---
title: ConnectWise Manage
slug: connectors/connectwise-manage
docTags: 
createdAt: 2026-06-09T16:29:39.763Z
---

ConnectWise Manage is a professional services automation platform that centralizes service delivery, ticketing, billing, and client management for technology service providers.

ConnectWise Manage is a leading professional services automation (PSA) platform designed for IT service providers to streamline business operations, including ticketing, company and contact management, service boards, SLAs, and invoicing. This connector enables Swimlane Turbine users to automate the creation, retrieval, updating, and deletion of records in ConnectWise Manage—such as companies, contacts, tickets, service boards, SLAs, and invoices—directly from low-code playbooks. By integrating ConnectWise Manage with Swimlane Turbine, organizations can synchronize business and security operations, accelerate incident response, and ensure data consistency across systems without manual intervention. This seamless automation reduces operational overhead, improves service delivery, and empowers teams to focus on higher-value tasks.

## Prerequisites

To use the ConnectWise Manage connector, ensure you have the following prerequisites configured:

- Custom authentication for ConnectWise Manage, requiring:
  - API Version: The version of the ConnectWise Manage API you intend to use.
  - Client ID: A unique identifier for your application, provided by ConnectWise.
  - Company Identifier: The short code or name representing your ConnectWise Manage company instance.
  - Host: The base URL or domain where your ConnectWise Manage instance is hosted.
  - Private Key: The private API key generated for secure authentication.
  - Public Key: The public API key paired with the private key for API access.

## Client ID

To obtain a Client ID, follow these steps:

1. Follow this [link](https://developer.connectwise.com/ClientID).
2. Sign in using the credentials provided by ConnectWise when you registered your account.
3. Scroll to the bottom of the page and click **Create New Integration**.
4. Set all parameters. Give the integration a name and a short description.
5. Set the integration to *Private*.
6. Select Technical Contact Email and populate with your email address.
7. Set the product to Manage and click **Submit**.
8. Remember to copy your Client ID and store it in a safe place.

### Private and Public Key

**Note**: You must have Administrator access to ConnectWise Manage to obtain the public and private keys.

To obtain a Private and Public Key:

1. Log in to ConnectWise Manage and navigate to **System, Security Roles**. You are creating a new security role that you'll use to obtain the REST API credentials.
2. On Security Roles, click **+** (the plus icon) at the top of the screen.
3. Enter a name for your new security role and then click **Save**.
4. On Security Modules, expand **Companies, Service Desk**, and **System**.
5. In all three sections, replicate the permission parameters precisely, as shown in the tables below. Expand the permissions from **None**, which is the default, to **All**. The following tables show the rows that require editing.

| **Companies**                     | **Add Level** | **Edit Level** | **Delete Level** | **Inquire Level** |
| --------------------------------- | ------------- | -------------- | ---------------- | ----------------- |
| Company Maintenance               | All           | All            | None             | All               |
| Configuration - Display Passwords | None          | None           | None             | All               |
| Configurations                    | All           | All            | None             | All               |
| Contacts                          | All           | All            | None             | All               |

| **Service Desk** | **Add Level** | **Edit Level** | **Delete Level** | **Inquire Level** |
| ---------------- | ------------- | -------------- | ---------------- | ----------------- |
| Service Tickets  | None          | None           | None             | All               |

| **System**         | **Add Level** | **Edit Level** | **Delete Level** | **Inquire Level** |
| ------------------ | ------------- | -------------- | ---------------- | ----------------- |
| API Reports        | All           | All            | None             | All               |
| Member Maintenance | None          | None           | None             | All               |

6. After editing the permissions for each section, click **Save and Close**.
7. Navigate to the **System, Members, API Members** tab, then click **+ New Member**.
8. On **Details**, complete the following fields in each section:
   - **Profile** section:
     - **Member ID** - Enter the username of the member (Swimlane). The maximum number of characters allowed is 15.
     - **Time Zone** - Select a time zone for the internal company. To set up time zones, refer to ConnectWise's documentation [here](https://auth.connectwise.com/Account/Login?ReturnUrl=%2Fconnect%2Fauthorize%2Fcallback%3Fclient_id%3Dconnectwise.university%26response_type%3Did_token%2520token%26scope%3Dopenid%2520profile%2520email%2520roles%2520api.users%2520api.sts.admin%26redirect_uri%3Dhttps%253A%252F%252Funiversity.connectwise.com%252Funiversity%252Fauthentication%252FConnectwiseSsoCallback.aspx%26nonce%3Dc26dd4c58a7537d511dafd5e434e6b072f51167bd81a63b3731f750a38247028%26response_mode%3Dform_post).
     - **Member Name** - Enter the member's first and last name
   - **System** section:
     - **Role ID** - The security Role ID controls the level of access to the ConnectWise Manage application by limiting access to functionality. Select the new security role that you created.
     - **Location** - Select the default location for the company. Any new record created by the member will default to the location set here.
     - **Level** - Select the level of access that the member will have in the application. The member will be able to search for companies at the specified level and the ones below it. The restriction here applies to tickets for companies outside the location, as well as members.
     - **Business Unit** - Select the member's business unit.
     - **Name** - This field corresponds to the **Level** field above. After selecting a Level, select a specific name associated with the structure level. To setup Name, please refer to ConnectWise's documentation [here](https://docs.connectwise.com/ConnectWise_Documentation/090/023/040).
     - **Default Territory** - Select the member's default territory
9. In the top menu bar, click **Save**.
10. On the **API Keys** tab click **(+)**.
11. Enter a description of the key and then click **Save**.

- Once saved, the public and private keys will be generated.
- Remember to copy both your Public and Private Key, and store them in a safe place.

### Company Identifier

The Company Identifier serves as a unique identifier and record ID.

## Capabilities

This connector allows you to retrieve, edit, manage, and delete:

- Company records
- Contact records
- Service Boards
- Service License Agreements
- Service Desk Tickets

Retrieve and create:

- Project ticket notes

Retrieve, edit, and manage:

- Invoice records

### Limitations

This connector only works with API version 2020.2 or newer. Additionally, this connector lacks tasks to create or delete an invoice.

### Known Errors

- If you enter the wrong **Company Identifier** you will receive the following:
  Message : User Not Authenticated
- If you enter the wrong **Public/Private Key** you will receive the following:
  Message : incorrect **public/private key**
- If you enter the wrong **Client ID** you will receive the following:
  Message : Incorrect or disabled **client ID**
- For Tasks: Update A Company, Update A Contact, Update A Invoice, Update an SLA, Update A Service Board, and Update A Ticket. If only an ID is provided, and no field to update is given, the task will fail and you will receive the following:
  Message: Not Found for URL

## Additional Documentation

- [ConnectWise Manage Connector Documentation](https://docs.swimlane.com/connectors/connectwise-manage)
- [ConnectWise Manage API Documentation](https://developer.connectwise.com/Products/ConnectWise_PSA/REST)

# Configurations

## Asset

Authenticates ConnectWise Manage

### Configuration Parameters

| **Parameter**       | **Description**                                                              | **Type** | **Required** |
| ------------------- | ---------------------------------------------------------------------------- | -------- | ------------ |
| api\_version        | ConnectWise API Version, it can befound in the dashboard after the base URL. | string   | Required     |
| client\_id          | Client ID, used for authentication                                           | string   | Required     |
| company\_identifier | Company Identifier, used for authentication                                  | string   | Required     |
| url                 | Server Host Address                                                          | string   | Required     |
| private\_key        | Private Key, used for authentication.                                        | string   | Required     |
| public\_key         | Public Key, used for authentication.                                         | string   | Required     |
| verbose\_errors     | Turn on to get more detailed errors (generally used for debugging)           | boolean  | Optional     |
| verify\_ssl         | Verify SSL certificate                                                       | boolean  | Optional     |
| http\_proxy         | A proxy to route requests through.                                           | string   | Optional     |

# Actions

## Create Company

Create a new company record in ConnectWise Manage without requiring additional input parameters.

### Endpoint

- **URL:** `company/companies`
- **Method:** `POST`

### Input

| **Argument Name**               | **Type** | **Required** | **Description**              |
| ------------------------------- | -------- | ------------ | ---------------------------- |
| `id`                            | number   | Optional     | Unique identifier            |
| `identifier`                    | string   | Optional     | Unique identifier            |
| `name`                          | string   | Optional     | Name of the resource         |
| `status`                        | object   | Optional     | Status value                 |
| `status.id`                     | number   | Optional     | Unique identifier            |
| `status.name`                   | string   | Optional     | Name of the resource         |
| `status._info`                  | object   | Optional     | Status value                 |
| `status._info.additionalProp1`  | string   | Optional     | Status value                 |
| `status._info.additionalProp2`  | string   | Optional     | Status value                 |
| `status._info.additionalProp3`  | string   | Optional     | Status value                 |
| `addressLine1`                  | string   | Optional     | Parameter for Create Company |
| `addressLine2`                  | string   | Optional     | Parameter for Create Company |
| `city`                          | string   | Optional     | Parameter for Create Company |
| `state`                         | string   | Optional     | Parameter for Create Company |
| `zip`                           | string   | Optional     | Parameter for Create Company |
| `country`                       | object   | Optional     | Parameter for Create Company |
| `country.id`                    | number   | Optional     | Unique identifier            |
| `country.identifier`            | string   | Optional     | Unique identifier            |
| `country.name`                  | string   | Optional     | Name of the resource         |
| `country._info`                 | object   | Optional     | Parameter for Create Company |
| `country._info.additionalProp1` | string   | Optional     | Parameter for Create Company |
| `country._info.additionalProp2` | string   | Optional     | Parameter for Create Company |
| `country._info.additionalProp3` | string   | Optional     | Parameter for Create Company |
| `phoneNumber`                   | string   | Optional     | Parameter for Create Company |
| `faxNumber`                     | string   | Optional     | Parameter for Create Company |

### Input Example

`{"id":123,"identifier":"string","name":"Example Name","status":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"addressLine1":"string","addressLine2":"string","city":"string","state":"string","zip":"string","country":{"id":123,"identifier":"string","name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"phoneNumber":"string","faxNumber":"string","website":"string","territory":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"market":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"accountNumber":"string","defaultContact":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"dateAcquired":"string","sicCode":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"parentCompany":{"id":123,"identifier":"string","name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"annualRevenue":123,"numberOfEmployees":123,"yearEstablished":123,"revenueYear":123,"ownershipType":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"timeZoneSetup":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"leadSource":"string","leadFlag":true,"unsubscribeFlag":true,"calendar":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"userDefinedField1":"string","userDefinedField2":"string","userDefinedField3":"string","userDefinedField4":"string","userDefinedField5":"string","userDefinedField6":"string","userDefinedField7":"string","userDefinedField8":"string","userDefinedField9":"string","userDefinedField10":"string","vendorIdentifier":"string","taxIdentifier":"string","taxCode":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billingTerms":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"invoiceTemplate":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"pricingSchedule":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"companyEntityType":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billToCompany":{"id":123,"identifier":"string","name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billingSite":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billingContact":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}}}`

### Output

| **Parameter**                   | **Type** | **Description**                              |
| ------------------------------- | -------- | -------------------------------------------- |
| `status_code`                   | number   | HTTP status code of the response             |
| `reason`                        | string   | Response reason phrase                       |
| `id`                            | number   | Unique identifier                            |
| `identifier`                    | string   | Unique identifier                            |
| `name`                          | string   | Name of the resource                         |
| `status`                        | object   | Status value                                 |
| `status.id`                     | number   | Unique identifier                            |
| `status.name`                   | string   | Name of the resource                         |
| `status._info`                  | object   | Status value                                 |
| `status._info.additionalProp1`  | string   | Status value                                 |
| `status._info.additionalProp2`  | string   | Status value                                 |
| `status._info.additionalProp3`  | string   | Status value                                 |
| `addressLine1`                  | string   | Output field: addressLine1                   |
| `addressLine2`                  | string   | Output field: addressLine2                   |
| `city`                          | string   | Output field: city                           |
| `state`                         | string   | Output field: state                          |
| `zip`                           | string   | Output field: zip                            |
| `country`                       | object   | Output field: country                        |
| `country.id`                    | number   | Unique identifier                            |
| `country.identifier`            | string   | Unique identifier                            |
| `country.name`                  | string   | Name of the resource                         |
| `country._info`                 | object   | Output field: country.\_info                 |
| `country._info.additionalProp1` | string   | Output field: country.\_info.additionalProp1 |
| `country._info.additionalProp2` | string   | Output field: country.\_info.additionalProp2 |
| `country._info.additionalProp3` | string   | Output field: country.\_info.additionalProp3 |

### Output Example

`{"id":123,"identifier":"string","name":"Example Name","status":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"addressLine1":"string","addressLine2":"string","city":"string","state":"string","zip":"string","country":{"id":123,"identifier":"string","name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"phoneNumber":"string","faxNumber":"string","website":"string...`

## Create Contact

Generate a new contact record in ConnectWise Manage to add user details and streamline contact management within the system.

