Testing Connections in Directory Services

if test connection fails when you're setting up active directory or open ldap directory services, you can troubleshoot to establish tcp/ip and ldap connectivity to the directory server this involves double checking the validity of all four of the server settings parameters, and it may also involve repeated trial and error connection attempts until the test connection operation succeeds remember, you can't access the test connection button until after you save! it may also be necessary to confirm that the chosen directory user has sufficient privilege for the swimlane platform’s need to connect and traverse the directory tree disable any firewall that is blocking access to the directory server if your directory services domain name collides with a name that is registered publicly on the internet (e g example com), then the test connection may report a false positive success