--- title: Tempo Ticket Management slug: connectors/tempo-ticket-management docTags: createdAt: 2026-06-09T16:30:19.175Z --- This connector integrates Tempo Ticket Management with Swimlane Turbine to manage worklogs. ## Prerequsite The asset requires an `URL` and a `token` to interact with the API. ## Capabilities The connector has the following capabilities: - Create Worklogs - Delete Worklogs - Modify Worklogs - Retrieve Worklogs - Search Worklogs ## Documentation Here is the API Documentation link for the Connector [Tempo Documentation](https://apidocs.tempo.io/) # Configurations ## Tempo Ticket Management Authentication Authenticates using bearer token such as a JWT, etc. ### Configuration Parameters | **Parameter** | **Description** | **Type** | **Required** | | ------------- | ---------------------------------- | -------- | ------------ | | url | A URL to the target host. | string | Required | | token | Token | string | Required | | verify\_ssl | Verify SSL certificate | boolean | Optional | | http\_proxy | A proxy to route requests through. | string | Optional | # Actions ## Create Worklogs Creates a new Worklog using the provided input and returns the newly created Worklog. ### Endpoint - **URL:** `/worklogs` - **Method:** `POST` ### Input | **Argument Name** | **Type** | **Required** | **Description** | | -------------------------- | -------- | ------------ | --------------------------------------------------------------------------------------------- | | `attributes` | array | Optional | Array of objects (WorkAttributeValueInput) unique The list of work attribute of this Worklog. | | `attributes.key` | string | Required | The key of the WorkAttributeValue. | | `attributes.value` | string | Optional | The value of the WorkAttributeValue. | | `authorAccountId` | string | Optional | The Account id of the user author. | | `billableSeconds` | number | Optional | The amount of seconds billable. | | `description` | string | Optional | The description of the Worklog. | | `issueId` | number | Optional | The id of the issue associated to this worklog. | | `remainingEstimateSeconds` | number | Optional | The total amount of estimated remaining seconds. | | `startDate` | string | Optional | The start date of the Worklog. | | `startTime` | string | Optional | The start time of the Worklog. | | `timeSpentSeconds` | number | Optional | The total amount of time spent in seconds. | ### Input Example `{"json_body":{"attributes":[{"key":"_COLOR_","value":"green"}],"authorAccountId":"123456:01234567-89ab-cdef-0123-456789abcdef","billableSeconds":100201,"description":"Investigating a problem with our external database system.","issueId":124,"remainingEstimateSeconds":5,"startDate":"2019-08-24","startTime":"20:06:00","timeSpentSeconds":126}}` ### Output | **Parameter** | **Type** | **Description** | | ------------------------- | -------- | -------------------------------- | | `status_code` | number | HTTP status code of the response | | `reason` | string | Response reason phrase | | `attributes` | object | Output field: attributes | | `attributes.self` | string | Output field: attributes.self | | `attributes.values` | array | Value for the parameter | | `attributes.values.key` | string | Value for the parameter | | `attributes.values.value` | string | Value for the parameter | | `author` | object | Output field: author | | `author.accountId` | string | Unique identifier | | `author.self` | string | Output field: author.self | | `billableSeconds` | number | Output field: billableSeconds | | `createdAt` | string | Output field: createdAt | | `description` | string | Output field: description | | `issue` | object | Output field: issue | | `issue.id` | number | Unique identifier | | `issue.self` | string | Output field: issue.self | | `self` | string | Output field: self | | `startDate` | string | Date value | | `startTime` | string | Time value | | `tempoWorklogId` | number | Unique identifier | | `timeSpentSeconds` | number | Output field: timeSpentSeconds | | `updatedAt` | string | Output field: updatedAt | ### Output Example `{"status_code":200,"response_headers":{},"reason":"OK","json_body":{"attributes":{"self":"https://api.tempo.io/[...]","values":[]},"author":{"accountId":"123456:01234567-89ab-cdef-0123-456789abcdef","self":"https://api.tempo.io/[...]"},"billableSeconds":100201,"createdAt":"2017-02-06T16:41:41Z","description":"Investigating a problem with our external database system","issue":{"id":124,"self":"https://api.tempo.io/[...]"},"self":"https://api.tempo.io/[...]","startDate":"2019-08-24","startTime":"2...