### Endpoint

- **URL:** `company/contacts`
- **Method:** `POST`

### Input

| **Argument Name**               | **Type** | **Required** | **Description**              |
| ------------------------------- | -------- | ------------ | ---------------------------- |
| `id`                            | number   | Optional     | Unique identifier            |
| `firstName`                     | string   | Optional     | Name of the resource         |
| `lastName`                      | string   | Optional     | Name of the resource         |
| `company`                       | object   | Optional     | Parameter for Create Contact |
| `company.id`                    | number   | Optional     | Unique identifier            |
| `company.identifier`            | string   | Optional     | Unique identifier            |
| `company.name`                  | string   | Optional     | Name of the resource         |
| `company._info`                 | object   | Optional     | Parameter for Create Contact |
| `company._info.additionalProp1` | string   | Optional     | Parameter for Create Contact |
| `company._info.additionalProp2` | string   | Optional     | Parameter for Create Contact |
| `company._info.additionalProp3` | string   | Optional     | Parameter for Create Contact |
| `site`                          | object   | Optional     | Parameter for Create Contact |
| `site.id`                       | number   | Optional     | Unique identifier            |
| `site.name`                     | string   | Optional     | Name of the resource         |
| `site._info`                    | object   | Optional     | Parameter for Create Contact |
| `site._info.additionalProp1`    | string   | Optional     | Parameter for Create Contact |
| `site._info.additionalProp2`    | string   | Optional     | Parameter for Create Contact |
| `site._info.additionalProp3`    | string   | Optional     | Parameter for Create Contact |
| `addressLine1`                  | string   | Optional     | Parameter for Create Contact |
| `addressLine2`                  | string   | Optional     | Parameter for Create Contact |
| `city`                          | string   | Optional     | Parameter for Create Contact |
| `state`                         | string   | Optional     | Parameter for Create Contact |
| `zip`                           | string   | Optional     | Parameter for Create Contact |
| `country`                       | object   | Optional     | Parameter for Create Contact |
| `country.id`                    | number   | Optional     | Unique identifier            |

### Input Example

`{"json_body":{"id":0,"firstName":"string","lastName":"string","company":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"site":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"addressLine1":"string","addressLine2":"string","city":"string","state":"string","zip":"string","country":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"relationship":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"relationshipOverride":"string","department":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"inactiveFlag":true,"defaultMergeContactId":0,"securityIdentifier":"string","managerContact":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"assistantContact":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"title":"string","school":"string","nickName":"string","marriedFlag":true,"childrenFlag":true,"children":"string","significantOther":"string","portalPassword":"string","portalSecurityLevel":0,"disablePortalLoginFlag":true,"unsubscribeFlag":true,"gender":"Female","birthDay":"string","anniversary":"string","presence":"NoAgent","mobileGuid":"3fa85f64-5717-4562-b3fc-2c963f66afa6","facebookUrl":"string","twitterUrl":"string","linkedInUrl":"string","defaultPhoneType":"string","defaultPhoneNbr":"string","defaultPhoneExtension":"string","defaultBillingFlag":true,"defaultFlag":true,"userDefinedField1":"string","userDefinedField2":"string","userDefinedField3":"string","userDefinedField4":"string","userDefinedField5":"string","userDefinedField6":"string","userDefinedField7":"string","userDefinedField8":"string","userDefinedField9":"string","userDefinedField10":"string","companyLocation":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"communicationItems":[{"id":0,"type":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"value":"string","extension":"string","defaultFlag":true,"domain":"string","communicationType":"Email"}],"types":[{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}}],"integratorTags":["string"],"customFields":[{"id":0,"caption":"string","type":"TextArea","entryMethod":"Date","numberOfDecimals":0,"value":{}}],"photo":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"ignoreDuplicates":true,"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"},"typeIds":[0]}}`

### Output

| **Parameter**                   | **Type** | **Description**                              |
| ------------------------------- | -------- | -------------------------------------------- |
| `status_code`                   | number   | HTTP status code of the response             |
| `reason`                        | string   | Response reason phrase                       |
| `id`                            | number   | Unique identifier                            |
| `firstName`                     | string   | Name of the resource                         |
| `lastName`                      | string   | Name of the resource                         |
| `company`                       | object   | Output field: company                        |
| `company.id`                    | number   | Unique identifier                            |
| `company.identifier`            | string   | Unique identifier                            |
| `company.name`                  | string   | Name of the resource                         |
| `company._info`                 | object   | Output field: company.\_info                 |
| `company._info.additionalProp1` | string   | Output field: company.\_info.additionalProp1 |
| `company._info.additionalProp2` | string   | Output field: company.\_info.additionalProp2 |
| `company._info.additionalProp3` | string   | Output field: company.\_info.additionalProp3 |
| `site`                          | object   | Output field: site                           |
| `site.id`                       | number   | Unique identifier                            |
| `site.name`                     | string   | Name of the resource                         |
| `site._info`                    | object   | Output field: site.\_info                    |
| `site._info.additionalProp1`    | string   | Output field: site.\_info.additionalProp1    |
| `site._info.additionalProp2`    | string   | Output field: site.\_info.additionalProp2    |
| `site._info.additionalProp3`    | string   | Output field: site.\_info.additionalProp3    |
| `addressLine1`                  | string   | Output field: addressLine1                   |
| `addressLine2`                  | string   | Output field: addressLine2                   |
| `city`                          | string   | Output field: city                           |
| `state`                         | string   | Output field: state                          |
| `zip`                           | string   | Output field: zip                            |

### Output Example

`{"status_code":201,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Create Service Board

Create a new service board in ConnectWise Manage to efficiently organize and manage service tickets and requests.

### Endpoint

- **URL:** `service/boards`
- **Method:** `POST`

### Input

| **Argument Name**                       | **Type** | **Required** | **Description**                    |
| --------------------------------------- | -------- | ------------ | ---------------------------------- |
| `id`                                    | number   | Optional     | Unique identifier                  |
| `name`                                  | string   | Optional     | Name of the resource               |
| `location`                              | object   | Optional     | Parameter for Create Service Board |
| `location.id`                           | number   | Optional     | Unique identifier                  |
| `location.name`                         | string   | Optional     | Name of the resource               |
| `location._info`                        | object   | Optional     | Parameter for Create Service Board |
| `location._info.additionalProp1`        | string   | Optional     | Parameter for Create Service Board |
| `location._info.additionalProp2`        | string   | Optional     | Parameter for Create Service Board |
| `location._info.additionalProp3`        | string   | Optional     | Parameter for Create Service Board |
| `department`                            | object   | Optional     | Parameter for Create Service Board |
| `department.id`                         | number   | Optional     | Unique identifier                  |
| `department.identifier`                 | string   | Optional     | Unique identifier                  |
| `department.name`                       | string   | Optional     | Name of the resource               |
| `department._info`                      | object   | Optional     | Parameter for Create Service Board |
| `department._info.additionalProp1`      | string   | Optional     | Parameter for Create Service Board |
| `department._info.additionalProp2`      | string   | Optional     | Parameter for Create Service Board |
| `department._info.additionalProp3`      | string   | Optional     | Parameter for Create Service Board |
| `inactiveFlag`                          | boolean  | Optional     | Parameter for Create Service Board |
| `signOffTemplate`                       | object   | Optional     | Parameter for Create Service Board |
| `signOffTemplate.id`                    | number   | Optional     | Unique identifier                  |
| `signOffTemplate.name`                  | string   | Optional     | Name of the resource               |
| `signOffTemplate._info`                 | object   | Optional     | Parameter for Create Service Board |
| `signOffTemplate._info.additionalProp1` | string   | Optional     | Parameter for Create Service Board |
| `signOffTemplate._info.additionalProp2` | string   | Optional     | Parameter for Create Service Board |
| `signOffTemplate._info.additionalProp3` | string   | Optional     | Parameter for Create Service Board |

### Input Example

`{"json_body":{"id":0,"name":"string","location":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"department":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"inactiveFlag":true,"signOffTemplate":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"sendToContactFlag":true,"contactTemplate":{"id":0,"identifier":"string","name":"string","type":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"sendToResourceFlag":true,"resourceTemplate":{"id":0,"identifier":"string","name":"string","type":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"projectFlag":true,"showDependenciesFlag":true,"showEstimatesFlag":true,"boardIcon":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billTicketsAfterClosedFlag":true,"billTicketSeparatelyFlag":true,"billUnapprovedTimeExpenseFlag":true,"overrideBillingSetupFlag":true,"dispatchMember":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"serviceManagerMember":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"dutyManagerMember":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"oncallMember":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"workRole":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"workType":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billTime":"Billable","billExpense":"Billable","billProduct":"Billable","autoCloseStatus":{"id":0,"name":"string","sort":0,"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"autoAssignNewTicketsFlag":true,"autoAssignNewECTicketsFlag":true,"autoAssignNewPortalTicketsFlag":true,"discussionsLockedFlag":true,"timeEntryLockedFlag":true,"notifyEmailFrom":"string","notifyEmailFromName":"string","closedLoopDiscussionsFlag":true,"closedLoopResolutionFlag":true,"closedLoopInternalAnalysisFlag":true,"timeEntryDiscussionFlag":true,"timeEntryResolutionFlag":true,"timeEntryInternalAnalysisFlag":true,"problemSort":"Ascending","resolutionSort":"Ascending","internalAnalysisSort":"Ascending","emailConnectorAllowReopenClosedFlag":true,"emailConnectorReopenStatus":{"id":0,"name":"string","sort":0,"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"emailConnectorReopenResourcesFlag":true,"emailConnectorNewTicketNoMatchFlag":true,"emailConnectorNeverReopenByDaysFlag":true,"emailConnectorReopenDaysLimit":0,"emailConnectorNeverReopenByDaysClosedFlag":true,"emailConnectorReopenDaysClosedLimit":0,"useMemberDisplayNameFlag":true,"sendToCCFlag":true,"autoAssignTicketOwnerFlag":true,"autoAssignLimitFlag":true,"autoAssignLimitAmount":0,"closedLoopAllFlag":true,"percentageCalculation":"ActualHours","allSort":"Ascending","markFirstNoteIssueFlag":true,"restrictBoardByDefaultFlag":true,"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}}}`

### Output

| **Parameter**                           | **Type** | **Description**                                      |
| --------------------------------------- | -------- | ---------------------------------------------------- |
| `status_code`                           | number   | HTTP status code of the response                     |
| `id`                                    | number   | Unique identifier                                    |
| `name`                                  | string   | Name of the resource                                 |
| `location`                              | object   | Output field: location                               |
| `location.id`                           | number   | Unique identifier                                    |
| `location.name`                         | string   | Name of the resource                                 |
| `location._info`                        | object   | Output field: location.\_info                        |
| `location._info.additionalProp1`        | string   | Output field: location.\_info.additionalProp1        |
| `location._info.additionalProp2`        | string   | Output field: location.\_info.additionalProp2        |
| `location._info.additionalProp3`        | string   | Output field: location.\_info.additionalProp3        |
| `department`                            | object   | Output field: department                             |
| `department.id`                         | number   | Unique identifier                                    |
| `department.identifier`                 | string   | Unique identifier                                    |
| `department.name`                       | string   | Name of the resource                                 |
| `department._info`                      | object   | Output field: department.\_info                      |
| `department._info.additionalProp1`      | string   | Output field: department.\_info.additionalProp1      |
| `department._info.additionalProp2`      | string   | Output field: department.\_info.additionalProp2      |
| `department._info.additionalProp3`      | string   | Output field: department.\_info.additionalProp3      |
| `inactiveFlag`                          | boolean  | Output field: inactiveFlag                           |
| `signOffTemplate`                       | object   | Output field: signOffTemplate                        |
| `signOffTemplate.id`                    | number   | Unique identifier                                    |
| `signOffTemplate.name`                  | string   | Name of the resource                                 |
| `signOffTemplate._info`                 | object   | Output field: signOffTemplate.\_info                 |
| `signOffTemplate._info.additionalProp1` | string   | Output field: signOffTemplate.\_info.additionalProp1 |
| `signOffTemplate._info.additionalProp2` | string   | Output field: signOffTemplate.\_info.additionalProp2 |

### Output Example

`{"status_code":201,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Create SLA

Create a new Service Level Agreement (SLA) in ConnectWise Manage and receive details of the created SLA.

