Servicenow

ServiceNow is a cloud-based platform that automates IT service management and streamlines enterprise operations.

ServiceNow is a leading cloud-based platform that provides IT service management (ITSM) and automates enterprise operations. The ServiceNow connector for Swimlane Turbine enables seamless integration with ServiceNow's ITSM and security incident management capabilities. This integration allows users to automate the creation, retrieval, and management of incidents, requests, and attachments, enhancing operational efficiency and response times. By leveraging ServiceNow's robust features within Swimlane Turbine, security teams can streamline workflows, reduce manual tasks, and improve incident response and resolution processes.

Prerequisites

Before you can use the ServiceNow connector for Turbine, you'll need access to the ServiceNow API. This requires the following:

OAuth 2.0 Client Credentials authentication using the following parameters:

URL: The base URL of your ServiceNow instance.

Client ID: The client identifier issued to the client during the registration process.

Client Secret: The client secret issued to the client during the registration process.

Token URL: The URL used to obtain the OAuth 2.0 token.

OAuth 2.0 Password authentication using the following parameters:

URL: The base URL of your ServiceNow instance.

Client ID: The client identifier issued to the client during the registration process.

Client Secret: The client secret issued to the client during the registration process.

OAuth2 Username: The username for OAuth2 authentication.

OAuth2 Password: The password for OAuth2 authentication.

HTTP Basic authentication using the following parameters:

URL: The base URL of your ServiceNow instance.

Username: The username for basic authentication.

Password: The password for basic authentication.

Capabilities

The ServiceNow connector provides the following capabilities:

Add Attachment to Table

Create Incident

Create Request

Create Security Incident

Create Table Row

Create Ticket

Delete Custom Endpoint

Get all Incidents

Get all Security Incidents

Get Attachment

Get Attachment Metadata

Get Custom Endpoint

Get Table

Patch Custom Endpoint

Post Custom Endpoint ... and so on

Task Setup

Use Add a property under JSON Body option in the action inputs screen, to add additional parameters like state, close notes, etc. for Creating/Updating Incidents or Security Incidents.

Additional Information about Capabilities

To close an incident from the update incident action, you must provide appropriate values for state, close notes, and close code.

A ticket can be changed from the update ticket action just by changing the state.

The Security Incident integrations will fail if the 'Security Incident' table is not created, see the Service Now documentation.

For ServiceNow Query inputs, you can use this documentation to format your query correctly.

Limitations

Currently the only action able to retrieve Work Notes is the 'Get Journal Field Information' action.

Developer Notes

ServiceNow REST API

This plugin was last tested against product version: Paris.

Configurations

HTTP Basic Authentication

Authenticates using username and password

Configuration Parameters

Parameter	Description	Type	Required
url	A URL to the target host	string	Required
username	Username	string	Required
password	Password	string	Required
verify_ssl	Verify SSL certificate	boolean	Optional
http_proxy	A proxy to route requests through	string	Optional
ca_cert	A Base64 encoded CA certificate to use for SSL verification	string	Optional

Oauth 2.0 Client Credentials

Authenticates using oauth 2.0 client credentials

Configuration Parameters

Parameter	Description	Type	Required
url	A URL to the target host.	string	Required
token_url		string	Required
client_id	The client ID	string	Required
client_secret	The client secret.	string	Required
scope	Permission scopes for this action.	array	Optional
verify_ssl	Verify SSL certificate	boolean	Optional
http_proxy	A proxy to route requests through.	string	Optional
ca_cert	A Base64 encoded CA certificate to use for SSL verification	string	Optional

Oauth 2.0 Password

Authenticates using oauth 2.0 Password

Configuration Parameters

Parameter	Description	Type	Required
url	A URL to the target host.	string	Required
client_id	The client ID	string	Required
client_secret	The client secret.	string	Required
scope	Permission scopes for this action.	array	Optional
verify_ssl	Verify SSL certificate	boolean	Optional
http_proxy	A proxy to route requests through.	string	Optional
oauth2_username	The username for authentication	string	Required
oauth2_password	The password for authentication	string	Required
ca_cert	A Base64 encoded CA certificate to use for SSL verification	string	Optional

Actions

Add Attachment to Table

Add an attachment to a ServiceNow table using the provided file name, table name, and system ID.

Endpoint

URL: api/now/attachment/file

Method: POST

Input

Argument Name	Type	Required	Description
attachments	array	Required	File to be uploaded
attachments.file_name	string	Required	Name of the resource
attachments.file	string	Required	Parameter for Add Attachment to Table
parameters.encryption_context	string	Optional	Sys_id of an encryption context record. Specify this parameter to allow only users with the specified encryption context to access the attachment.
parameters.file_name	string	Required	Parameters for the Add Attachment to Table action
parameters.table_name	string	Required	Parameters for the Add Attachment to Table action
parameters.table_sys_id	string	Required	Sys_id of the record in the table specified in table_name that you want to attach the file to.
headers	object	Optional	HTTP headers for the request
headers.Content-Type	string	Required	HTTP headers for the request

Input Example

{"parameters":{"encryption_context":"","file_name":"test","table_name":"incident","table_sys_id":"1c741bd70b2322007518478d83673af3"},"headers":{"Content-type":"application/json"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
result	object	Result of the operation
result.size_bytes	string	Result of the operation
result.file_name	string	Name of the resource
result.sys_mod_count	string	Result of the operation
result.average_image_color	string	Result of the operation
result.image_width	string	Unique identifier
result.sys_updated_on	string	Result of the operation
result.sys_tags	string	Result of the operation
result.table_name	string	Name of the resource
result.sys_id	string	Unique identifier
result.image_height	string	Result of the operation
result.sys_updated_by	string	Result of the operation
result.download_link	string	Result of the operation
result.content_type	string	Type of the resource
result.sys_created_on	string	Result of the operation
result.size_compressed	string	Result of the operation
result.compressed	string	Result of the operation
result.state	string	Result of the operation
result.table_sys_id	string	Unique identifier
result.chunk_size_bytes	string	Result of the operation
result.hash	string	Result of the operation
result.sys_created_by	string	Result of the operation

Output Example

{"status_code":201,"response_headers":{"Server-Timing":"sem_wait;dur=0, sesh_wait;dur=0","Content-Encoding":"gzip","X-Is-Logged-In":"true","X-Transaction-ID":"89f9d2509783","Location":"https://dev130168.service-now.com/api/now/attachment/41f9dad09783111084d57e12115...","X-Content-Type-Options":"nosniff","Pragma":"no-store,no-cache","Cache-Control":"no-cache,no-store,must-revalidate,max-age=-1","Expires":"0","Content-Type":"application/json;charset=UTF-8","Transfer-Encoding":"chunked","Date":"Sat...