` ## Delete Worklogs Deletes an existing Worklog for the given id ### Endpoint - **URL:** `/worklogs/{{id}}` - **Method:** `DELETE` ### Input | **Argument Name** | **Type** | **Required** | **Description** | | -------------------- | -------- | ------------ | ----------------------------------------- | | `path_parameters.id` | string | Required | Parameters for the Delete Worklogs action | ### Input Example `{"path_parameters":{"id":"id"}}` ### Output | **Parameter** | **Type** | **Description** | | ------------- | -------- | -------------------------------- | | `status_code` | number | HTTP status code of the response | | `reason` | string | Response reason phrase | ### Output Example `{"status_code":204,"response_headers":{},"reason":"OK"}` ## Modify Worklogs Updates an existing Worklog for the given id using the provided input and returns the updated Worklog ### Endpoint - **URL:** `/worklogs/{{id}}` - **Method:** `PUT` ### Input | **Argument Name** | **Type** | **Required** | **Description** | | -------------------------- | -------- | ------------ | ----------------------------------------------- | | `path_parameters.id` | string | Required | Parameters for the Modify Worklogs action | | `attributes` | array | Optional | The list of work attribute of this Worklog | | `attributes.key` | string | Required | The key of the WorkAttributeValue | | `attributes.value` | string | Optional | The value of the WorkAttributeValue | | `authorAccountId` | string | Optional | The Account id of the user author | | `billableSeconds` | number | Optional | The amount of seconds billable | | `description` | string | Optional | The description of the Worklog | | `remainingEstimateSeconds` | number | Optional | The total amount of estimated remaining seconds | | `startDate` | string | Optional | The start date of the Worklog | | `startTime` | string | Optional | The start time of the Worklog | | `timeSpentSeconds` | number | Optional | The total amount of time spent in seconds | ### Input Example `{"json_body":{"attributes":[{"key":"_COLOR_","value":"green"}],"authorAccountId":"1111aaaa2222bbbb3333cccc","billableSeconds":100201,"description":"Investigating a problem with our external database system","remainingEstimateSeconds":120,"startDate":"2019-08-24","startTime":"20:06:00","timeSpentSeconds":3600},"path_parameters":{"id":"id"}}` ### Output | **Parameter** | **Type** | **Description** | | ------------------ | -------- | -------------------------------- | | `status_code` | number | HTTP status code of the response | | `reason` | string | Response reason phrase | | `attributes` | array | Output field: attributes | | `author` | object | Output field: author | | `author.accountId` | string | Unique identifier | | `author.self` | string | Output field: author.self | | `billableSeconds` | number | Output field: billableSeconds | | `createdAt` | string | Output field: createdAt | | `description` | string | Output field: description | | `issue` | object | Output field: issue | | `issue.id` | number | Unique identifier | | `issue.self` | string | Output field: issue.self | | `self` | string | Output field: self | | `startDate` | string | Date value | | `startTime` | string | Time value | | `tempoWorklogId` | number | Unique identifier | | `timeSpentSeconds` | number | Output field: timeSpentSeconds | | `updatedAt` | string | Output field: updatedAt | ### Output Example `{"status_code":200,"response_headers":{},"reason":"OK","json_body":{"attributes":{"self":"https://api.tempo.io/[...]","values":[]},"author":{"accountId":"123456:01234567-89ab-cdef-0123-456789abcdef","self":"https://api.tempo.io/[...]"},"billableSeconds":100201,"createdAt":"2017-02-06T16:41:41Z","description":"Investigating a problem with our external database system","issue":{"id":124,"self":"https://api.tempo.io/[...]"},"self":"https://api.tempo.io/[...]","startDate":"2019-08-24","startTime":"2...` ## Retrieve Worklogs Retrieves a list of Worklogs that matches the given search parameters ### Endpoint - **URL:** `/worklogs` - **Method:** `GET` ### Input | **Argument Name** | **Type** | **Required** | **Description** | | ------------------------ | -------- | ------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------- | | `parameters.projectId` | array | Optional | Retrieve only worklogs for the given project ids. | | `parameters.issueId` | array | Optional | Retrieve only worklogs for the given issue ids. | | `parameters.from` | string | Optional | Retrieve results starting with this date. | | `parameters.to` | string | Optional | Retrieve results up to and including this date. | | `parameters.updatedFrom` | string | Optional | Retrieve results that have been updated from this date(e.g"2023-11-16") or date time (e.g "2023-11-06T16:48:59Z"). | | `parameters.offset` | number | Optional | Skip over a number of elements by specifying an offset value for the query. | | `parameters.limit` | number | Optional | Limit the number of elements on the response | | `parameters.orderBy` | string | Optional | Order results by the specified field descending. If no order is specified, results will by default be ordered by START\_DATE\_TIME and ID ascending. | ### Input Example `{"parameters":{"projectId":[1001,1002],"issueId":[1001,1002],"from":"2017-02-06","to":"2017-02-08","updatedFrom":"2017-02-06T16:41:41Z","offset":0,"limit":50,"orderBy":"ID"}}` ### Output | **Parameter** | **Type** | **Description** | | --------------------------------- | -------- | -------------------------------- | | `status_code` | number | HTTP status code of the response | | `reason` | string | Response reason phrase | | `metadata` | object | Response data | | `metadata.count` | number | Response data | | `metadata.limit` | number | Response data | | `metadata.next` | string | Response data | | `metadata.offset` | number | Response data | | `metadata.previous` | string | Response data | | `results` | array | Result