### Endpoint

- **URL:** `service/SLAs`
- **Method:** `POST`

### Input

| **Argument Name**                                    | **Type** | **Required** | **Description**                      |
| ---------------------------------------------------- | -------- | ------------ | ------------------------------------ |
| `parameters.id`                                      | number   | Optional     | Parameters for the Create SLA action |
| `parameters.name`                                    | string   | Optional     | Parameters for the Create SLA action |
| `parameters.basedOn`                                 | string   | Optional     | Parameters for the Create SLA action |
| `parameters.customCalendar`                          | object   | Optional     | Parameters for the Create SLA action |
| `parameters.customCalendar.id`                       | number   | Optional     | Parameters for the Create SLA action |
| `parameters.customCalendar.name`                     | string   | Optional     | Parameters for the Create SLA action |
| `parameters.customCalendar._info`                    | object   | Optional     | Parameters for the Create SLA action |
| `parameters.customCalendar._info.additionalProp1`    | string   | Optional     | Parameters for the Create SLA action |
| `parameters.customCalendar._info.additionalProp2`    | string   | Optional     | Parameters for the Create SLA action |
| `parameters.customCalendar._info.additionalProp3`    | string   | Optional     | Parameters for the Create SLA action |
| `parameters.defaultFlag`                             | boolean  | Optional     | Parameters for the Create SLA action |
| `parameters.applicationOrder`                        | number   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactHiUrgency`                       | object   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactHiUrgency.id`                    | number   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactHiUrgency.name`                  | string   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactHiUrgency.sort`                  | number   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactHiUrgency.level`                 | string   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactHiUrgency._info`                 | object   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactHiUrgency._info.additionalProp1` | string   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactHiUrgency._info.additionalProp2` | string   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactHiUrgency._info.additionalProp3` | string   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactMedUrgency`                      | object   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactMedUrgency.id`                   | number   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactMedUrgency.name`                 | string   | Optional     | Parameters for the Create SLA action |
| `parameters.hiImpactMedUrgency.sort`                 | number   | Optional     | Parameters for the Create SLA action |

### Input Example

`{"parameters":{"id":0,"name":"string","basedOn":"AllHours","customCalendar":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"defaultFlag":true,"applicationOrder":0,"hiImpactHiUrgency":{"id":0,"name":"string","sort":0,"level":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"hiImpactMedUrgency":{"id":0,"name":"string","sort":0,"level":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"hiImpactLowUrgency":{"id":0,"name":"string","sort":0,"level":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"medImpactHiUrgency":{"id":0,"name":"string","sort":0,"level":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"medImpactMedUrgency":{"id":0,"name":"string","sort":0,"level":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"medImpactLowUrgency":{"id":0,"name":"string","sort":0,"level":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"lowImpactHiUrgency":{"id":0,"name":"string","sort":0,"level":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"lowImpactMedUrgency":{"id":0,"name":"string","sort":0,"level":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"lowImpactLowUrgency":{"id":0,"name":"string","sort":0,"level":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"respondHours":0,"respondPercent":0,"planWithin":0,"planWithinPercent":0,"resolutionHours":0,"resolutionPercent":0,"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}}}`

### Output

| **Parameter**                             | **Type** | **Description**                                        |
| ----------------------------------------- | -------- | ------------------------------------------------------ |
| `status_code`                             | number   | HTTP status code of the response                       |
| `id`                                      | number   | Unique identifier                                      |
| `name`                                    | string   | Name of the resource                                   |
| `basedOn`                                 | string   | Output field: basedOn                                  |
| `customCalendar`                          | object   | Output field: customCalendar                           |
| `customCalendar.id`                       | number   | Unique identifier                                      |
| `customCalendar.name`                     | string   | Name of the resource                                   |
| `customCalendar._info`                    | object   | Output field: customCalendar.\_info                    |
| `customCalendar._info.additionalProp1`    | string   | Output field: customCalendar.\_info.additionalProp1    |
| `customCalendar._info.additionalProp2`    | string   | Output field: customCalendar.\_info.additionalProp2    |
| `customCalendar._info.additionalProp3`    | string   | Output field: customCalendar.\_info.additionalProp3    |
| `defaultFlag`                             | boolean  | Output field: defaultFlag                              |
| `applicationOrder`                        | number   | Output field: applicationOrder                         |
| `hiImpactHiUrgency`                       | object   | Output field: hiImpactHiUrgency                        |
| `hiImpactHiUrgency.id`                    | number   | Unique identifier                                      |
| `hiImpactHiUrgency.name`                  | string   | Name of the resource                                   |
| `hiImpactHiUrgency.sort`                  | number   | Output field: hiImpactHiUrgency.sort                   |
| `hiImpactHiUrgency.level`                 | string   | Output field: hiImpactHiUrgency.level                  |
| `hiImpactHiUrgency._info`                 | object   | Output field: hiImpactHiUrgency.\_info                 |
| `hiImpactHiUrgency._info.additionalProp1` | string   | Output field: hiImpactHiUrgency.\_info.additionalProp1 |
| `hiImpactHiUrgency._info.additionalProp2` | string   | Output field: hiImpactHiUrgency.\_info.additionalProp2 |
| `hiImpactHiUrgency._info.additionalProp3` | string   | Output field: hiImpactHiUrgency.\_info.additionalProp3 |
| `hiImpactMedUrgency`                      | object   | Output field: hiImpactMedUrgency                       |
| `hiImpactMedUrgency.id`                   | number   | Unique identifier                                      |
| `hiImpactMedUrgency.name`                 | string   | Name of the resource                                   |

### Output Example

`{"status_code":201,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Create Ticket

Create a service desk ticket in ConnectWise Manage using required details such as summary and company, enabling efficient issue tracking and management.

### Endpoint

- **URL:** `service/tickets`
- **Method:** `POST`

### Input

| **Argument Name**                | **Type** | **Required** | **Description**             |
| -------------------------------- | -------- | ------------ | --------------------------- |
| `id`                             | number   | Optional     | Unique identifier           |
| `summary`                        | string   | Optional     | Parameter for Create Ticket |
| `recordType`                     | string   | Optional     | Type of the resource        |
| `board`                          | object   | Optional     | Parameter for Create Ticket |
| `board.id`                       | number   | Optional     | Unique identifier           |
| `board.name`                     | string   | Optional     | Name of the resource        |
| `board._info`                    | object   | Optional     | Parameter for Create Ticket |
| `board._info.additionalProp1`    | string   | Optional     | Parameter for Create Ticket |
| `board._info.additionalProp2`    | string   | Optional     | Parameter for Create Ticket |
| `board._info.additionalProp3`    | string   | Optional     | Parameter for Create Ticket |
| `status`                         | object   | Optional     | Status value                |
| `status.id`                      | number   | Optional     | Unique identifier           |
| `status.name`                    | string   | Optional     | Name of the resource        |
| `status.sort`                    | number   | Optional     | Status value                |
| `status._info`                   | object   | Optional     | Status value                |
| `status._info.additionalProp1`   | string   | Optional     | Status value                |
| `status._info.additionalProp2`   | string   | Optional     | Status value                |
| `status._info.additionalProp3`   | string   | Optional     | Status value                |
| `workRole`                       | object   | Optional     | Parameter for Create Ticket |
| `workRole.id`                    | number   | Optional     | Unique identifier           |
| `workRole.name`                  | string   | Optional     | Name of the resource        |
| `workRole._info`                 | object   | Optional     | Parameter for Create Ticket |
| `workRole._info.additionalProp1` | string   | Optional     | Parameter for Create Ticket |
| `workRole._info.additionalProp2` | string   | Optional     | Parameter for Create Ticket |
| `workRole._info.additionalProp3` | string   | Optional     | Parameter for Create Ticket |

### Input Example

`{"id":123,"summary":"string","recordType":"string","board":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"status":{"id":123,"name":"Example Name","sort":123,"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"workRole":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"workType":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"company":{"id":123,"identifier":"string","name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"site":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"siteName":"Example Name","addressLine1":"string","addressLine2":"string","city":"string","stateIdentifier":"string","zip":"string","country":{"id":123,"identifier":"string","name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"contact":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"contactName":"Example Name","contactPhoneNumber":"string","contactPhoneExtension":"string","contactEmailAddress":"string","type":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"subType":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"item":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"team":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"owner":{"id":123,"identifier":"string","name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"priority":{"id":123,"name":"Example Name","sort":123,"level":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"serviceLocation":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"source":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"requiredDate":"string","budgetHours":123,"opportunity":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"agreement":{"id":123,"name":"Example Name","type":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"severity":"string","impact":"string","externalXRef":"string","poNumber":"string","knowledgeBaseCategoryId":123,"knowledgeBaseSubCategoryId":123,"allowAllClientsPortalView":true,"customerUpdatedFlag":true,"automaticEmailContactFlag":true,"automaticEmailResourceFlag":true,"automaticEmailCcFlag":true,"automaticEmailCc":"string","initialDescription":"string","initialInternalAnalysis":"string","initialResolution":"string","initialDescriptionFrom":"string","contactEmailLookup":"string"}`

### Output

| **Parameter**                    | **Type** | **Description**                               |
| -------------------------------- | -------- | --------------------------------------------- |
| `status_code`                    | number   | HTTP status code of the response              |
| `id`                             | number   | Unique identifier                             |
| `summary`                        | string   | Output field: summary                         |
| `recordType`                     | string   | Type of the resource                          |
| `board`                          | object   | Output field: board                           |
| `board.id`                       | number   | Unique identifier                             |
| `board.name`                     | string   | Name of the resource                          |
| `board._info`                    | object   | Output field: board.\_info                    |
| `board._info.additionalProp1`    | string   | Output field: board.\_info.additionalProp1    |
| `board._info.additionalProp2`    | string   | Output field: board.\_info.additionalProp2    |
| `board._info.additionalProp3`    | string   | Output field: board.\_info.additionalProp3    |
| `status`                         | object   | Status value                                  |
| `status.id`                      | number   | Unique identifier                             |
| `status.name`                    | string   | Name of the resource                          |
| `status.sort`                    | number   | Status value                                  |
| `status._info`                   | object   | Status value                                  |
| `status._info.additionalProp1`   | string   | Status value                                  |
| `status._info.additionalProp2`   | string   | Status value                                  |
| `status._info.additionalProp3`   | string   | Status value                                  |
| `workRole`                       | object   | Output field: workRole                        |
| `workRole.id`                    | number   | Unique identifier                             |
| `workRole.name`                  | string   | Name of the resource                          |
| `workRole._info`                 | object   | Output field: workRole.\_info                 |
| `workRole._info.additionalProp1` | string   | Output field: workRole.\_info.additionalProp1 |
| `workRole._info.additionalProp2` | string   | Output field: workRole.\_info.additionalProp2 |

### Output Example

`{"status_code":201,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Create Ticket Notes

Add a note to a project ticket in ConnectWise Manage by specifying the ticket's parent ID and the note text.

