---
title: Record Use Cases
slug: record-use-cases
docTags: 
createdAt: 2025-08-11T11:13:49.000Z
---

There are three possible scenarios that can occur with record linking when mapping playbook outputs to an application. Let's watch as Max works through all three use cases.

## Use Case 1: No record linking applied

**Issue:** The **No record linking applied** button is disabled

**Cause:** There is no record event/record action trigger

[No Record Linking Applied Button Disabled Use Cases](docId\:rHvZQqStrF7G04Trm3v7_) 

## Use Case 2: No record linking applied

**Issue:** The **No record linking applied** is disabled

**Cause:** The triggering application does not have a reference field for the application to which the playbook outputs are being mapped

[No Record Linking Applied Button Disabled Use Cases](docId\:rHvZQqStrF7G04Trm3v7_) 

## Use Case 3: Link records successfully when the button is enabled

This use case shows how to link records successfully when the button is enabled.

**Scenario 3: You are in a playbook and want to map an output record to the input record that triggers the playbook.** 

[Linking Records](docId\:h6OfiquMVMZQTLm46xdEO)