of the operation | | `results.attributes` | object | Result of the operation | | `results.attributes.self` | string | Result of the operation | | `results.attributes.values` | array | Value for the parameter | | `results.attributes.values.key` | string | Value for the parameter | | `results.attributes.values.value` | string | Value for the parameter | | `results.author` | object | Result of the operation | | `results.author.accountId` | string | Unique identifier | | `results.author.self` | string | Result of the operation | | `results.billableSeconds` | number | Result of the operation | | `results.createdAt` | string | Result of the operation | | `results.description` | string | Result of the operation | | `results.issue` | object | Result of the operation | | `results.issue.id` | number | Unique identifier | | `results.issue.self` | string | Result of the operation | | `results.self` | string | Result of the operation | | `results.startDate` | string | Result of the operation | ### Output Example `{"status_code":200,"response_headers":{},"reason":"OK","json_body":{"metadata":{"count":1,"limit":50,"next":"https://api.tempo.io/[...]","offset":0,"previous":"https://api.tempo.io/[...]"},"results":[{}],"self":"https://api.tempo.io/[...]"}}` ## Search Worklogs Retrieves a list of existing Worklogs that matches the given search parameters. ### Endpoint - **URL:** `worklogs/search` - **Method:** `POST` ### Input | **Argument Name** | **Type** | **Required** | **Description** | | ------------------- | -------- | ------------ | ------------------------------------------------------------------------------------------------------------------------------------------- | | `parameters.offset` | number | Optional | Parameters for the Search Worklogs action | | `parameters.limit` | number | Optional | Parameters for the Search Worklogs action | | `authorIds` | array | Optional | Ids of the authors you want to search worklogs for. | | `from` | string | Optional | Retrieve worklogs starting with this date. | | `issueIds` | array | Optional | Ids of the issues you want to search worklogs for | | `orderBy` | array | Optional | Order results by the specified criteria. If no order is specified, results will by default be ordered by START\_DATE\_TIME(ASC) and ID(ASC) | | `orderBy.field` | string | Optional | Parameter for Search Worklogs | | `orderBy.order` | string | Optional | Parameter for Search Worklogs | | `projectIds` | array | Optional | Ids of the projects you want to search worklogs for | | `to` | string | Optional | Retrieve worklogs that ends up to and including this date. | | `updatedFrom` | string | Optional | Retrieve results that have been updated from this date(e.g "2023-11-16") or date time (e.g "2023-11-06T16:48:59Z") | ### Input Example `{"parameters":{"offset":0,"limit":50},"json_body":{"authorIds":["123456:01234567-89ab-cdef-0123-456789abcdef","123456:01234567-89ab-cdef-0123-456789abcdef"],"from":"2022-05-17","issueIds":["10000","100001"],"orderBy":[{"field":"ID","order":"ASC"}],"projectIds":["1","2"],"to":"2022-05-17","updatedFrom":"2022-05-17T01:06:01Z"}}` ### Output | **Parameter** | **Type** | **Description** | | --------------------------------- | -------- | -------------------------------- | | `status_code` | number | HTTP status code of the response | | `reason` | string | Response reason phrase | | `metadata` | object | Response data | | `metadata.count` | number | Response data | | `metadata.limit` | number | Response data | | `metadata.next` | string | Response data | | `metadata.offset` | number | Response data | | `metadata.previous` | string | Response data | | `results` | array | Result of the operation | | `results.attributes` | object | Result of the operation | | `results.attributes.self` | string | Result of the operation | | `results.attributes.values` | array | Value for the parameter | | `results.attributes.values.key` | string | Value for the parameter | | `results.attributes.values.value` | string | Value for the parameter | | `results.author` | object | Result of the operation | | `results.author.accountId` | string | Unique identifier | | `results.author.self` | string | Result of the operation | | `results.billableSeconds` | number | Result of the operation | | `results.createdAt` | string | Result of the operation | | `results.description` | string | Result of the operation | | `results.issue` | object | Result of the operation | | `results.issue.id` | number | Unique identifier | | `results.issue.self` | string | Result of the operation | | `results.self` | string | Result of the operation | | `results.startDate` | string | Result of the operation | ### Output Example `{"status_code":200,"response_headers":{},"reason":"OK","json_body":{"metadata":{"count":1,"limit":50,"next":"https://api.tempo.io/[...]","offset":0,"previous":"https://api.tempo.io/[...]"},"results":[{}],"self":"https://api.tempo.io/[...]"}}` # Response Headers | **Header** | **Description** | **Example** | | ------------ | ----------------------------------------------------- | ----------------------------- | | Content-Type | The media type of the resource | application/json | | Date | The date and time at which the message was originated | Thu, 01 Jan 2024 00:00:00 GMT |