### Endpoint

- **URL:** `project/tickets/{{parentId}}/notes`
- **Method:** `POST`

### Input

| **Argument Name**          | **Type** | **Required** | **Description**                                           |
| -------------------------- | -------- | ------------ | --------------------------------------------------------- |
| `path_parameters.parentId` | number   | Required     | The project ticket ID to add a note to.                   |
| `id`                       | number   | Optional     | Unique identifier                                         |
| `ticketId`                 | number   | Optional     | Unique identifier                                         |
| `text`                     | string   | Optional     | The note content.                                         |
| `detailDescriptionFlag`    | boolean  | Optional     | When true, the note appears in the Discussion tab.        |
| `internalAnalysisFlag`     | boolean  | Optional     | When true, the note appears in the Internal Analysis tab. |
| `resolutionFlag`           | boolean  | Optional     | When true, the note appears in the Resolution tab.        |
| `issueFlag`                | boolean  | Optional     | Parameter for Create Ticket Notes                         |
| `member`                   | object   | Optional     | Parameter for Create Ticket Notes                         |
| `member.id`                | number   | Optional     | Unique identifier                                         |
| `member.identifier`        | string   | Optional     | Unique identifier                                         |
| `member.name`              | string   | Optional     | Name of the resource                                      |
| `member._info`             | object   | Optional     | Parameter for Create Ticket Notes                         |
| `contact`                  | object   | Optional     | Parameter for Create Ticket Notes                         |
| `contact.id`               | number   | Optional     | Unique identifier                                         |
| `contact.name`             | string   | Optional     | Name of the resource                                      |
| `contact._info`            | object   | Optional     | Parameter for Create Ticket Notes                         |
| `customerUpdatedFlag`      | boolean  | Optional     | Parameter for Create Ticket Notes                         |
| `processNotifications`     | boolean  | Optional     | Parameter for Create Ticket Notes                         |
| `internalFlag`             | boolean  | Optional     | When true, the note appears in the Internal tab.          |
| `externalFlag`             | boolean  | Optional     | Parameter for Create Ticket Notes                         |
| `_info`                    | object   | Optional     | Parameter for Create Ticket Notes                         |

### Input Example

`{"json_body":{"text":"Customer reported password reset issue.","detailDescriptionFlag":true,"internalAnalysisFlag":false,"resolutionFlag":false},"path_parameters":{"parentId":1047}}`

### Output

| **Parameter**           | **Type** | **Description**                     |
| ----------------------- | -------- | ----------------------------------- |
| `status_code`           | number   | HTTP status code of the response    |
| `id`                    | number   | Unique identifier                   |
| `ticketId`              | number   | Unique identifier                   |
| `text`                  | string   | Output field: text                  |
| `detailDescriptionFlag` | boolean  | Output field: detailDescriptionFlag |
| `internalAnalysisFlag`  | boolean  | Output field: internalAnalysisFlag  |
| `resolutionFlag`        | boolean  | Output field: resolutionFlag        |
| `issueFlag`             | boolean  | Output field: issueFlag             |
| `member`                | object   | Output field: member                |
| `member.id`             | number   | Unique identifier                   |
| `member.identifier`     | string   | Unique identifier                   |
| `member.name`           | string   | Name of the resource                |
| `member._info`          | object   | Output field: member.\_info         |
| `contact`               | object   | Output field: contact               |
| `contact.id`            | number   | Unique identifier                   |
| `contact.name`          | string   | Name of the resource                |
| `contact._info`         | object   | Output field: contact.\_info        |
| `customerUpdatedFlag`   | boolean  | Output field: customerUpdatedFlag   |
| `processNotifications`  | boolean  | Output field: processNotifications  |
| `dateCreated`           | string   | Output field: dateCreated           |
| `createdBy`             | string   | Output field: createdBy             |
| `internalFlag`          | boolean  | Output field: internalFlag          |
| `externalFlag`          | boolean  | Output field: externalFlag          |
| `_info`                 | object   | Output field: \_info                |

### Output Example

`{"id":123,"ticketId":123,"text":"string","detailDescriptionFlag":true,"internalAnalysisFlag":true,"resolutionFlag":true,"issueFlag":true,"member":{"id":123,"identifier":"string","name":"Example Name","_info":{}},"contact":{"id":123,"name":"Example Name","_info":{}},"customerUpdatedFlag":true,"processNotifications":true,"dateCreated":"string","createdBy":"string","internalFlag":true,"externalFlag":true}`

## Delete Company By ID

Remove a specified company from ConnectWise Manage by providing the unique company ID as a path parameter.

### Endpoint

- **URL:** `company/companies/{{id}}`
- **Method:** `DELETE`

### Input

| **Argument Name**    | **Type** | **Required** | **Description**                                |
| -------------------- | -------- | ------------ | ---------------------------------------------- |
| `path_parameters.id` | number   | Required     | Parameters for the Delete Company By ID action |

### Input Example

`{"path_parameters":{"id":763}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |
| `reason`      | string   | Response reason phrase           |

### Output Example

`{"status_code":204,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Delete Contact By ID

Remove a contact from ConnectWise Manage by specifying the unique contact ID in the path parameters.

### Endpoint

- **URL:** `company/contacts/{{id}}`
- **Method:** `DELETE`

### Input

| **Argument Name**    | **Type** | **Required** | **Description**                                |
| -------------------- | -------- | ------------ | ---------------------------------------------- |
| `path_parameters.id` | number   | Required     | Parameters for the Delete Contact By ID action |

### Input Example

`{"path_parameters":{"id":27}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |
| `reason`      | string   | Response reason phrase           |

### Output Example

`{"status_code":204,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Delete Service Board

Remove a specific service board from ConnectWise Manage by providing its unique ID.

### Endpoint

- **URL:** `service/boards/{{id}}`
- **Method:** `DELETE`

### Input

| **Argument Name**    | **Type** | **Required** | **Description**                                |
| -------------------- | -------- | ------------ | ---------------------------------------------- |
| `path_parameters.id` | number   | Required     | Parameters for the Delete Service Board action |

### Input Example

`{"path_parameters":{"id":764}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |
| `reason`      | string   | Response reason phrase           |

### Output Example

`{"status_code":204,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Delete SLA By ID

Remove a specific Service Level Agreement (SLA) from ConnectWise Manage by providing its unique ID.

### Endpoint

- **URL:** `service/SLAs/{{id}}`
- **Method:** `DELETE`

### Input

| **Argument Name**    | **Type** | **Required** | **Description**                            |
| -------------------- | -------- | ------------ | ------------------------------------------ |
| `path_parameters.id` | number   | Required     | Parameters for the Delete SLA By ID action |

### Input Example

`{"path_parameters":{"id":764}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |
| `reason`      | string   | Response reason phrase           |

### Output Example

`{"status_code":204,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Delete Ticket By ID

Remove a specified ticket from ConnectWise Manage by providing the unique ticket ID in the path parameters.

### Endpoint

- **URL:** `service/tickets/{{id}}`
- **Method:** `DELETE`

### Input

| **Argument Name**    | **Type** | **Required** | **Description**                               |
| -------------------- | -------- | ------------ | --------------------------------------------- |
| `path_parameters.id` | number   | Required     | Parameters for the Delete Ticket By ID action |

### Input Example

`{"path_parameters":{"id":763}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |
| `reason`      | string   | Response reason phrase           |

### Output Example

`{"status_code":204,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get Companies

Retrieve a comprehensive list of companies from ConnectWise Manage, including essential details for each organization.

### Endpoint

- **URL:** `company/companies`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                         |
| ---------------------------------- | -------- | ------------ | --------------------------------------- |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get Companies action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get Companies action |
| `parameters.columns`               | string   | Optional     | Parameters for the Get Companies action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get Companies action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get Companies action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get Companies action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get Companies action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get Companies action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Companies action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","columns":"id,summary,name","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":20,"pageId":1,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |
| `reason`      | string   | Response reason phrase           |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get Company By ID

Retrieve detailed information for a specific company in ConnectWise Manage using the unique company ID as a path parameter.

### Endpoint

- **URL:** `company/companies/{{id}}`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                             |
| ---------------------------------- | -------- | ------------ | ------------------------------------------- |
| `path_parameters.id`               | number   | Required     | Parameters for the Get Company By ID action |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get Company By ID action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get Company By ID action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get Company By ID action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get Company By ID action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get Company By ID action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get Company By ID action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get Company By ID action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Company By ID action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":20,"pageId":1,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"},"path_parameters":{"id":1}}`

### Output

| **Parameter**                   | **Type** | **Description**                              |
| ------------------------------- | -------- | -------------------------------------------- |
| `status_code`                   | number   | HTTP status code of the response             |
| `reason`                        | string   | Response reason phrase                       |
| `id`                            | number   | Unique identifier                            |
| `identifier`                    | string   | Unique identifier                            |
| `name`                          | string   | Name of the resource                         |
| `status`                        | object   | Status value                                 |
| `status.id`                     | number   | Unique identifier                            |
| `status.name`                   | string   | Name of the resource                         |
| `status._info`                  | object   | Status value                                 |
| `status._info.additionalProp1`  | string   | Status value                                 |
| `status._info.additionalProp2`  | string   | Status value                                 |
| `status._info.additionalProp3`  | string   | Status value                                 |
| `addressLine1`                  | string   | Output field: addressLine1                   |
| `addressLine2`                  | string   | Output field: addressLine2                   |
| `city`                          | string   | Output field: city                           |
| `state`                         | string   | Output field: state                          |
| `zip`                           | string   | Output field: zip                            |
| `country`                       | object   | Output field: country                        |
| `country.id`                    | number   | Unique identifier                            |
| `country.identifier`            | string   | Unique identifier                            |
| `country.name`                  | string   | Name of the resource                         |
| `country._info`                 | object   | Output field: country.\_info                 |
| `country._info.additionalProp1` | string   | Output field: country.\_info.additionalProp1 |
| `country._info.additionalProp2` | string   | Output field: country.\_info.additionalProp2 |
| `country._info.additionalProp3` | string   | Output field: country.\_info.additionalProp3 |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get Contact By ID

Retrieve detailed information for a contact in ConnectWise Manage using the unique contact ID.

### Endpoint

- **URL:** `company/contacts/{{id}}`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                             |
| ---------------------------------- | -------- | ------------ | ------------------------------------------- |
| `path_parameters.id`               | number   | Required     | Parameters for the Get Contact By ID action |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get Contact By ID action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get Contact By ID action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get Contact By ID action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get Contact By ID action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get Contact By ID action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get Contact By ID action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get Contact By ID action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Contact By ID action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":20,"pageId":1,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"},"path_parameters":{"id":764}}`

### Output

| **Parameter**                   | **Type** | **Description**                              |
| ------------------------------- | -------- | -------------------------------------------- |
| `status_code`                   | number   | HTTP status code of the response             |
| `id`                            | number   | Unique identifier                            |
| `firstName`                     | string   | Name of the resource                         |
| `lastName`                      | string   | Name of the resource                         |
| `company`                       | object   | Output field: company                        |
| `company.id`                    | number   | Unique identifier                            |
| `company.identifier`            | string   | Unique identifier                            |
| `company.name`                  | string   | Name of the resource                         |
| `company._info`                 | object   | Output field: company.\_info                 |
| `company._info.additionalProp1` | string   | Output field: company.\_info.additionalProp1 |
| `company._info.additionalProp2` | string   | Output field: company.\_info.additionalProp2 |
| `company._info.additionalProp3` | string   | Output field: company.\_info.additionalProp3 |
| `site`                          | object   | Output field: site                           |
| `site.id`                       | number   | Unique identifier                            |
| `site.name`                     | string   | Name of the resource                         |
| `site._info`                    | object   | Output field: site.\_info                    |
| `site._info.additionalProp1`    | string   | Output field: site.\_info.additionalProp1    |
| `site._info.additionalProp2`    | string   | Output field: site.\_info.additionalProp2    |
| `site._info.additionalProp3`    | string   | Output field: site.\_info.additionalProp3    |
| `addressLine1`                  | string   | Output field: addressLine1                   |
| `addressLine2`                  | string   | Output field: addressLine2                   |
| `city`                          | string   | Output field: city                           |
| `state`                         | string   | Output field: state                          |
| `zip`                           | string   | Output field: zip                            |
| `country`                       | object   | Output field: country                        |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get Contacts

Retrieve a comprehensive list of all contacts from ConnectWise Manage, including individuals associated with the service.

### Endpoint

- **URL:** `company/contacts`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                        |
| ---------------------------------- | -------- | ------------ | -------------------------------------- |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get Contacts action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get Contacts action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get Contacts action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get Contacts action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get Contacts action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get Contacts action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get Contacts action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Contacts action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":20,"pageId":1,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |
| `reason`      | string   | Response reason phrase           |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:01:43 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A01E4","x-cw-request-id":"738a4ff5-61a7-4889-b3ba-ddd0db0df5ef","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get Invoice By ID

Fetch a specific invoice from ConnectWise Manage using the provided invoice ID as a path parameter.

