CVSS, EPSS, exploit data, known exploitation, weaknesses, attack patterns, and MITRE ATT\&CK techniques. |
| Case and exception state | Grouping ID, grouping status, case tracking ID, and exception reference.                                                     |
| Remediation              | Status, remediation owner, remediation advice, SLA status, outcome, and dates.                                               |
| Automation health        | Requires Attention and supporting documentation.                                                                             |

Use this application to:

- Prioritize findings by Turbine Risk Score.
- Review vulnerability and asset context.
- Reassign an asset when the existing association is incorrect.
- Reprocess a finding through enrichment and scoring.
- Add findings to a case or create a manual case.
- Review exception and remediation status.

See [Vulnerability Findings](docId\:ZXxJRo6DHpDFA9Otysq0-) for the published finding details.

### Vulnerability Asset

**Acronym:** VAST

The **Vulnerability Asset** application stores systems associated with vulnerability findings.

| **Information Group** | **Examples**                                                                                    |
| --------------------- | ----------------------------------------------------------------------------------------------- |
| Identity              | Primary asset identifier, asset type, hostnames, IP addresses, MAC addresses, and repositories. |
| Business context      | Asset zone, zone criticality, asset criticality, and additional metadata.                       |
| Risk                  | Asset Risk Score, score label, highest-risk finding, open finding count, and last update time.  |
| Remediation routing   | Remediation owner, remediation channel, and risk-based SLA targets.                             |
| Automation health     | Requires Attention and supporting documentation.                                                |

Changes to asset criticality, zone, owner, or remediation channel can propagate to associated open findings.

See [Vulnerability Asset Management](docId:2BkJKTMGDn6ivCPTiNPGQ) for the published asset details.

### Vulnerability Case Management

**Acronym:** VRSP

The **Vulnerability Case Management** application groups related findings into an analyst-owned unit of work.

Use a case to:

- Review all grouped findings.
- Track the current owner and case owner.
- Prioritize work by the highest associated Turbine Risk Score.
- Create remediation items.
- Monitor remediation creation status and automation errors.
- Close the case after associated findings are resolved.

Cases can be created manually, through automated grouping, or through automated grouping and remediation.

See [Vulnerability Case Management](docId\:Xu7ASa7Xgljyn_xTe5vk_) for the published case details.

### Vulnerability Remediation Item

**Acronym:** VRI

The **Vulnerability Remediation Item** application tracks remediation work for one case and its associated findings.

Key information includes:

- Case tracking ID
- Finding tracking IDs and summaries
- Remediation owner and channel
- External ticket ID and URL
- Ticket status, message, and last update time
- Requires Attention and supporting documentation

Depending on solution configuration, VRM can submit a remediation item automatically or wait for a user to initiate **Create ITSM Ticket**.

See [Creating and Managing Remediation Items](docId\:OKTUBYGX22Ptkmv8G8Nzv) for the published remediation workflow.

### Vulnerability Exception

**Acronym:** VEXC

The **Vulnerability Exception** application defines findings that do not require standard remediation.

An exception can use criteria such as:

- Vulnerability identifiers
- Asset identifiers or zones
- Finding sources
- Minimum and maximum Turbine Risk Score
- Effective and expiration dates
- Enabled or disabled status

The exception workflow evaluates matching criteria during finding enrichment. Applicable findings receive the exception state and can be excluded from normal remediation and SLA calculations.

See [Exception Management](docId:_0c_CV6s6G34j0-7jMI5m) for the published exception details.

## Supporting Applications

| **Application**              | **Acronym** | **Purpose**                                                                                                                 |
| ---------------------------- | ----------- | --------------------------------------------------------------------------------------------------------------------------- |
| **VRM - CSV Import**         | VCI         | Stores finding or asset CSV attachments, source selection, page size, import state, and row counts.                         |
| **VRM - Ingestion Page**     | VMIP        | Stores one batch of finding data, its attachment, source, count, processing status, sample data, and error details.         |
| **VRM - Export Results**     | VER         | Stores known-finding exports used by deduplication, including current or stale state, row count, file, and processing time. |
| **VRM - Filtering Activity** | VFA         | Stores filtering and deduplication metrics, including excluded, known, and unseen findings, memory use, and runtime.        |
| **VRM - Reporting**          | VRPT        | Stores metric snapshots for findings, assets, exceptions, and remediation items used by the reporting dashboard.            |

Supporting applications are primarily maintained by automation. Use them to monitor processing, investigate failures, and validate reporting inputs.

