---
title: Crafted AI Prompts
slug: solutions/crafted-ai-prompts
docTags: 
createdAt: 2025-08-11T11:13:45.684Z
---

## Overview

The Crafted AI Prompts extension is a feature of Hero AI that lets users write their own custom prompts and send them to **Amazon Bedrock** or **OpenAI** for responses. These prompts can be anything from a request for more information about a threat to an ask to write the body of an email. Requests can include data from the user's application. Note that requests routed through **Swimlane-managed** models on Amazon Bedrock require a premium Hero AI license.

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## Capabilities

- Craft message templates in the Crafted Prompts Template Manager application using mustache syntax. Example: `{{Field Display Name}}`
- Drag and drop the Crafted Prompts Applet into any application for your use case.
- Send prompts to OpenAI or models on Amazon Bedrock through the **Hero AI** native action.

## Common Use Case Examples

Some common use cases for Crafted AI Prompts include:

Craft Email Message

Write an email to the network security team about a case being investigated by the security analyst. The email can contain information about the case including a request to quarantine the infected computer.

**Block IOC Recommendation**

Generate suggested steps for how to block an indicator of compromise (IOC) based on your organization's specific incident handling policy.