### Endpoint

- **URL:** `finance/invoices/{{id}}`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                             |
| ---------------------------------- | -------- | ------------ | ------------------------------------------- |
| `path_parameters.id`               | number   | Required     | Parameters for the Get Invoice By ID action |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get Invoice By ID action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get Invoice By ID action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get Invoice By ID action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get Invoice By ID action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get Invoice By ID action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get Invoice By ID action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get Invoice By ID action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Invoice By ID action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":20,"pageId":1,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"},"path_parameters":{"id":1}}`

### Output

| **Parameter**                         | **Type** | **Description**                                    |
| ------------------------------------- | -------- | -------------------------------------------------- |
| `status_code`                         | number   | HTTP status code of the response                   |
| `id`                                  | number   | Unique identifier                                  |
| `invoiceNumber`                       | string   | Output field: invoiceNumber                        |
| `type`                                | string   | Type of the resource                               |
| `status`                              | object   | Status value                                       |
| `status.id`                           | number   | Unique identifier                                  |
| `status.name`                         | string   | Name of the resource                               |
| `status._info`                        | object   | Status value                                       |
| `status._info.additionalProp1`        | string   | Status value                                       |
| `status._info.additionalProp2`        | string   | Status value                                       |
| `status._info.additionalProp3`        | string   | Status value                                       |
| `company`                             | object   | Output field: company                              |
| `company.id`                          | number   | Unique identifier                                  |
| `company.identifier`                  | string   | Unique identifier                                  |
| `company.name`                        | string   | Name of the resource                               |
| `company._info`                       | object   | Output field: company.\_info                       |
| `company._info.additionalProp1`       | string   | Output field: company.\_info.additionalProp1       |
| `company._info.additionalProp2`       | string   | Output field: company.\_info.additionalProp2       |
| `company._info.additionalProp3`       | string   | Output field: company.\_info.additionalProp3       |
| `billToCompany`                       | object   | Output field: billToCompany                        |
| `billToCompany.id`                    | number   | Unique identifier                                  |
| `billToCompany.identifier`            | string   | Unique identifier                                  |
| `billToCompany.name`                  | string   | Name of the resource                               |
| `billToCompany._info`                 | object   | Output field: billToCompany.\_info                 |
| `billToCompany._info.additionalProp1` | string   | Output field: billToCompany.\_info.additionalProp1 |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:01:43 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A01E4","x-cw-request-id":"738a4ff5-61a7-4889-b3ba-ddd0db0df5ef","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get Invoices

Retrieve all invoices from ConnectWise Manage to provide a comprehensive list of billing documents for review or processing.

### Endpoint

- **URL:** `finance/invoices`
- **Method:** `GET`

### Input

| **Argument Name**                             | **Type** | **Required** | **Description**                        |
| --------------------------------------------- | -------- | ------------ | -------------------------------------- |
| `parameters.parameters.conditions`            | string   | Optional     | Parameters for the Get Invoices action |
| `parameters.parameters.childConditions`       | string   | Optional     | Parameters for the Get Invoices action |
| `parameters.parameters.orderBy`               | string   | Optional     | Parameters for the Get Invoices action |
| `parameters.parameters.fields`                | string   | Optional     | Parameters for the Get Invoices action |
| `parameters.parameters.page`                  | number   | Optional     | Parameters for the Get Invoices action |
| `parameters.parameters.pageId`                | number   | Optional     | Parameters for the Get Invoices action |
| `parameters.parameters.pageSize`              | number   | Optional     | Parameters for the Get Invoices action |
| `parameters.parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Invoices action |

### Input Example

`{"parameters":{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":20,"pageId":1,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"}}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get Service Board By ID

Retrieve detailed information for a specific Service Board in ConnectWise Manage using its unique ID.

### Endpoint

- **URL:** `service/boards/{{id}}`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                                   |
| ---------------------------------- | -------- | ------------ | ------------------------------------------------- |
| `path_parameters.id`               | number   | Required     | Parameters for the Get Service Board By ID action |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get Service Board By ID action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get Service Board By ID action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get Service Board By ID action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get Service Board By ID action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get Service Board By ID action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get Service Board By ID action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get Service Board By ID action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Service Board By ID action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":1,"pageId":20,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"},"path_parameters":{"id":764}}`

### Output

| **Parameter**                           | **Type** | **Description**                                      |
| --------------------------------------- | -------- | ---------------------------------------------------- |
| `status_code`                           | number   | HTTP status code of the response                     |
| `id`                                    | number   | Unique identifier                                    |
| `name`                                  | string   | Name of the resource                                 |
| `location`                              | object   | Output field: location                               |
| `location.id`                           | number   | Unique identifier                                    |
| `location.name`                         | string   | Name of the resource                                 |
| `location._info`                        | object   | Output field: location.\_info                        |
| `location._info.additionalProp1`        | string   | Output field: location.\_info.additionalProp1        |
| `location._info.additionalProp2`        | string   | Output field: location.\_info.additionalProp2        |
| `location._info.additionalProp3`        | string   | Output field: location.\_info.additionalProp3        |
| `department`                            | object   | Output field: department                             |
| `department.id`                         | number   | Unique identifier                                    |
| `department.identifier`                 | string   | Unique identifier                                    |
| `department.name`                       | string   | Name of the resource                                 |
| `department._info`                      | object   | Output field: department.\_info                      |
| `department._info.additionalProp1`      | string   | Output field: department.\_info.additionalProp1      |
| `department._info.additionalProp2`      | string   | Output field: department.\_info.additionalProp2      |
| `department._info.additionalProp3`      | string   | Output field: department.\_info.additionalProp3      |
| `inactiveFlag`                          | boolean  | Output field: inactiveFlag                           |
| `signOffTemplate`                       | object   | Output field: signOffTemplate                        |
| `signOffTemplate.id`                    | number   | Unique identifier                                    |
| `signOffTemplate.name`                  | string   | Name of the resource                                 |
| `signOffTemplate._info`                 | object   | Output field: signOffTemplate.\_info                 |
| `signOffTemplate._info.additionalProp1` | string   | Output field: signOffTemplate.\_info.additionalProp1 |
| `signOffTemplate._info.additionalProp2` | string   | Output field: signOffTemplate.\_info.additionalProp2 |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get Service Boards

Retrieve a list of service boards from ConnectWise Manage to provide an overview of available support resources.

### Endpoint

- **URL:** `service/boards`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                              |
| ---------------------------------- | -------- | ------------ | -------------------------------------------- |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get Service Boards action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get Service Boards action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get Service Boards action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get Service Boards action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get Service Boards action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get Service Boards action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get Service Boards action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Service Boards action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":1,"pageId":20,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get SLA

Retrieve all Service Level Agreements (SLAs) from ConnectWise Manage without requiring any input parameters.

### Endpoint

- **URL:** `service/SLAs`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                   |
| ---------------------------------- | -------- | ------------ | --------------------------------- |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get SLA action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get SLA action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get SLA action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get SLA action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get SLA action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get SLA action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get SLA action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get SLA action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":20,"pageId":1,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get SLA By ID

Retrieve detailed information about a specific Service Level Agreement (SLA) from ConnectWise Manage using its unique ID.

### Endpoint

- **URL:** `service/SLAs/{{id}}`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                         |
| ---------------------------------- | -------- | ------------ | --------------------------------------- |
| `path_parameters.id`               | number   | Required     | Parameters for the Get SLA By ID action |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get SLA By ID action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get SLA By ID action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get SLA By ID action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get SLA By ID action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get SLA By ID action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get SLA By ID action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get SLA By ID action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get SLA By ID action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":1,"pageId":20,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"},"path_parameters":{"id":764}}`

### Output

| **Parameter**                             | **Type** | **Description**                                        |
| ----------------------------------------- | -------- | ------------------------------------------------------ |
| `status_code`                             | number   | HTTP status code of the response                       |
| `id`                                      | number   | Unique identifier                                      |
| `name`                                    | string   | Name of the resource                                   |
| `basedOn`                                 | string   | Output field: basedOn                                  |
| `customCalendar`                          | object   | Output field: customCalendar                           |
| `customCalendar.id`                       | number   | Unique identifier                                      |
| `customCalendar.name`                     | string   | Name of the resource                                   |
| `customCalendar._info`                    | object   | Output field: customCalendar.\_info                    |
| `customCalendar._info.additionalProp1`    | string   | Output field: customCalendar.\_info.additionalProp1    |
| `customCalendar._info.additionalProp2`    | string   | Output field: customCalendar.\_info.additionalProp2    |
| `customCalendar._info.additionalProp3`    | string   | Output field: customCalendar.\_info.additionalProp3    |
| `defaultFlag`                             | boolean  | Output field: defaultFlag                              |
| `applicationOrder`                        | number   | Output field: applicationOrder                         |
| `hiImpactHiUrgency`                       | object   | Output field: hiImpactHiUrgency                        |
| `hiImpactHiUrgency.id`                    | number   | Unique identifier                                      |
| `hiImpactHiUrgency.name`                  | string   | Name of the resource                                   |
| `hiImpactHiUrgency.sort`                  | number   | Output field: hiImpactHiUrgency.sort                   |
| `hiImpactHiUrgency.level`                 | string   | Output field: hiImpactHiUrgency.level                  |
| `hiImpactHiUrgency._info`                 | object   | Output field: hiImpactHiUrgency.\_info                 |
| `hiImpactHiUrgency._info.additionalProp1` | string   | Output field: hiImpactHiUrgency.\_info.additionalProp1 |
| `hiImpactHiUrgency._info.additionalProp2` | string   | Output field: hiImpactHiUrgency.\_info.additionalProp2 |
| `hiImpactHiUrgency._info.additionalProp3` | string   | Output field: hiImpactHiUrgency.\_info.additionalProp3 |
| `hiImpactMedUrgency`                      | object   | Output field: hiImpactMedUrgency                       |
| `hiImpactMedUrgency.id`                   | number   | Unique identifier                                      |
| `hiImpactMedUrgency.name`                 | string   | Name of the resource                                   |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get Ticket By ID

Retrieve detailed information for a specific ticket in ConnectWise Manage using the ticket's unique ID.

### Endpoint

- **URL:** `service/tickets/{{id}}`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                            |
| ---------------------------------- | -------- | ------------ | ------------------------------------------ |
| `path_parameters.id`               | number   | Required     | Parameters for the Get Ticket By ID action |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get Ticket By ID action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get Ticket By ID action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get Ticket By ID action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get Ticket By ID action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get Ticket By ID action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get Ticket By ID action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get Ticket By ID action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Ticket By ID action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":1,"pageId":20,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"},"path_parameters":{"id":1047}}`

### Output

| **Parameter**                | **Type** | **Description**                            |
| ---------------------------- | -------- | ------------------------------------------ |
| `status_code`                | number   | HTTP status code of the response           |
| `id`                         | number   | Unique identifier                          |
| `summary`                    | string   | Output field: summary                      |
| `recordType`                 | string   | Type of the resource                       |
| `board`                      | object   | Output field: board                        |
| `board.id`                   | number   | Unique identifier                          |
| `board.name`                 | string   | Name of the resource                       |
| `board._info`                | object   | Output field: board.\_info                 |
| `board._info.board_href`     | string   | Output field: board.\_info.board\_href     |
| `status`                     | object   | Status value                               |
| `status.id`                  | number   | Unique identifier                          |
| `status.name`                | string   | Name of the resource                       |
| `status.Sort`                | number   | Status value                               |
| `status._info`               | object   | Status value                               |
| `status._info.status_href`   | string   | Status value                               |
| `company`                    | object   | Output field: company                      |
| `company.id`                 | number   | Unique identifier                          |
| `company.identifier`         | string   | Unique identifier                          |
| `company.name`               | string   | Name of the resource                       |
| `company._info`              | object   | Output field: company.\_info               |
| `company._info.company_href` | string   | Output field: company.\_info.company\_href |
| `company._info.mobileGuid`   | string   | Unique identifier                          |
| `site`                       | object   | Output field: site                         |
| `site.id`                    | number   | Unique identifier                          |
| `site.name`                  | string   | Name of the resource                       |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Get Ticket Notes

Retrieve all notes associated with a specific project ticket in ConnectWise Manage using the ticket's parent ID.