## Application Relationships

| **Source**                     | **Related Application**        | **Relationship**                                                                                   |
| ------------------------------ | ------------------------------ | -------------------------------------------------------------------------------------------------- |
| Vulnerability Finding          | Vulnerability Asset            | A finding references the affected asset and copies selected asset context for scoring and routing. |
| Vulnerability Finding          | Vulnerability Exception        | A finding references an applicable active exception.                                               |
| Vulnerability Finding          | Vulnerability Case Management  | Grouped findings store the case tracking ID and contribute to case risk.                           |
| Vulnerability Case Management  | Vulnerability Remediation Item | A case creates one or more remediation items based on grouped findings and routing information.    |
| Vulnerability Remediation Item | Finding and case records       | Ticket state propagates to associated findings and the parent case.                                |
| CSV Import                     | Ingestion Page                 | A finding CSV is divided into page records before filtering and enrichment.                        |
| Export Results                 | Filtering Activity             | The current known-finding export supports comparison; filtering records capture the outcome.       |
| Operational applications       | VRM - Reporting                | Scheduled reporting flows aggregate operational data into metric records.                          |

## Application Automation Map

Use this map to identify the automation that creates or updates each primary record and where to verify the result.

| **Application**                    | **Created or Updated By**                                                                                                        | **Related Records**                                                                                             | **Verify**                                                                                                                        |
| ---------------------------------- | -------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------- |
| **Vulnerability Finding**          | **Enrichment Pipeline**, **Re-Enrich Finding**, asset updates, exception processing, grouping, and ticket-status synchronization | Vulnerability Asset, Vulnerability Exception, Vulnerability Case Management, and Vulnerability Remediation Item | Risk score, asset association, exception state, grouping status, case tracking ID, remediation status, and **Requires Attention** |
| **Vulnerability Asset**            | **Write Assets**, **Calculate Asset Risk Scores**, and asset metadata refresh                                                    | Open Vulnerability Finding records associated by asset identifiers                                              | Asset identifiers, criticality, owner, remediation channel, aggregate risk, open finding count, and **Requires Attention**        |
| **Vulnerability Case Management**  | **Case Creation**, **Create New Case**, case risk-score updates, and remediation-status synchronization                          | Grouped Vulnerability Finding records and created Vulnerability Remediation Item records                        | Finding relationships, owner, highest risk score, remediation state, and **Requires Attention**                                   |
| **Vulnerability Remediation Item** | **Create Remediation Items**, ticket submission, ticket-status checks, and ticket closure                                        | Parent Vulnerability Case Management record, grouped findings, and external ITSM ticket                         | Owner, channel, ticket ID and URL, ticket status, last update time, and **Requires Attention**                                    |
| **Vulnerability Exception**        | Administrator-managed exception records evaluated during finding enrichment and re-enrichment                                    | Matching Vulnerability Finding records                                                                          | Enabled state, matching criteria, effective dates, expiration date, and affected findings                                         |

## Dashboards

| **Dashboard**                         | **Use**                                                                                                                               |
| ------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
| **Vulnerability Management Overview** | Review active findings, assets, critical assets, case counts, exceptions, SLA status, risk distribution, and remediation performance. |
| **Assets Overview**                   | Review asset inventory, risk, criticality, highest-risk findings, and remediation ownership.                                          |
| **Vulnerability Analyst View**        | Prioritize analyst work across findings and cases by risk, status, owner, and other operational filters.                              |
| **Requires Attention View**           | Locate assets, findings, cases, and remediation items that require configuration or manual intervention.                              |
| **VRM - Reporting**                   | Review historical and aggregate reporting records generated for findings, assets, exceptions, and remediation items.                  |
| **VRM Utilities Dashboard**           | Monitor ingestion volume, page queues, filtering, enrichment progress, and source distribution.                                       |

Dashboard reports and counts can vary after administrators customize the solution.

## Supporting Solution Content

Supporting content connects application workflows, stores required configuration, and organizes operational views.

### Workspaces

| **Workspace**                               | **Purpose**                                                                                    |
| ------------------------------------------- | ---------------------------------------------------------------------------------------------- |
| **VRM - Vulnerability Response Management** | Organizes the main operational applications and dashboards.                                    |
| **VRM - Utilities**                         | Organizes CSV ingestion, ingestion pages, exports, filtering activity, and utility monitoring. |

### Custom Assets

| **Asset**                      | **Parameters**                                     | **Use**                                                                              |
| ------------------------------ | -------------------------------------------------- | ------------------------------------------------------------------------------------ |
| **Turbine Tenant Credentials** | Host, Account ID, Tenant ID, Personal Access Token | Allows packaged automation, including the reporting playbook, to access tenant data. |

:::hint{type="warning"}
Treat personal access tokens as secrets. Do not place token values in documentation, exported examples, or unprotected records.
:::

### Sensors

| **Sensor**                                       | **Type**   | **Use**                                                         |
| ------------------------------------------------ | ---------- | --------------------------------------------------------------- |
| **Write Assets Page**                            | Flow event | Submits an array of normalized asset objects for writing.       |
| **Write Ingestion Page**                         | Flow event | Creates one file-backed ingestion page.                         |
| **Submit Ingestion Page to Enrichment Pipeline** | Flow event | Passes a queued ingestion page to normalization and enrichment. |
| **Vulnerability Finding**                        | Flow event | Submits a finding to the standard enrichment pipeline.          |
| **Close Vulnerability Finding**                  | Flow event | Submits a finding for closure processing.                       |

### Packaged Connector

To ingest Qualys vulnerability data, install and configure the supported **Qualys Vulnerability Scanner** connector and its required asset. Use the connector documentation for available actions and configuration requirements.

## Next Steps

- Review [Vulnerability Response Management Workflows](docId\:nY3lBmo1Jcrpu3oKYIZOX) to follow data between applications.
- Review [VRM Playbooks and Components](docId:_c4kSJVnm0IxzzECpx4yQ) to identify the automation that maintains each record type.