Create Incident

Initiate incident response workflows by creating a new incident record in ServiceNow using the provided JSON body.

Endpoint

URL: /api/now/table/incident

Method: POST

Input

Argument Name	Type	Required	Description
parameters.sysparm_display_value	string	Optional	Determines the type of data returned, either the actual values from the database or the display values of the fields.
parameters.sysparm_exclude_reference_link	boolean	Optional	Flag that indicates whether to exclude Table API links for reference fields.
parameters.sysparm_fields	string	Optional	Comma-separated list of fields to return in the response.
parameters.sysparm_input_display_value	boolean	Optional	Flag that indicates whether to set field values using the display value or the actual value.
parameters.sysparm_view	string	Optional	UI view for which to render the data. Determines the fields returned in the response.
short_description	string	Optional	Parameter for Create Incident
assignment_group	string	Optional	Parameter for Create Incident
urgency	string	Optional	Possible values are 1-High, 2-Medium, 3-Low.
impact	string	Optional	Possible values are 1-High, 2-Medium, 3-Low.
description	string	Optional	Parameter for Create Incident

Input Example

{"parameters":{"sysparm_display_value":"false","sysparm_exclude_reference_link":false,"sysparm_fields":"","sysparm_input_display_value":false,"sysparm_view":""},"json_body":{"short_description":"Unable to connect to office wifi","assignment_group":"287ebd7da9fe198100f92cc8d1d2154e","urgency":"2","impact":"2","description":"testing servicenow"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
result	object	Result of the operation
result.parent	string	Result of the operation
result.made_sla	string	Result of the operation
result.caused_by	string	Result of the operation
result.watch_list	string	Result of the operation
result.upon_reject	string	Result of the operation
result.sys_updated_on	string	Result of the operation
result.child_incidents	string	Unique identifier
result.hold_reason	string	Response reason phrase
result.origin_table	string	Result of the operation
result.task_effective_number	string	Result of the operation
result.approval_history	string	Result of the operation
result.number	string	Result of the operation
result.resolved_by	string	Result of the operation
result.sys_updated_by	string	Result of the operation
result.opened_by	object	Result of the operation
result.opened_by.link	string	Result of the operation
result.opened_by.value	string	Value for the parameter
result.user_input	string	Input data for the action
result.sys_created_on	string	Result of the operation
result.sys_domain	object	Result of the operation
result.sys_domain.link	string	Result of the operation
result.sys_domain.value	string	Value for the parameter

Output Example

{"status_code":201,"response_headers":{"Set-Cookie":"JSESSIONID=65CFEB1152B06972DD21833AFE556414; Path=/; HttpOnly;Secure, glide_user...","Server-Timing":"sem_wait;dur=0, sesh_wait;dur=0","Content-Encoding":"gzip","X-Is-Logged-In":"true","X-Transaction-ID":"6ed13c41a300","Location":"https://dev60827.service-now.com/api/now/v2/table/incident/26d1744d47603110d737c...","X-Content-Type-Options":"nosniff","Pragma":"no-store,no-cache","Cache-Control":"no-cache,no-store,must-revalidate,max-age=-1","Exp...

Create Request

Generate a new service request in ServiceNow with options for display value identification and input tracking using parameters like susparm_display_value and sysparm_input_display_value.

Endpoint

URL: /api/now/v2/table/sc_request

Method: POST

Input

Argument Name	Type	Required	Description
parameters.sysparm_display_value	boolean	Optional	Determines the type of data returned, either the actual values from the database or the display values of the fields.
parameters.sysparm_input_display_value	boolean	Required	Flag that indicates whether to set field values using the display value or the actual value.
active	boolean	Optional	Parameter for Create Request
activity_due	string	Optional	Parameter for Create Request
additional_assignee_list	string	Optional	Parameter for Create Request
approval	string	Optional	Parameter for Create Request
approval_set	string	Optional	Parameter for Create Request
assigned_to	string	Optional	Parameter for Create Request
assignment_group	string	Optional	Parameter for Create Request
business_duration	string	Optional	Parameter for Create Request
business_service	string	Optional	Parameter for Create Request
calendar_duration	string	Optional	Parameter for Create Request
calendar_stc	string	Optional	Parameter for Create Request
close_notes	string	Optional	Parameter for Create Request
closed_at	string	Optional	Parameter for Create Request
closed_by	string	Optional	Parameter for Create Request
cmdb_ci	object	Optional	Parameter for Create Request
cmdb_ci.link	string	Optional	Parameter for Create Request
cmdb_ci.value	string	Optional	Value for the parameter
company	string	Optional	Parameter for Create Request
contact_type	string	Optional	Type of the resource
contract	string	Optional	Parameter for Create Request
correlation	string	Optional	Parameter for Create Request
correlation_id	string	Optional	Unique identifier
delivery_address	string	Optional	Parameter for Create Request

Input Example

{"parameters":{"sysparm_display_value":true,"sysparm_input_display_value":true}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
result	object	Result of the operation
result.parent	string	Result of the operation
result.delivery_address	string	Result of the operation
result.made_sla	string	Result of the operation
result.watch_list	string	Result of the operation
result.upon_reject	string	Result of the operation
result.requested_for	object	Result of the operation
result.requested_for.link	string	Result of the operation
result.requested_for.value	string	Value for the parameter
result.sys_updated_on	string	Result of the operation
result.task_effective_number	string	Result of the operation
result.approval_history	string	Result of the operation
result.number	string	Result of the operation
result.sys_updated_by	string	Result of the operation
result.opened_by	object	Result of the operation
result.opened_by.link	string	Result of the operation
result.opened_by.value	string	Value for the parameter
result.user_input	string	Input data for the action
result.price	string	Result of the operation
result.sys_created_on	string	Result of the operation
result.sys_domain	object	Result of the operation
result.sys_domain.link	string	Result of the operation
result.sys_domain.value	string	Value for the parameter

Output Example

{"status_code":201,"response_headers":{"Server-Timing":"sem_wait;dur=0, sesh_wait;dur=0","Content-Encoding":"gzip","X-Is-Logged-In":"true","X-Transaction-ID":"096cc61b9736","Location":"https://dev130168.service-now.com/api/now/v2/table/sc_request/896c865f9736111084...","X-Content-Type-Options":"nosniff","Pragma":"no-store,no-cache","Cache-Control":"no-cache,no-store,must-revalidate,max-age=-1","Expires":"0","Content-Type":"application/json;charset=UTF-8","Transfer-Encoding":"chunked","Date":"Tue...