### Endpoint

- **URL:** `project/tickets/{{parentId}}/notes`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                              |
| ---------------------------------- | -------- | ------------ | -------------------------------------------- |
| `path_parameters.parentId`         | number   | Required     | The project ticket ID to retrieve notes for. |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get Ticket Notes action   |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get Ticket Notes action   |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Ticket Notes action   |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get Ticket Notes action   |
| `parameters.fields`                | string   | Optional     | Parameters for the Get Ticket Notes action   |
| `parameters.page`                  | number   | Optional     | Parameters for the Get Ticket Notes action   |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get Ticket Notes action   |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get Ticket Notes action   |

### Input Example

`{"parameters":{"conditions":"text like '*password*'","orderBy":"id desc","fields":"id,text,detailDescriptionFlag","page":1,"pageSize":25},"path_parameters":{"parentId":1047}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |

### Output Example

`[]`

## Get Tickets

Retrieve all Service Desk tickets from ConnectWise Manage and provide a comprehensive list of support requests for review or further action.

### Endpoint

- **URL:** `service/tickets`
- **Method:** `GET`

### Input

| **Argument Name**                  | **Type** | **Required** | **Description**                       |
| ---------------------------------- | -------- | ------------ | ------------------------------------- |
| `parameters.conditions`            | string   | Optional     | Parameters for the Get Tickets action |
| `parameters.childConditions`       | string   | Optional     | Parameters for the Get Tickets action |
| `parameters.orderBy`               | string   | Optional     | Parameters for the Get Tickets action |
| `parameters.fields`                | string   | Optional     | Parameters for the Get Tickets action |
| `parameters.page`                  | number   | Optional     | Parameters for the Get Tickets action |
| `parameters.pageId`                | number   | Optional     | Parameters for the Get Tickets action |
| `parameters.pageSize`              | number   | Optional     | Parameters for the Get Tickets action |
| `parameters.customFieldConditions` | string   | Optional     | Parameters for the Get Tickets action |

### Input Example

`{"parameters":{"conditions":"board/name=Integration or summary=xyz or board/id in (3, 2, 4) or lastUpdated > [2016-08-20T18:04:26Z]","childConditions":"communicationItems/value like john@Outlook.com AND communicationItems/communicationType=Email","orderBy":"applicationOrder asc","fields":"id,name,status/id","page":20,"pageId":1,"pageSize":20,"customFieldConditions":"caption='TomNumber' AND value !=null"}}`

### Output

| **Parameter** | **Type** | **Description**                  |
| ------------- | -------- | -------------------------------- |
| `status_code` | number   | HTTP status code of the response |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Update Company By ID

Update the details of a specific company in ConnectWise Manage using its unique ID as a path parameter.

### Endpoint

- **URL:** `company/companies/{{id}}`
- **Method:** `PUT`

### Input

| **Argument Name**               | **Type** | **Required** | **Description**                                |
| ------------------------------- | -------- | ------------ | ---------------------------------------------- |
| `path_parameters.id`            | number   | Required     | Parameters for the Update Company By ID action |
| `id`                            | number   | Optional     | Unique identifier                              |
| `identifier`                    | string   | Optional     | Unique identifier                              |
| `name`                          | string   | Optional     | Name of the resource                           |
| `status`                        | object   | Optional     | Status value                                   |
| `status.id`                     | number   | Optional     | Unique identifier                              |
| `status.name`                   | string   | Optional     | Name of the resource                           |
| `status._info`                  | object   | Optional     | Status value                                   |
| `status._info.additionalProp1`  | string   | Optional     | Status value                                   |
| `status._info.additionalProp2`  | string   | Optional     | Status value                                   |
| `status._info.additionalProp3`  | string   | Optional     | Status value                                   |
| `addressLine1`                  | string   | Optional     | Parameter for Update Company By ID             |
| `addressLine2`                  | string   | Optional     | Parameter for Update Company By ID             |
| `city`                          | string   | Optional     | Parameter for Update Company By ID             |
| `state`                         | string   | Optional     | Parameter for Update Company By ID             |
| `zip`                           | string   | Optional     | Parameter for Update Company By ID             |
| `country`                       | object   | Optional     | Parameter for Update Company By ID             |
| `country.id`                    | number   | Optional     | Unique identifier                              |
| `country.identifier`            | string   | Optional     | Unique identifier                              |
| `country.name`                  | string   | Optional     | Name of the resource                           |
| `country._info`                 | object   | Optional     | Parameter for Update Company By ID             |
| `country._info.additionalProp1` | string   | Optional     | Parameter for Update Company By ID             |
| `country._info.additionalProp2` | string   | Optional     | Parameter for Update Company By ID             |
| `country._info.additionalProp3` | string   | Optional     | Parameter for Update Company By ID             |
| `phoneNumber`                   | string   | Optional     | Parameter for Update Company By ID             |

### Input Example

`{"json_body":{"id":0,"identifier":"string","name":"string","status":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"addressLine1":"string","addressLine2":"string","city":"string","state":"string","zip":"string","country":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"phoneNumber":"string","faxNumber":"string","website":"string","territory":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"market":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"accountNumber":"string","defaultContact":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"dateAcquired":"2023-11-28T16:30:06Z","sicCode":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"parentCompany":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"annualRevenue":0,"numberOfEmployees":0,"yearEstablished":0,"revenueYear":0,"ownershipType":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"timeZoneSetup":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"leadSource":"string","leadFlag":true,"unsubscribeFlag":true,"calendar":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"userDefinedField1":"string","userDefinedField2":"string","userDefinedField3":"string","userDefinedField4":"string","userDefinedField5":"string","userDefinedField6":"string","userDefinedField7":"string","userDefinedField8":"string","userDefinedField9":"string","userDefinedField10":"string","vendorIdentifier":"string","taxIdentifier":"string","taxCode":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billingTerms":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"invoiceTemplate":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"pricingSchedule":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"companyEntityType":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billToCompany":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billingSite":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billingContact":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"invoiceDeliveryMethod":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"invoiceToEmailAddress":"string","invoiceCCEmailAddress":"string","deletedFlag":true,"dateDeleted":"2023-11-28T16:30:06Z","deletedBy":"string","mobileGuid":"3fa85f64-5717-4562-b3fc-2c963f66afa6","facebookUrl":"string","twitterUrl":"string","linkedInUrl":"string","currency":{"id":0,"symbol":"string","currencyCode":"string","decimalSeparator":"string","numberOfDecimals":0,"thousandsSeparator":"string","negativeParenthesesFlag":true,"displaySymbolFlag":true,"currencyIdentifier":"string","displayIdFlag":true,"rightAlign":true,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"territoryManager":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"resellerIdentifier":"string","isVendorFlag":true,"types":[{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}}],"site":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"integratorTags":["string"],"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"},"customFields":[{"id":0,"caption":"string","type":"TextArea","entryMethod":"Date","numberOfDecimals":0,"value":{}}]},"path_parameters":{"id":20}}`

### Output

| **Parameter**                   | **Type** | **Description**                              |
| ------------------------------- | -------- | -------------------------------------------- |
| `status_code`                   | number   | HTTP status code of the response             |
| `reason`                        | string   | Response reason phrase                       |
| `id`                            | number   | Unique identifier                            |
| `identifier`                    | string   | Unique identifier                            |
| `name`                          | string   | Name of the resource                         |
| `status`                        | object   | Status value                                 |
| `status.id`                     | number   | Unique identifier                            |
| `status.name`                   | string   | Name of the resource                         |
| `status._info`                  | object   | Status value                                 |
| `status._info.additionalProp1`  | string   | Status value                                 |
| `status._info.additionalProp2`  | string   | Status value                                 |
| `status._info.additionalProp3`  | string   | Status value                                 |
| `addressLine1`                  | string   | Output field: addressLine1                   |
| `addressLine2`                  | string   | Output field: addressLine2                   |
| `city`                          | string   | Output field: city                           |
| `state`                         | string   | Output field: state                          |
| `zip`                           | string   | Output field: zip                            |
| `country`                       | object   | Output field: country                        |
| `country.id`                    | number   | Unique identifier                            |
| `country.identifier`            | string   | Unique identifier                            |
| `country.name`                  | string   | Name of the resource                         |
| `country._info`                 | object   | Output field: country.\_info                 |
| `country._info.additionalProp1` | string   | Output field: country.\_info.additionalProp1 |
| `country._info.additionalProp2` | string   | Output field: country.\_info.additionalProp2 |
| `country._info.additionalProp3` | string   | Output field: country.\_info.additionalProp3 |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Update Contact By ID

Update an existing contact in ConnectWise Manage by specifying the unique contact ID as a path parameter.

### Endpoint

- **URL:** `company/contacts/{{id}}`
- **Method:** `PUT`

### Input

| **Argument Name**                       | **Type** | **Required** | **Description**                                |
| --------------------------------------- | -------- | ------------ | ---------------------------------------------- |
| `path_parameters.id`                    | number   | Required     | Parameters for the Update Contact By ID action |
| `parameters.firstName`                  | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.lastName`                   | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.company`                    | object   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.company.id`                 | number   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.company.identifier`         | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.company.name`               | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.company._info`              | object   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.company._info.company_href` | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.company._info.mobileGuid`   | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.site`                       | object   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.site.id`                    | number   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.site.name`                  | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.site._info`                 | object   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.site._info.site_href`       | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.site._info.mobileGuid`      | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.inactiveFlag`               | boolean  | Optional     | Parameters for the Update Contact By ID action |
| `parameters.title`                      | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.marriedFlag`                | boolean  | Optional     | Parameters for the Update Contact By ID action |
| `parameters.childrenFlag`               | boolean  | Optional     | Parameters for the Update Contact By ID action |
| `parameters.unsubscribeFlag`            | boolean  | Optional     | Parameters for the Update Contact By ID action |
| `parameters.mobileGuid`                 | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.defaultPhoneType`           | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.defaultPhoneNbr`            | string   | Optional     | Parameters for the Update Contact By ID action |
| `parameters.defaultPhoneExtension`      | string   | Optional     | Parameters for the Update Contact By ID action |

### Input Example

`{"parameters":{"firstName":"Gordon","lastName":"Packard","company":{"id":6,"identifier":"BlueLightCo","name":"Blue Light, Co.","_info":{"company_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//company/companies/6","mobileGuid":"f9ff4363-7b48-4ebb-b6e4-cc69250b7697"}},"site":{"id":5,"name":"Main","_info":{"site_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//company/companies/6/sites/5","mobileGuid":"c15cf504-4a98-47c0-bcf9-749f6d2a676e"}},"inactiveFlag":false,"title":"Packard","marriedFlag":false,"childrenFlag":false,"unsubscribeFlag":false,"mobileGuid":"658f698f-5e7f-4636-9230-a2b4813e11a2","defaultPhoneType":"Direct","defaultPhoneNbr":"8132986178","defaultPhoneExtension":"11","defaultBillingFlag":false,"defaultFlag":true,"companyLocation":{"id":38,"name":"Corporate","_info":{"location_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//system/locations/38"}},"communicationItems":[{"id":34,"type":{"id":2,"name":"Direct","_info":{"type_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//company/communicationTypes/2"}},"value":"8132986100","extension":"11","defaultFlag":true,"communicationType":"Phone"},{"id":35,"type":{"id":1,"name":"Email","_info":{"type_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//company/communicationTypes/1"}},"value":"gordon.packard@bluelight.com","extension":"","defaultFlag":true,"domain":"@bluelight.com","communicationType":"Email"}],"types":[],"ignoreDuplicates":false,"_info":{"lastUpdated":"2005-03-21T15:43:44Z","updatedBy":"Import1","communications_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//company/contacts/15/communications","notes_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//company/contacts/15/notes","tracks_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//company/contacts/15/tracks","portalSecurity_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//company/contacts/15/portalSecurity","activities_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//sales/activities?conditions=contact/id=15","documents_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//system/documents?recordType=Contact&recordId=15","configurations_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//company/configurations?conditions=contact/id=15","tickets_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//service/tickets?conditions=contact/id=15","opportunities_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//sales/opportunities?conditions=contact/id=15","projects_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//project/projects?conditions=contact/id=15","image_href":"https://api-staging.connectwisedev.com/v4_6_release/apis/3.0//company/contacts/15/image?lastModified=2005-03-21T15:43:44Z"}},"path_parameters":{"id":15}}`

### Output

| **Parameter**                   | **Type** | **Description**                              |
| ------------------------------- | -------- | -------------------------------------------- |
| `status_code`                   | number   | HTTP status code of the response             |
| `id`                            | number   | Unique identifier                            |
| `firstName`                     | string   | Name of the resource                         |
| `lastName`                      | string   | Name of the resource                         |
| `company`                       | object   | Output field: company                        |
| `company.id`                    | number   | Unique identifier                            |
| `company.identifier`            | string   | Unique identifier                            |
| `company.name`                  | string   | Name of the resource                         |
| `company._info`                 | object   | Output field: company.\_info                 |
| `company._info.additionalProp1` | string   | Output field: company.\_info.additionalProp1 |
| `company._info.additionalProp2` | string   | Output field: company.\_info.additionalProp2 |
| `company._info.additionalProp3` | string   | Output field: company.\_info.additionalProp3 |
| `site`                          | object   | Output field: site                           |
| `site.id`                       | number   | Unique identifier                            |
| `site.name`                     | string   | Name of the resource                         |
| `site._info`                    | object   | Output field: site.\_info                    |
| `site._info.additionalProp1`    | string   | Output field: site.\_info.additionalProp1    |
| `site._info.additionalProp2`    | string   | Output field: site.\_info.additionalProp2    |
| `site._info.additionalProp3`    | string   | Output field: site.\_info.additionalProp3    |
| `addressLine1`                  | string   | Output field: addressLine1                   |
| `addressLine2`                  | string   | Output field: addressLine2                   |
| `city`                          | string   | Output field: city                           |
| `state`                         | string   | Output field: state                          |
| `zip`                           | string   | Output field: zip                            |
| `country`                       | object   | Output field: country                        |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:01:43 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A01E4","x-cw-request-id":"738a4ff5-61a7-4889-b3ba-ddd0db0df5ef","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Update Invoice

Update an existing invoice in ConnectWise Manage by specifying the invoice ID as a path parameter.

### Endpoint

- **URL:** `finance/invoices/{{id}}`
- **Method:** `PUT`

### Input

| **Argument Name**                                | **Type** | **Required** | **Description**                          |
| ------------------------------------------------ | -------- | ------------ | ---------------------------------------- |
| `path_parameters.id`                             | number   | Required     | Parameters for the Update Invoice action |
| `parameters.id`                                  | number   | Optional     | Parameters for the Update Invoice action |
| `parameters.invoiceNumber`                       | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.type`                                | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.status`                              | object   | Optional     | Parameters for the Update Invoice action |
| `parameters.status.id`                           | number   | Optional     | Parameters for the Update Invoice action |
| `parameters.status.name`                         | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.status._info`                        | object   | Optional     | Parameters for the Update Invoice action |
| `parameters.status._info.additionalProp1`        | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.status._info.additionalProp2`        | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.status._info.additionalProp3`        | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.company`                             | object   | Optional     | Parameters for the Update Invoice action |
| `parameters.company.id`                          | number   | Optional     | Parameters for the Update Invoice action |
| `parameters.company.identifier`                  | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.company.name`                        | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.company._info`                       | object   | Optional     | Parameters for the Update Invoice action |
| `parameters.company._info.additionalProp1`       | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.company._info.additionalProp2`       | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.company._info.additionalProp3`       | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.billToCompany`                       | object   | Optional     | Parameters for the Update Invoice action |
| `parameters.billToCompany.id`                    | number   | Optional     | Parameters for the Update Invoice action |
| `parameters.billToCompany.identifier`            | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.billToCompany.name`                  | string   | Optional     | Parameters for the Update Invoice action |
| `parameters.billToCompany._info`                 | object   | Optional     | Parameters for the Update Invoice action |
| `parameters.billToCompany._info.additionalProp1` | string   | Optional     | Parameters for the Update Invoice action |

### Input Example

`{"parameters":{"id":7,"invoiceNumber":"string","type":"Agreement","status":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"company":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billToCompany":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"shipToCompany":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"accountNumber":"string","applyToType":"All","applyToId":0,"attention":"string","shipToAttention":"string","billingSite":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billingSiteAddressLine1":"string","billingSiteAddressLine2":"string","billingSiteCity":"string","billingSiteState":"string","billingSiteZip":"string","billingSiteCountry":"string","shippingSite":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"shippingSiteAddressLine1":"string","shippingSiteAddressLine2":"string","shippingSiteCity":"string","shippingSiteState":"string","shippingSiteZip":"string","shippingSiteCountry":"string","billingTerms":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"reference":"string","customerPO":"string","templateSetupId":0,"invoiceTemplate":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"emailTemplateId":0,"addToBatchEmailList":true,"date":"2023-11-28T09:30:59Z","restrictDownpaymentFlag":true,"locationId":0,"departmentId":0,"territoryId":0,"topComment":"string","bottomComment":"string","taxableFlag":true,"taxCode":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"internalNotes":"string","downpaymentPreviouslyTaxedFlag":true,"serviceTotal":0,"overrideDownPaymentAmountFlag":true,"currency":{"id":0,"symbol":"string","currencyCode":"string","decimalSeparator":"string","numberOfDecimals":0,"thousandsSeparator":"string","negativeParenthesesFlag":true,"displaySymbolFlag":true,"currencyIdentifier":"string","displayIdFlag":true,"rightAlign":true,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"dueDate":"2023-11-28T09:30:59Z","expenseTotal":0,"productTotal":0,"previousProgressApplied":0,"serviceAdjustmentAmount":0,"agreementAmount":0,"downpaymentApplied":0,"subtotal":0,"total":0,"remainingDownpayment":0,"salesTax":0,"adjustmentReason":"string","adjustedBy":"string","payments":0,"credits":0,"balance":0,"specialInvoiceFlag":true,"billingSetupReference":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"ticket":{"id":0,"summary":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"project":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"phase":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"salesOrder":{"id":0,"identifier":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"agreement":{"id":0,"name":"string","type":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"},"customFields":[{"id":0,"caption":"string","type":"TextArea","entryMethod":"Date","numberOfDecimals":0,"value":{}}]},"path_parameters":{"id":7}}`

### Output

| **Parameter**                         | **Type** | **Description**                                    |
| ------------------------------------- | -------- | -------------------------------------------------- |
| `status_code`                         | number   | HTTP status code of the response                   |
| `id`                                  | number   | Unique identifier                                  |
| `invoiceNumber`                       | string   | Output field: invoiceNumber                        |
| `type`                                | string   | Type of the resource                               |
| `status`                              | object   | Status value                                       |
| `status.id`                           | number   | Unique identifier                                  |
| `status.name`                         | string   | Name of the resource                               |
| `status._info`                        | object   | Status value                                       |
| `status._info.additionalProp1`        | string   | Status value                                       |
| `status._info.additionalProp2`        | string   | Status value                                       |
| `status._info.additionalProp3`        | string   | Status value                                       |
| `company`                             | object   | Output field: company                              |
| `company.id`                          | number   | Unique identifier                                  |
| `company.identifier`                  | string   | Unique identifier                                  |
| `company.name`                        | string   | Name of the resource                               |
| `company._info`                       | object   | Output field: company.\_info                       |
| `company._info.additionalProp1`       | string   | Output field: company.\_info.additionalProp1       |
| `company._info.additionalProp2`       | string   | Output field: company.\_info.additionalProp2       |
| `company._info.additionalProp3`       | string   | Output field: company.\_info.additionalProp3       |
| `billToCompany`                       | object   | Output field: billToCompany                        |
| `billToCompany.id`                    | number   | Unique identifier                                  |
| `billToCompany.identifier`            | string   | Unique identifier                                  |
| `billToCompany.name`                  | string   | Name of the resource                               |
| `billToCompany._info`                 | object   | Output field: billToCompany.\_info                 |
| `billToCompany._info.additionalProp1` | string   | Output field: billToCompany.\_info.additionalProp1 |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:01:43 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A01E4","x-cw-request-id":"738a4ff5-61a7-4889-b3ba-ddd0db0df5ef","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Update Service Board

Update a specific service board in ConnectWise Manage by providing the required board ID.

### Endpoint

- **URL:** `service/boards/{{id}}`
- **Method:** `PUT`

### Input

| **Argument Name**                                  | **Type** | **Required** | **Description**                                |
| -------------------------------------------------- | -------- | ------------ | ---------------------------------------------- |
| `path_parameters.id`                               | number   | Required     | Parameters for the Update Service Board action |
| `parameters.id`                                    | number   | Optional     | Parameters for the Update Service Board action |
| `parameters.name`                                  | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.location`                              | object   | Optional     | Parameters for the Update Service Board action |
| `parameters.location.id`                           | number   | Optional     | Parameters for the Update Service Board action |
| `parameters.location.name`                         | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.location._info`                        | object   | Optional     | Parameters for the Update Service Board action |
| `parameters.location._info.additionalProp1`        | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.location._info.additionalProp2`        | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.location._info.additionalProp3`        | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.department`                            | object   | Optional     | Parameters for the Update Service Board action |
| `parameters.department.id`                         | number   | Optional     | Parameters for the Update Service Board action |
| `parameters.department.identifier`                 | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.department.name`                       | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.department._info`                      | object   | Optional     | Parameters for the Update Service Board action |
| `parameters.department._info.additionalProp1`      | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.department._info.additionalProp2`      | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.department._info.additionalProp3`      | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.inactiveFlag`                          | boolean  | Optional     | Parameters for the Update Service Board action |
| `parameters.signOffTemplate`                       | object   | Optional     | Parameters for the Update Service Board action |
| `parameters.signOffTemplate.id`                    | number   | Optional     | Parameters for the Update Service Board action |
| `parameters.signOffTemplate.name`                  | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.signOffTemplate._info`                 | object   | Optional     | Parameters for the Update Service Board action |
| `parameters.signOffTemplate._info.additionalProp1` | string   | Optional     | Parameters for the Update Service Board action |
| `parameters.signOffTemplate._info.additionalProp2` | string   | Optional     | Parameters for the Update Service Board action |

### Input Example

`{"parameters":{"id":0,"name":"string","location":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"department":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"inactiveFlag":true,"signOffTemplate":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"sendToContactFlag":true,"contactTemplate":{"id":0,"identifier":"string","name":"string","type":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"sendToResourceFlag":true,"resourceTemplate":{"id":0,"identifier":"string","name":"string","type":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"projectFlag":true,"showDependenciesFlag":true,"showEstimatesFlag":true,"boardIcon":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billTicketsAfterClosedFlag":true,"billTicketSeparatelyFlag":true,"billUnapprovedTimeExpenseFlag":true,"overrideBillingSetupFlag":true,"dispatchMember":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"serviceManagerMember":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"dutyManagerMember":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"oncallMember":{"id":0,"identifier":"string","name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"workRole":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"workType":{"id":0,"name":"string","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"billTime":"Billable","billExpense":"Billable","billProduct":"Billable","autoCloseStatus":{"id":0,"name":"string","sort":0,"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"autoAssignNewTicketsFlag":true,"autoAssignNewECTicketsFlag":true,"autoAssignNewPortalTicketsFlag":true,"discussionsLockedFlag":true,"timeEntryLockedFlag":true,"notifyEmailFrom":"string","notifyEmailFromName":"string","closedLoopDiscussionsFlag":true,"closedLoopResolutionFlag":true,"closedLoopInternalAnalysisFlag":true,"timeEntryDiscussionFlag":true,"timeEntryResolutionFlag":true,"timeEntryInternalAnalysisFlag":true,"problemSort":"Ascending","resolutionSort":"Ascending","internalAnalysisSort":"Ascending","emailConnectorAllowReopenClosedFlag":true,"emailConnectorReopenStatus":{"id":0,"name":"string","sort":0,"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"emailConnectorReopenResourcesFlag":true,"emailConnectorNewTicketNoMatchFlag":true,"emailConnectorNeverReopenByDaysFlag":true,"emailConnectorReopenDaysLimit":0,"emailConnectorNeverReopenByDaysClosedFlag":true,"emailConnectorReopenDaysClosedLimit":0,"useMemberDisplayNameFlag":true,"sendToCCFlag":true,"autoAssignTicketOwnerFlag":true,"autoAssignLimitFlag":true,"autoAssignLimitAmount":0,"closedLoopAllFlag":true,"percentageCalculation":"ActualHours","allSort":"Ascending","markFirstNoteIssueFlag":true,"restrictBoardByDefaultFlag":true,"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"path_parameters":{"id":1}}`