Create Security Incident

Create a new security incident in ServiceNow using the specified path parameters.

Endpoint

URL: /api/now/table/{{security_incident}}

Method: POST

Input

Argument Name	Type	Required	Description
path_parameters.security_incident	string	Required	Name of the Security Incident Table
sysparm_display_value	string	Optional	Determines the type of data returned, either the actual values from the database or the display values of the fields.
sysparm_exclude_reference_link	boolean	Optional	Flag that indicates whether to exclude Table API links for reference fields.
sysparm_fields	string	Optional	Comma-separated list of fields to return in the response.
sysparm_input_display_value	boolean	Optional	Flag that indicates whether to set field values using the display value or the actual value.
sysparm_view	string	Optional	If you also specify the sysparm_fields parameter, it takes precedent.

Input Example

{"path_parameters":{"security_incident":"string"},"sysparm_display_value":"false","sysparm_exclude_reference_link":true,"sysparm_fields":"string","sysparm_input_display_value":true,"sysparm_view":"string"}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
result	object	Result of the operation
result.parent	string	Result of the operation
result.made_sla	string	Result of the operation
result.caused_by	string	Result of the operation
result.watch_list	string	Result of the operation
result.upon_reject	string	Result of the operation
result.sys_updated_on	string	Result of the operation
result.child_incidents	string	Unique identifier
result.hold_reason	string	Response reason phrase
result.origin_table	string	Result of the operation
result.task_effective_number	string	Result of the operation
result.approval_history	string	Result of the operation
result.number	string	Result of the operation
result.resolved_by	string	Result of the operation
result.sys_updated_by	string	Result of the operation
result.opened_by	object	Result of the operation
result.opened_by.link	string	Result of the operation
result.opened_by.value	string	Value for the parameter
result.user_input	string	Input data for the action
result.sys_created_on	string	Result of the operation
result.sys_domain	object	Result of the operation
result.sys_domain.link	string	Result of the operation
result.sys_domain.value	string	Value for the parameter

Output Example

Create Table Row

Create a new entry in a specified ServiceNow table using tableName, sysparm_display_value, and sysparm_input_display_value.

Endpoint

URL: api/now/v2/table/{{tableName}}

Method: POST

Input

Argument Name	Type	Required	Description
path_parameters.tableName	string	Required	Table name.
parameters.sysparm_display_value	boolean	Required	Determines the type of data returned, either the actual values from the database or the display values of the fields.
parameters.sysparm_input_display_value	boolean	Required	Flag that indicates whether to set field values using the display value or the actual value.
comments	string	Optional	Parameter for Create Table Row

Input Example

{"parameters":{"sysparm_display_value":true,"sysparm_input_display_value":true},"json_body":{"comments":"test"},"path_parameters":{"tableName":"incident"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
result	object	Result of the operation
result.parent	string	Result of the operation
result.made_sla	string	Result of the operation
result.caused_by	string	Result of the operation
result.watch_list	string	Result of the operation
result.upon_reject	string	Result of the operation
result.sys_updated_on	string	Result of the operation
result.child_incidents	string	Unique identifier
result.hold_reason	string	Response reason phrase
result.origin_table	string	Result of the operation
result.task_effective_number	string	Result of the operation
result.approval_history	string	Result of the operation
result.number	string	Result of the operation
result.resolved_by	object	Result of the operation
result.resolved_by.display_value	string	Value for the parameter
result.resolved_by.link	string	Result of the operation
result.sys_updated_by	string	Result of the operation
result.opened_by	object	Result of the operation
result.opened_by.display_value	string	Value for the parameter
result.opened_by.link	string	Result of the operation
result.user_input	string	Input data for the action
result.sys_created_on	string	Result of the operation
result.sys_domain	object	Result of the operation

Output Example

{"result":{"parent":"string","made_sla":"string","caused_by":"string","watch_list":"string","upon_reject":"string","sys_updated_on":"string","child_incidents":"string","hold_reason":"string","origin_table":"string","task_effective_number":"string","approval_history":"string","number":"string","resolved_by":{"display_value":"string","link":"string"},"sys_updated_by":"string","opened_by":{"display_value":"string","link":"string"}}}

Delete Custom Endpoint

Remove a specified custom endpoint from ServiceNow using the provided 'custom_endpoint' path parameter.

Endpoint

URL: api/now/v2/{{custom_endpoint}}

Method: DELETE

Input

Argument Name	Type	Required	Description
path_parameters.custom_endpoint	string	Required	Parameters for the Delete Custom Endpoint action
data_body	object	Optional	Data Body

Input Example

{"path_parameters":{"custom_endpoint":"table/incident"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase

Output Example

{"status_code":200,"response_headers":{},"reason":"OK","json_body":{}}

Get all Incidents

Retrieves all incident records from ServiceNow with options to customize display values and set result count limits.

Endpoint

URL: /api/now/v2/table/incident

Method: GET

Input

Argument Name	Type	Required	Description
parameters.sysparm_query	string	Optional	Encoded query used to filter the result set. You can use a UI filter to obtain a properly encoded query. Syntax - sysparm_query=<col_name> . Example sysparm_query - number=INC0000040.
parameters.sysparm_display_value	string	Optional	Determines the type of data returned, either the actual values from the database or the display values of the fields. Display values are manipulated based on the actual value in the database and user or system settings and preferences. Valid values are true - Returns the display values for all fields. false - Returns the actual values from the database. all - Returns both actual and display values.
parameters.sysparm_exclude_reference_link	boolean	Optional	Flag that indicates whether to exclude Table API links for reference fields. Valid values are true - Exclude Table API links for reference fields. false - Include Table API links for reference fields.
parameters.sysparm_fields	string	Optional	Comma-separated list of fields to return in the response.
parameters.sysparm_limit	number	Optional	Maximum number of records to return. For requests that exceed this number of records, use the sysparm_offset parameter to paginate record retrieval. This limit is applied before ACL evaluation. If no records return, including records you have access to, rearrange the record order so records you have access to return first.
parameters.sysparm_no_count	boolean	Optional	Flag that indicates whether to execute a select count() query on the table to return the number of rows in the associated table. Valid values are true - Do not execute a select count(). false - Execute a select count(*).
parameters.sysparm_offset	number	Optional	Starting record index for which to begin retrieving records. Use this value to paginate record retrieval. This functionality enables the retrieval of all records, regardless of the number of records, in small manageable chunks. For example, the first time you call this endpoint, sysparm_offset is set to "0". To simply page through all available records, use sysparm_offset=sysparm_offset+sysparm_limit, until you reach the end of all records. Don't pass a negative number in the sysparm_offset parameter.
parameters.sysparm_query_category	string	Optional	Name of the category to use for queries.
parameters.sysparm_query_no_domain	boolean	Optional	Flag that indicates whether to restrict the record search to only the domains for which the logged in user is configured. Valid values are false - Exclude the record if it is in a domain that the currently logged in user is not configured to access. true - Include the record even if it is in a domain that the currently logged in user is not configured to access.
parameters.sysparm_suppress_pagination_header	boolean	Optional	Flag that indicates whether to remove the Link header from the response. The Link header provides various URLs to relative pages in the record set which you can use to paginate the returned record set. Valid values are true - Remove the Link header from the response. false - Do not remove the Link header from the response.
parameters.sysparm_view	string	Optional	UI view for which to render the data. Determines the fields returned in the response. Valid values are desktop, mobile, both. If you also specify the sysparm_fields parameter, it takes precedent.

Input Example

{"parameters":{"sysparm_query":"number=INC0000040","sysparm_display_value":"false","sysparm_exclude_reference_link":false,"sysparm_fields":"","sysparm_limit":10000,"sysparm_no_count":false,"sysparm_offset":0,"sysparm_query_category":"","sysparm_query_no_domain":false,"sysparm_suppress_pagination_header":false,"sysparm_view":"desktop"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
result	array	Result of the operation
result.parent	string	Result of the operation
result.made_sla	string	Result of the operation
result.caused_by	string	Result of the operation
result.watch_list	string	Result of the operation
result.upon_reject	string	Result of the operation
result.sys_updated_on	string	Result of the operation
result.child_incidents	string	Unique identifier
result.hold_reason	string	Response reason phrase
result.origin_table	string	Result of the operation
result.task_effective_number	string	Result of the operation
result.approval_history	string	Result of the operation
result.number	string	Result of the operation
result.resolved_by	object	Result of the operation
result.resolved_by.link	string	Result of the operation
result.resolved_by.value	string	Value for the parameter
result.sys_updated_by	string	Result of the operation
result.opened_by	object	Result of the operation
result.opened_by.link	string	Result of the operation
result.opened_by.value	string	Value for the parameter
result.user_input	string	Input data for the action
result.sys_created_on	string	Result of the operation
result.sys_domain	object	Result of the operation

Output Example

{"status_code":200,"response_headers":{"Server-Timing":"sem_wait;dur=0, sesh_wait;dur=0","Content-Encoding":"gzip","X-Is-Logged-In":"true","X-Transaction-ID":"7d9414489707","Link":"<https://dev130168.service-now.com/api/now/v2/table/incident?query=number%3DINC0...","X-Total-Count":"67","X-Content-Type-Options":"nosniff","Pragma":"no-store,no-cache","Cache-Control":"no-cache,no-store,must-revalidate,max-age=-1","Expires":"0","Content-Type":"application/json;charset=UTF-8","Transfer-Encoding":"chu...

Get all Security Incidents

Retrieve all security incident records from ServiceNow with options for display customization and pagination using a specific incident path parameter.

Endpoint

URL: /api/now/table/{{security_incident}}

Method: GET

Input

Argument Name	Type	Required	Description
path_parameters.security_incident	string	Required	Name of the Security Incident Table.
parameters.sysparm_query	string	Optional	Encoded query used to filter the result set. You can use a UI filter to obtain a properly encoded query. Syntax - sysparm_query=<col_name> . Example sysparm_query - number=INC0000040.
parameters.sysparm_display_value	string	Optional	Determines the type of data returned, either the actual values from the database or the display values of the fields. Display values are manipulated based on the actual value in the database and user or system settings and preferences. Valid values are true - Returns the display values for all fields. false - Returns the actual values from the database. all - Returns both actual and display values.
parameters.sysparm_exclude_reference_link	boolean	Optional	Flag that indicates whether to exclude Table API links for reference fields. Valid values are true - Exclude Table API links for reference fields. false - Include Table API links for reference fields.
parameters.sysparm_fields	string	Optional	Comma-separated list of fields to return in the response.
parameters.sysparm_limit	number	Optional	Maximum number of records to return. For requests that exceed this number of records, use the sysparm_offset parameter to paginate record retrieval. This limit is applied before ACL evaluation. If no records return, including records you have access to, rearrange the record order so records you have access to return first.
parameters.sysparm_no_count	boolean	Optional	Flag that indicates whether to execute a select count() query on the table to return the number of rows in the associated table. Valid values are true - Do not execute a select count(). false - Execute a select count(*).
parameters.sysparm_offset	number	Optional	Starting record index for which to begin retrieving records. Use this value to paginate record retrieval. This functionality enables the retrieval of all records, regardless of the number of records, in small manageable chunks. For example, the first time you call this endpoint, sysparm_offset is set to "0". To simply page through all available records, use sysparm_offset=sysparm_offset+sysparm_limit, until you reach the end of all records. Don't pass a negative number in the sysparm_offset parameter.
parameters.sysparm_query_category	string	Optional	Name of the category to use for queries.
parameters.sysparm_query_no_domain	boolean	Optional	Flag that indicates whether to restrict the record search to only the domains for which the logged in user is configured. Valid values are false - Exclude the record if it is in a domain that the currently logged in user is not configured to access. true - Include the record even if it is in a domain that the currently logged in user is not configured to access.
parameters.sysparm_suppress_pagination_header	boolean	Optional	Flag that indicates whether to remove the Link header from the response. The Link header provides various URLs to relative pages in the record set which you can use to paginate the returned record set. Valid values are true - Remove the Link header from the response. false - Do not remove the Link header from the response.
parameters.sysparm_view	string	Optional	UI view for which to render the data. Determines the fields returned in the response. Valid values are desktop, mobile, both. If you also specify the sysparm_fields parameter, it takes precedent.

Input Example

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
result	array	Result of the operation
result.parent	string	Result of the operation
result.made_sla	string	Result of the operation
result.watch_list	string	Result of the operation
result.upon_reject	string	Result of the operation
result.sys_updated_on	string	Result of the operation
result.approval_history	string	Result of the operation
result.number	string	Result of the operation
result.sys_updated_by	string	Result of the operation
result.opened_by	object	Result of the operation
result.opened_by.link	string	Result of the operation
result.opened_by.value	string	Value for the parameter
result.user_input	string	Input data for the action
result.sys_created_on	string	Result of the operation
result.sys_domain	object	Result of the operation
result.sys_domain.link	string	Result of the operation
result.sys_domain.value	string	Value for the parameter
result.state	string	Result of the operation
result.sys_created_by	string	Result of the operation
result.knowledge	string	Result of the operation
result.order	string	Result of the operation
result.closed_at	string	Result of the operation
result.cmdb_ci	object	Result of the operation

Output Example

{"status_code":200,"response_headers":{"Server-Timing":"sem_wait;dur=0, sesh_wait;dur=0","Content-Encoding":"gzip","X-Is-Logged-In":"true","X-Transaction-ID":"0a564c938322","X-Total-Count":"1","X-Content-Type-Options":"nosniff","Pragma":"no-store,no-cache","Cache-Control":"no-cache,no-store,must-revalidate,max-age=-1","Expires":"0","Content-Type":"application/json;charset=UTF-8","Transfer-Encoding":"chunked","Date":"Mon, 23 Dec 2024 10:03:47 GMT","Keep-Alive":"timeout=70","Connection":"keep-aliv...

Get Attachment

Retrieve a specific attachment from a ServiceNow table using the provided unique sys_id.

Endpoint

URL: api/now/attachment/{{sys_id}}/file

Method: GET

Input

Argument Name	Type	Required	Description
path_parameters.sys_id	string	Required	Sys_id of the attachment record from which to return binary data.

Input Example

{"path_parameters":{"sys_id":"1c741bd70b2322007518478d83673af3"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
file	array	Output field: file

Output Example

{"status_code":200,"response_headers":{"Server-Timing":"sem_wait;dur=0, sesh_wait;dur=0","Content-Encoding":"gzip","X-Is-Logged-In":"true","X-Transaction-ID":"1dd293709703","Content-Disposition":"attachment;filename=\"test\";filename*=UTF-8''test","X-Content-Type-Options":"nosniff","x-attachment-metadata":"{ \"size_bytes\" : \"5881\", \"file_name\" : \"test\", \"sys_mod_count\" : \"1\", \"avera...","x-edge-enc-proxy-static":"true","Content-Type":"application/json;charset=UTF-8","Transfer-Enc...

Get Attachment Metadata

Retrieve metadata for attachments in ServiceNow using optional 'sysparm_query' filtering.

Endpoint

URL: api/now/attachment

Method: GET

Input

Argument Name	Type	Required	Description
parameters.sysparm_query	string	Required	Encoded query. Queries for the Attachment API are relative to the Attachments [sys_attachment] table.

Input Example

{"parameters":{"sysparm_query":"table_sys_id=1c741bd70b2322007518478d83673af3"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
result	array	Result of the operation

Output Example

{"status_code":200,"response_headers":{"Server-Timing":"sem_wait;dur=0, sesh_wait;dur=0","Content-Encoding":"gzip","X-Is-Logged-In":"true","X-Transaction-ID":"09ee25ec974f","X-Total-Count":"2","X-Content-Type-Options":"nosniff","Pragma":"no-store,no-cache","Cache-Control":"no-cache,no-store,must-revalidate,max-age=-1","Expires":"0","Content-Type":"application/json;charset=UTF-8","Transfer-Encoding":"chunked","Date":"Sat, 05 Nov 2022 16:24:03 GMT","Keep-Alive":"timeout=20","Connection":"keep-aliv...

Get Custom Endpoint

Retrieve data from a specified ServiceNow custom endpoint using the 'custom_endpoint' path parameter.

Endpoint

URL: api/now/v2/{{custom_endpoint}}

Method: GET

Input

Argument Name	Type	Required	Description
path_parameters.custom_endpoint	string	Required	Parameters for the Get Custom Endpoint action
parameters.display_value	boolean	Optional	Parameters for the Get Custom Endpoint action
parameters.sysparm_limit	number	Optional	Parameters for the Get Custom Endpoint action
data_body	object	Optional	Data Body

Input Example

{"parameters":{"display_value":true,"sysparm_limit":1},"path_parameters":{"custom_endpoint":"table/incident"}}

Get Table

Retrieve records from a specified ServiceNow table using the 'tableName' path parameter.

Endpoint

URL: api/now/v2/table/{{tableName}}

Method: GET

Input

Argument Name	Type	Required	Description
path_parameters.tableName	string	Required	Name of the table from which to retrieve the records.
parameters.name_value_pairs	object	Optional	Parameters for the Get Table action
parameters.name_value_pairs.active	string	Optional	Parameters for the Get Table action
parameters.name_value_pairs.assigned_to	string	Optional	Parameters for the Get Table action
parameters.name_value_pairs.state	string	Optional	Parameters for the Get Table action
parameters.sysparm_display_value	string	Optional	Parameters for the Get Table action
parameters.sysparm_exclude_reference_link	boolean	Optional	Parameters for the Get Table action
parameters.sysparm_fields	string	Optional	Parameters for the Get Table action
parameters.sysparm_limit	number	Optional	Parameters for the Get Table action
parameters.sysparm_no_count	boolean	Optional	Parameters for the Get Table action
parameters.sysparm_offset	number	Optional	Parameters for the Get Table action
parameters.sysparm_query	string	Optional	Parameters for the Get Table action
parameters.sysparm_query_category	string	Optional	Parameters for the Get Table action
parameters.sysparm_query_no_domain	boolean	Optional	Parameters for the Get Table action
parameters.sysparm_suppress_pagination_header	boolean	Optional	Parameters for the Get Table action
parameters.sysparm_view	string	Optional	Parameters for the Get Table action

Input Example

{"parameters":{"name_value_pairs":{"active":"true","assigned_to":"john.smith","state":"closed"},"sysparm_display_value":"all","sysparm_exclude_reference_link":true,"sysparm_fields":"field1,field2,field3","sysparm_limit":100,"sysparm_no_count":true,"sysparm_offset":0,"sysparm_query":"caller_id=javascript:gs.getUserID()^active=true^ORDERBYnumber^ORDERBYDESCcategory","sysparm_query_category":"category_name","sysparm_query_no_domain":false,"sysparm_suppress_pagination_header":true,"sysparm_view":"desktop"},"path_parameters":{"tableName":"problem"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
result	array	Result of the operation
result.parent	string	Result of the operation
result.made_sla	string	Result of the operation
result.watch_list	string	Result of the operation
result.upon_reject	string	Result of the operation
result.sys_updated_on	string	Result of the operation
result.approval_history	string	Result of the operation
result.number	string	Result of the operation
result.sys_updated_by	string	Result of the operation
result.opened_by	object	Result of the operation
result.opened_by.link	string	Result of the operation
result.opened_by.value	string	Value for the parameter
result.user_input	string	Input data for the action
result.sys_created_on	string	Result of the operation
result.sys_domain	object	Result of the operation
result.sys_domain.link	string	Result of the operation
result.sys_domain.value	string	Value for the parameter
result.state	string	Result of the operation
result.sys_created_by	string	Result of the operation
result.knowledge	string	Result of the operation
result.order	string	Result of the operation
result.closed_at	string	Result of the operation
result.cmdb_ci	object	Result of the operation

Output Example

{"status_code":200,"response_headers":{},"reason":"OK","json_body":{"result":[{}]}}

Patch Custom Endpoint

Apply a PATCH request to a specified custom ServiceNow endpoint using path parameters with the v2 API.

Endpoint

URL: api/now/v2/{{custom_endpoint}}

Method: PATCH

Input

Argument Name	Type	Required	Description
path_parameters.custom_endpoint	string	Required	Parameters for the Patch Custom Endpoint action
data_body	object	Optional	Data Body

Input Example

{"path_parameters":{"custom_endpoint":"table/incident"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase

Output Example

{"status_code":200,"response_headers":{},"reason":"OK","json_body":{}}

Post Custom Endpoint

Execute a POST request to a specified custom endpoint in ServiceNow v2 using the 'custom_endpoint' path parameter.

Endpoint

URL: api/now/v2/{{custom_endpoint}}

Method: POST

Input

Argument Name	Type	Required	Description
path_parameters.custom_endpoint	string	Required	Parameters for the Post Custom Endpoint action
parameters.sysparm_display_value	boolean	Optional	Parameters for the Post Custom Endpoint action
parameters.sysparm_input_display_value	boolean	Optional	Parameters for the Post Custom Endpoint action
data_body	object	Optional	Data Body

Input Example

{"parameters":{"sysparm_display_value":true,"sysparm_input_display_value":true},"path_parameters":{"custom_endpoint":"table/sc_request"}}

Put Custom Endpoint

Execute a PUT request to a user-defined ServiceNow custom endpoint using path parameters.

Endpoint

URL: api/now/v2/{{custom_endpoint}}

Method: PUT

Input

Argument Name	Type	Required	Description
path_parameters.custom_endpoint	string	Required	Parameters for the Put Custom Endpoint action
data_body	object	Optional	Data Body

Input Example

{"path_parameters":{"custom_endpoint":"table/incident"}}

Queries ServiceNow CMDB

Retrieve CMDB records from ServiceNow using sys_id, IP, hostname, or FQDN. Supports optional parameters for additional data retrieval.

Endpoint

URL: api/now/table/cmdb_ci

Method: GET

Input

Argument Name	Type	Required	Description
hostname	string	Optional	Short host name as stored on the CMDB CI name field.
fqdn	string	Optional	Fully qualified domain name if it matches the CMDB name field.
ip_address	string	Optional	Primary IP on the configuration item when modeled on cmdb_ci.ip_address.
cmdb_ci_sys_id	string	Optional	32-character sys_id of the configuration item when already known.
parameters.include_ip_addresses	boolean	Optional	GET cmdb_ci_ip_address for rows linked to the matched CI.
parameters.include_vulnerable_items	boolean	Optional	GET sn_vulnerable_item when Vulnerability Response exists (404 skipped).
parameters.sysparm_limit	number	Optional	Max CMDB rows (Table API default 10000; this action defaults 10).
parameters.vulnerable_item_limit	number	Optional	sysparm_limit for the vulnerable-items GET.
parameters.sysparm_display_value	string	Optional	Response field format — false, true, or all (default all in this action).
parameters.sysparm_exclude_reference_link	boolean	Optional	Exclude Table API link metadata on reference fields (default true).
parameters.sysparm_fields	string	Optional	Comma-separated fields to return; invalid fields ignored.
parameters.sysparm_offset	number	Optional	Pagination start index for the CMDB GET (default 0).
parameters.sysparm_no_count	boolean	Optional	true skips select count(*) for total row count.
parameters.sysparm_query_no_domain	boolean	Optional	true includes records outside user domain (restricted role).
parameters.sysparm_suppress_pagination_header	boolean	Optional	true removes Link header used for pagination URLs.
parameters.sysparm_view	string	Optional	desktop, mobile, or both — fields returned unless sysparm_fields set.
parameters.sysparm_query_category	string	Optional	Category name for query filtering.

Input Example

{"hostname":"SRV-FINANCE-03","fqdn":"srv-finance-03.corp.example.com","ip_address":"10.1.1.50","cmdb_ci_sys_id":"55b35562c0a8010e01cff22378e0aea9"}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
enrichment_status	string	success, no_match, or error.
error	string	Error message if any
warnings	array	Output field: warnings
query_used	string	Encoded sysparm_query sent to cmdb_ci.
match_count	number	Count value
asset_summary	object	Subset of CMDB fields from the primary CI.
cmdb_ci_records	array	Table API result array from GET /api/now/table/cmdb_ci.
ip_addresses	array	Rows from GET /api/now/table/cmdb_ci_ip_address when enabled.
users	object	sys_user records from GET /api/now/table/sys_user/.
vulnerable_items	array	Rows from GET /api/now/table/sn_vulnerable_item when enabled.
notes	string	Output field: notes

Output Example

{"status_code":200,"response_headers":{},"reason":"OK","json_body":{"enrichment_status":"success","warnings":[],"query_used":"ip_address=10.1.1.50","match_count":1,"asset_summary":{"name":"SRV-FINANCE-03","sys_id":"55b35562c0a8010e01cff22378e0aea9","ip_address":"10.1.1.50","os":"Windows Server 2019"},"cmdb_ci_records":[],"ip_addresses":[],"users":{},"vulnerable_items":[],"notes":""}}

ServiceNow Get Custom Action

Execute a custom action in ServiceNow by targeting specific API endpoints using 'mid_extension' and 'end_extension' path parameters.

Endpoint

URL: api/{{mid_extension}}/v2/{{end_extension}}

Method: GET

Input

Argument Name	Type	Required	Description
path_parameters.mid_extension	string	Required	Parameters for the ServiceNow Get Custom Action action
path_parameters.end_extension	string	Required	Parameters for the ServiceNow Get Custom Action action

Input Example

{"path_parameters":{"mid_extension":"string","end_extension":"string"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase

Output Example

{"status_code":200,"response_headers":{"content-length":"140","content-type":"application/json","Date":"Mon, 2 Sep 2024 20:37:23 GMT"},"reason":"OK","json_body":{}}

ServiceNow Patch Custom Action

Execute a custom PATCH request in ServiceNow using 'mid_extension' and 'end_extension' as path parameters.

Endpoint

URL: api/{{mid_extension}}/v2/{{end_extension}}

Method: PATCH

Input

Argument Name	Type	Required	Description
path_parameters.mid_extension	string	Required	Parameters for the ServiceNow Patch Custom Action action
path_parameters.end_extension	string	Required	Parameters for the ServiceNow Patch Custom Action action
comments	string	Optional	Parameter for ServiceNow Patch Custom Action

Input Example

{"json_body":{"comments":"test"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase

Output Example

{"status_code":200,"response_headers":{"content-length":"140","content-type":"application/json","Date":"Mon, 2 Sep 2024 20:37:23 GMT"},"reason":"OK","json_body":{}}

ServiceNow Post Custom Action

Execute a custom action in ServiceNow using specified 'mid_extension' and 'end_extension' path parameters.

Endpoint

URL: api/{{mid_extension}}/v2/{{end_extension}}

Method: POST

Input

Argument Name	Type	Required	Description
path_parameters.mid_extension	string	Required	Parameters for the ServiceNow Post Custom Action action
path_parameters.end_extension	string	Required	Parameters for the ServiceNow Post Custom Action action
comments	string	Optional	Parameter for ServiceNow Post Custom Action

Input Example

{"json_body":{"comments":"test"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase

Output Example

{"status_code":200,"response_headers":{"content-length":"140","content-type":"application/json","Date":"Mon, 2 Sep 2024 20:37:23 GMT"},"reason":"OK","json_body":{}}

Update Incident

Update an existing incident in ServiceNow using the unique sys_id and additional data provided in a JSON body.

Endpoint

URL: /api/now/table/incident/{{sys_id}}

Method: PATCH

Input

Argument Name	Type	Required	Description
path_parameters.sys_id	string	Required	Sys_id of the record to be updated.
sysparm_display_value	string	Optional	Determines the type of data returned, either the actual values from the database or the display values of the fields.
sysparm_fields	string	Optional	Comma-separated list of fields to return in the response.
sysparm_input_display_value	boolean	Optional	Flag that indicates whether to set field values using the display value or the actual value.
sysparm_query_no_domain	boolean	Optional	Flag that indicates whether to restrict the record search to only the domains for which the logged in user is configured.
sysparm_view	string	Optional	If you also specify the sysparm_fields parameter, it takes precedent.

Input Example

{"path_parameters":{"sys_id":"string"},"sysparm_display_value":"false","sysparm_fields":"string","sysparm_input_display_value":true,"sysparm_query_no_domain":true,"sysparm_view":"string"}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
response_text	string	Output field: response_text

Output Example

{"status_code":200,"response_headers":{"Set-Cookie":"JSESSIONID=CEA60557841F8F77A8AB86E60B05F18D; Path=/; HttpOnly;Secure, BIGipServe...","Server-Timing":"wall;dur=0, sem_wait;dur=0, sesh_wait;dur=0, app_cpu;dur=0, db;dur=1, acl;dur=0,...","Content-Security-Policy":"frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com","Content-Length":"0","Date":"Mon, 07 Aug 2023 11:12:15 GMT","Keep-Alive":"timeout=70","Connection":"keep-alive","Server":"ServiceNow","Strict-Transport-Security":"max-...

Update Security Incident

Update a specified security incident in ServiceNow using the unique sys_id as an identifier. Requires path parameters for security incident and sys_id.

Endpoint

URL: api/now/table/{{security_incident}}/{{sys_id}}

Method: PATCH

Input

Argument Name	Type	Required	Description
path_parameters.security_incident	string	Required	Name of the Security Incident Table
path_parameters.sys_id	string	Required	ID of the security incident to update.
sysparm_display_value	string	Optional	Determines the type of data returned, either the actual values from the database or the display values of the fields.
sysparm_fields	string	Optional	Comma-separated list of fields to return in the response.
sysparm_input_display_value	boolean	Optional	Flag that indicates whether to set field values using the display value or the actual value.
sysparm_query_no_domain	boolean	Optional	Flag that indicates whether to restrict the record search to only the domains for which the logged in user is configured.
sysparm_view	string	Optional	If you also specify the sysparm_fields parameter, it takes precedent.

Input Example

{"path_parameters":{"security_incident":"string","sys_id":"string"},"sysparm_display_value":"false","sysparm_fields":"string","sysparm_input_display_value":true,"sysparm_query_no_domain":true,"sysparm_view":"string"}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
response_text	string	Output field: response_text

Output Example

{"status_code":200,"response_headers":{"Set-Cookie":"JSESSIONID=0ADFD22F053BCC78A9A82FAF40E83D50; Path=/; HttpOnly;Secure, BIGipServe...","Server-Timing":"wall;dur=0, sem_wait;dur=0, sesh_wait;dur=0, app_cpu;dur=0, db;dur=1, acl;dur=0,...","Content-Security-Policy":"frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com","Content-Length":"0","Date":"Mon, 07 Aug 2023 11:18:32 GMT","Keep-Alive":"timeout=70","Connection":"close","Server":"ServiceNow","Strict-Transport-Security":"max-age=6...

Update Table Row

Update a specific row in a ServiceNow table using sys_id, with options to customize display values via path parameters and additional settings.

Endpoint

URL: api/now/v2/table/{{tableName}}/{{sys_id}}

Method: PATCH

Input

Argument Name	Type	Required	Description
path_parameters.tableName	string	Required	Table name
path_parameters.sys_id	string	Required	Sys_id of the record to be updated.
parameters.sysparm_display_value	boolean	Required	Determines the type of data returned, either the actual values from the database or the display values of the fields.
parameters.sysparm_input_display_value	boolean	Required	Flag that indicates whether to set field values using the display value or the actual value.
comments	string	Optional	Parameter for Update Table Row

Input Example

{"parameters":{"sysparm_display_value":true,"sysparm_input_display_value":true},"json_body":{"comments":"test"},"path_parameters":{"tableName":"incident","sys_id":"1c741bd70b2322007518478d83673af3"}}

Output

Parameter	Type	Description
status_code	number	HTTP status code of the response
reason	string	Response reason phrase
result	object	Result of the operation
result.parent	string	Result of the operation
result.made_sla	string	Result of the operation
result.caused_by	string	Result of the operation
result.watch_list	string	Result of the operation
result.upon_reject	string	Result of the operation
result.sys_updated_on	string	Result of the operation
result.child_incidents	string	Unique identifier
result.hold_reason	string	Response reason phrase
result.origin_table	string	Result of the operation
result.task_effective_number	string	Result of the operation
result.approval_history	string	Result of the operation
result.number	string	Result of the operation
result.resolved_by	object	Result of the operation
result.resolved_by.display_value	string	Value for the parameter
result.resolved_by.link	string	Result of the operation
result.sys_updated_by	string	Result of the operation
result.opened_by	object	Result of the operation
result.opened_by.display_value	string	Value for the parameter
result.opened_by.link	string	Result of the operation
result.user_input	string	Input data for the action
result.sys_created_on	string	Result of the operation
result.sys_domain	object	Result of the operation

Output Example

{"status_code":200,"response_headers":{"Server-Timing":"sem_wait;dur=0, sesh_wait;dur=0","Content-Encoding":"gzip","X-Is-Logged-In":"true","X-Transaction-ID":"c2e8b1909703","X-Content-Type-Options":"nosniff","Pragma":"no-store,no-cache","Cache-Control":"no-cache,no-store,must-revalidate,max-age=-1","Expires":"0","Content-Type":"application/json;charset=UTF-8","Transfer-Encoding":"chunked","Date":"Fri, 04 Nov 2022 22:29:20 GMT","Keep-Alive":"timeout=20","Connection":"keep-alive","Server":"Service...

Response Headers

Header	Description	Example
Cache-Control	Directives for caching mechanisms	no-cache,no-store,must-revalidate,max-age=-1
Connection	HTTP response header: Connection	keep-alive
Content-Disposition	HTTP response header: Content-Disposition	attachment;filename="test";filename*=UTF-8''test
Content-Encoding	HTTP response header: Content-Encoding	gzip
content-length	The length of the response body in bytes	140
Content-Security-Policy	HTTP response header: Content-Security-Policy	frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com
Content-Type	The media type of the resource	application/json
Date	The date and time at which the message was originated	Sun, 06 Nov 2022 18:19:10 GMT
Expires	The date/time after which the response is considered stale	0
Keep-Alive	HTTP response header: Keep-Alive	timeout=20
Link	HTTP response header: Link	https://dev130168.service-now.com/api/now/v2/table/incident?query=number%3DINC0000040&display_value=True&sysparm_limit=1&sysparm_offset=0;rel="first",https://dev130168.service-now.com/api/now/v2/table/incident?query=number%3DINC0000040&display_value=True&sysparm_limit=1&sysparm_offset=-1;rel="prev",https://dev130168.service-now.com/api/now/v2/table/incident?query=number%3DINC0000040&display_value=True&sysparm_limit=1&sysparm_offset=1;rel="next",https://dev130168.service-now.com/api/now/v2/table/incident?query=number%3DINC0000040&display_value=True&sysparm_limit=1&sysparm_offset=66;rel="last"
Location	The URL to redirect a page to	https://dev130168.service-now.com/api/now/attachment/41f9dad09783111084d57e121153af94/file
Pragma	HTTP response header: Pragma	no-store,no-cache
Server	Information about the software used by the origin server	ServiceNow
Server-Timing	HTTP response header: Server-Timing	sem_wait;dur=0, sesh_wait;dur=0
Set-Cookie	HTTP response header: Set-Cookie	JSESSIONID=65CFEB1152B06972DD21833AFE556414; Path=/; HttpOnly;Secure, glide_user=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly, glide_user_session=; Max-Age=0; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly, glide_user_route=glide.0523df0e933b3d0b61bd3203715792eb; Max-Age=2147483647; Expires=Sat, 25-Aug-2091 14:13:46 GMT; Path=/; Secure; HttpOnly, glide_session_store=2AD13C4147203110D737CD9BD36D43A3; Max-Age=1800; Expires=Mon, 07-Aug-2023 11:29:39 GMT; Path=/; Secure; HttpOnly, BIGipServerpool_dev60827=999184138.46398.0000; path=/; Httponly; Secure
Strict-Transport-Security	HTTP response header: Strict-Transport-Security	max-age=63072000; includeSubDomains
Transfer-Encoding	HTTP response header: Transfer-Encoding	chunked
x-attachment-metadata	HTTP response header: x-attachment-metadata
X-Content-Type-Options	HTTP response header: X-Content-Type-Options	nosniff
x-edge-enc-proxy-static	HTTP response header: x-edge-enc-proxy-static	true
X-Is-Logged-In	HTTP response header: X-Is-Logged-In	true
X-Total-Count	HTTP response header: X-Total-Count	1
X-Transaction-ID	HTTP response header: X-Transaction-ID	89f9d2509783