### Output

| **Parameter**                           | **Type** | **Description**                                      |
| --------------------------------------- | -------- | ---------------------------------------------------- |
| `status_code`                           | number   | HTTP status code of the response                     |
| `id`                                    | number   | Unique identifier                                    |
| `name`                                  | string   | Name of the resource                                 |
| `location`                              | object   | Output field: location                               |
| `location.id`                           | number   | Unique identifier                                    |
| `location.name`                         | string   | Name of the resource                                 |
| `location._info`                        | object   | Output field: location.\_info                        |
| `location._info.additionalProp1`        | string   | Output field: location.\_info.additionalProp1        |
| `location._info.additionalProp2`        | string   | Output field: location.\_info.additionalProp2        |
| `location._info.additionalProp3`        | string   | Output field: location.\_info.additionalProp3        |
| `department`                            | object   | Output field: department                             |
| `department.id`                         | number   | Unique identifier                                    |
| `department.identifier`                 | string   | Unique identifier                                    |
| `department.name`                       | string   | Name of the resource                                 |
| `department._info`                      | object   | Output field: department.\_info                      |
| `department._info.additionalProp1`      | string   | Output field: department.\_info.additionalProp1      |
| `department._info.additionalProp2`      | string   | Output field: department.\_info.additionalProp2      |
| `department._info.additionalProp3`      | string   | Output field: department.\_info.additionalProp3      |
| `inactiveFlag`                          | boolean  | Output field: inactiveFlag                           |
| `signOffTemplate`                       | object   | Output field: signOffTemplate                        |
| `signOffTemplate.id`                    | number   | Unique identifier                                    |
| `signOffTemplate.name`                  | string   | Name of the resource                                 |
| `signOffTemplate._info`                 | object   | Output field: signOffTemplate.\_info                 |
| `signOffTemplate._info.additionalProp1` | string   | Output field: signOffTemplate.\_info.additionalProp1 |
| `signOffTemplate._info.additionalProp2` | string   | Output field: signOffTemplate.\_info.additionalProp2 |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Update SLA By ID

Update a specific Service Level Agreement in ConnectWise Manage using JSON Patch operations and the provided SLA ID.

### Endpoint

- **URL:** `service/SLAs/{{id}}`
- **Method:** `PATCH`

### Input

| **Argument Name**    | **Type** | **Required** | **Description**                            |
| -------------------- | -------- | ------------ | ------------------------------------------ |
| `path_parameters.id` | number   | Required     | Parameters for the Update SLA By ID action |

### Input Example

`{"json_body":[{"op":"replace","path":"name","value":"Updated SLA Name"},{"op":"replace","path":"basedOn","value":"AllHours"},{"op":"replace","path":"respondHours","value":2}],"path_parameters":{"id":1}}`

### Output

| **Parameter**                             | **Type** | **Description**                                        |
| ----------------------------------------- | -------- | ------------------------------------------------------ |
| `status_code`                             | number   | HTTP status code of the response                       |
| `id`                                      | number   | Unique identifier                                      |
| `name`                                    | string   | Name of the resource                                   |
| `basedOn`                                 | string   | Output field: basedOn                                  |
| `customCalendar`                          | object   | Output field: customCalendar                           |
| `customCalendar.id`                       | number   | Unique identifier                                      |
| `customCalendar.name`                     | string   | Name of the resource                                   |
| `customCalendar._info`                    | object   | Output field: customCalendar.\_info                    |
| `customCalendar._info.additionalProp1`    | string   | Output field: customCalendar.\_info.additionalProp1    |
| `customCalendar._info.additionalProp2`    | string   | Output field: customCalendar.\_info.additionalProp2    |
| `customCalendar._info.additionalProp3`    | string   | Output field: customCalendar.\_info.additionalProp3    |
| `defaultFlag`                             | boolean  | Output field: defaultFlag                              |
| `applicationOrder`                        | number   | Output field: applicationOrder                         |
| `hiImpactHiUrgency`                       | object   | Output field: hiImpactHiUrgency                        |
| `hiImpactHiUrgency.id`                    | number   | Unique identifier                                      |
| `hiImpactHiUrgency.name`                  | string   | Name of the resource                                   |
| `hiImpactHiUrgency.sort`                  | number   | Output field: hiImpactHiUrgency.sort                   |
| `hiImpactHiUrgency.level`                 | string   | Output field: hiImpactHiUrgency.level                  |
| `hiImpactHiUrgency._info`                 | object   | Output field: hiImpactHiUrgency.\_info                 |
| `hiImpactHiUrgency._info.additionalProp1` | string   | Output field: hiImpactHiUrgency.\_info.additionalProp1 |
| `hiImpactHiUrgency._info.additionalProp2` | string   | Output field: hiImpactHiUrgency.\_info.additionalProp2 |
| `hiImpactHiUrgency._info.additionalProp3` | string   | Output field: hiImpactHiUrgency.\_info.additionalProp3 |
| `hiImpactMedUrgency`                      | object   | Output field: hiImpactMedUrgency                       |
| `hiImpactMedUrgency.id`                   | number   | Unique identifier                                      |
| `hiImpactMedUrgency.name`                 | string   | Name of the resource                                   |

### Output Example

`{"status_code":200,"response_headers":{"Content-Type":"application/json; charset=utf-8","Transfer-Encoding":"chunked","Connection":"keep-alive","Date":"Mon, 04 Dec 2023 10:03:39 GMT","Cache-Control":"no-cache","Pragma":"no-cache","Expires":"-1","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-server-name":"IP-0A0A0134","x-cw-request-id":"3d48a108-bdfe-4ca7-8372-3719b0e4c80c","x-frame-options":"SAMEORIGIN","Link":"<https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/c...`

## Update Ticket By ID

Update a specific ticket in ConnectWise Manage using JSON Patch operations by providing the ticket ID as a path parameter.

### Endpoint

- **URL:** `service/tickets/{{id}}`
- **Method:** `PATCH`

### Input

| **Argument Name**    | **Type** | **Required** | **Description**                               |
| -------------------- | -------- | ------------ | --------------------------------------------- |
| `path_parameters.id` | number   | Required     | Parameters for the Update Ticket By ID action |

### Input Example

`{"json_body":[{"op":"replace","path":"summary"},{"op":"replace","path":"company"},{"op":"replace","path":"customFields"}]}`

### Output

| **Parameter**                    | **Type** | **Description**                               |
| -------------------------------- | -------- | --------------------------------------------- |
| `status_code`                    | number   | HTTP status code of the response              |
| `id`                             | number   | Unique identifier                             |
| `summary`                        | string   | Output field: summary                         |
| `recordType`                     | string   | Type of the resource                          |
| `board`                          | object   | Output field: board                           |
| `board.id`                       | number   | Unique identifier                             |
| `board.name`                     | string   | Name of the resource                          |
| `board._info`                    | object   | Output field: board.\_info                    |
| `board._info.additionalProp1`    | string   | Output field: board.\_info.additionalProp1    |
| `board._info.additionalProp2`    | string   | Output field: board.\_info.additionalProp2    |
| `board._info.additionalProp3`    | string   | Output field: board.\_info.additionalProp3    |
| `status`                         | object   | Status value                                  |
| `status.id`                      | number   | Unique identifier                             |
| `status.name`                    | string   | Name of the resource                          |
| `status.sort`                    | number   | Status value                                  |
| `status._info`                   | object   | Status value                                  |
| `status._info.additionalProp1`   | string   | Status value                                  |
| `status._info.additionalProp2`   | string   | Status value                                  |
| `status._info.additionalProp3`   | string   | Status value                                  |
| `workRole`                       | object   | Output field: workRole                        |
| `workRole.id`                    | number   | Unique identifier                             |
| `workRole.name`                  | string   | Name of the resource                          |
| `workRole._info`                 | object   | Output field: workRole.\_info                 |
| `workRole._info.additionalProp1` | string   | Output field: workRole.\_info.additionalProp1 |
| `workRole._info.additionalProp2` | string   | Output field: workRole.\_info.additionalProp2 |

### Output Example

`{"id":123,"summary":"string","recordType":"string","board":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"status":{"id":123,"name":"Example Name","sort":123,"_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"workRole":{"id":123,"name":"Example Name","_info":{"additionalProp1":"string","additionalProp2":"string","additionalProp3":"string"}},"workType":{"id":123,"name":"Example N...`

# Response Headers

| **Header**                | **Description**                                            | **Example**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| ------------------------- | ---------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| api-current-version       | HTTP response header: api-current-version                  | 2022.2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| Cache-Control             | Directives for caching mechanisms                          | no-cache                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Connection                | HTTP response header: Connection                           | keep-alive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| Content-Encoding          | HTTP response header: Content-Encoding                     | gzip                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| Content-Security-Policy   | HTTP response header: Content-Security-Policy              | frame-ancestors 'self' blob: \*.myconnectwise.net \*.connectwisedev.com \*.itboost.com; default-src 'self' 'unsafe-inline' 'unsafe-eval' blob: \*.walkme.com \*.connectwise \*.connectwise.com az416426.vo.msecnd.net dc.services.visualstudio.com/v2/track \*.connectwisedev.com \*.myconnectwise.net cwview\.com \*.cwview\.com \*.wise-pay.com \*.wise-sync.com;style-src 'self' 'unsafe-inline' fonts.googleapis.com files.connectwise.com \*.itsupport247.net \*.myconnectwise.net; font-src 'self' 'unsafe-inline' 'unsafe-eval' data: \*.walkme.com \*.connectwise.com \*.googleapis.com; img-src \* data: snapshot:; frame-src \* data: mailto:; connect-src 'self' \*.walkme.com \*.connectwise.com \*.connectwisedev.com \*.myconnectwise.net *.itsupport247.net cwview\.com .cwview\.com dc.services.visualstudio.com/v2/track cheetah quotewerks\:// wss\://*.amazonaws.com; script-src 'self' 'unsafe-inline' 'unsafe-eval' \*.connectwise.com \*.connectwisedev.com \*.myconnectwise.net cwview\.com \*.cwview\.com \*.walkme.com \*.cwnet.io \*.itsupport247.net |
| Content-Type              | The media type of the resource                             | application/json; charset=utf-8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| Date                      | The date and time at which the message was originated      | Mon, 04 Dec 2023 10:03:39 GMT                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| Expires                   | The date/time after which the response is considered stale | -1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| Link                      | HTTP response header: Link                                 | [https://api-staging.connectwisedev.com/v4\_6\_release/apis/3.0/company/contacts/?pageSize=25\&page=2](https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/company/contacts/?pageSize=25\&page=2); rel="next", [https://api-staging.connectwisedev.com/v4\_6\_release/apis/3.0/company/contacts/?pageSize=25\&page=5](https://api-staging.connectwisedev.com/v4_6_release/apis/3.0/company/contacts/?pageSize=25\&page=5); rel="last"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Pragma                    | HTTP response header: Pragma                               | no-cache                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Referrer-Policy           | HTTP response header: Referrer-Policy                      | strict-origin-when-cross-origin                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| Strict-Transport-Security | HTTP response header: Strict-Transport-Security            | max-age=31536000; includeSubDomains                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| Transfer-Encoding         | HTTP response header: Transfer-Encoding                    | chunked                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Vary                      | HTTP response header: Vary                                 | Accept-Encoding                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| Via                       | HTTP response header: Via                                  | 1.1 e2f0e515fccd91a9016d3b4c96302db6.cloudfront.net (CloudFront)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| X-Amz-Cf-Id               | HTTP response header: X-Amz-Cf-Id                          | LOoAm5NEy6CQTTJaMXiXyRCBGtp-QlTUQwl-823-dOliyHnuoL9Igw==                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| X-Amz-Cf-Pop              | HTTP response header: X-Amz-Cf-Pop                         | CCU50-C1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| X-AspNet-Version          | HTTP response header: X-AspNet-Version                     | 4.0.30319                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| X-Cache                   | HTTP response header: X-Cache                              | Miss from cloudfront                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| X-Content-Type-Options    | HTTP response header: X-Content-Type-Options               | nosniff                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| x-cw-request-id           | HTTP response header: x-cw-request-id                      | 3d48a108-bdfe-4ca7-8372-3719b0e4c80c                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| x-frame-options           | HTTP response header: x-frame-options                      | SAMEORIGIN                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| x-server-name             | HTTP response header: x-server-name                        | IP-0A0A01E4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| X-Xss-Protection          | HTTP response header: X-Xss-Protection                     | 1; mode=block                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |