ConnectWise Manage
128 min
the connectwise manage connector enables seamless integration with swimlane turbine, allowing users to automate and orchestrate various business management tasks connectwise manage is a comprehensive business management platform that streamlines operations, automates processes, and provides a centralized system for handling various business functions this connector enables swimlane turbine users to seamlessly integrate with connectwise manage, allowing for the creation, update, and deletion of companies, contacts, service boards, slas, and tickets directly within the swimlane platform by leveraging this integration, users can enhance their security automation workflows, improve response times, and maintain data consistency across platforms without the need for manual intervention prerequisites to effectively utilize the connectwise manage connector with swimlane turbine, ensure you have the following custom authentication configured with these parameters api version the version number of the connectwise manage api you are using client id your unique identifier provided by connectwise manage for third party integrations company identifier the identifier for your specific instance within connectwise manage host the base url of your connectwise manage server private key a private key used for secure interactions with the connectwise manage api public key a public key that corresponds to the private key for authentication purposes client id to obtain a client id, follow these steps follow this https //developer connectwise com/clientid sign in using the credentials provided by connectwise when you registered your account scroll to the bottom of the page and click create new integration set all parameters give the integration a name and a short description set the integration to private select technical contact email and populate with your email address set the product to manage and click submit remember to copy your client id and store it in a safe place private and public key note you must have administrator access to connectwise manage to obtain the public and private keys to obtain a private and public key log in to connectwise manage and navigate to system, security roles you are creating a new security role that you'll use to obtain the rest api credentials on security roles, click + (the plus icon) at the top of the screen enter a name for your new security role and then click save on security modules, expand companies, service desk , and system in all three sections, replicate the permission parameters precisely, as shown in the tables below expand the permissions from none , which is the default, to all the following tables show the rows that require editing companies add level edit level delete level inquire level company maintenance all all none all configuration display passwords none none none all configurations all all none all contacts all all none all service desk add level edit level delete level inquire level service tickets none none none all system add level edit level delete level inquire level api reports all all none all member maintenance none none none all after editing the permissions for each section, click save and close navigate to the system, members, api members tab, then click + new member on details , complete the following fields in each section profile section member id enter the username of the member (swimlane) the maximum number of characters allowed is 15 time zone select a time zone for the internal company to set up time zones, refer to connectwise's documentation https //auth connectwise com/account/login?returnurl=%2fconnect%2fauthorize%2fcallback%3fclient id%3dconnectwise university%26response type%3did token%2520token%26scope%3dopenid%2520profile%2520email%2520roles%2520api users%2520api sts admin%26redirect uri%3dhttps%253a%252f%252funiversity connectwise com%252funiversity%252fauthentication%252fconnectwisessocallback aspx%26nonce%3dc26dd4c58a7537d511dafd5e434e6b072f51167bd81a63b3731f750a38247028%26response mode%3dform post member name enter the member's first and last name system section role id the security role id controls the level of access to the connectwise manage application by limiting access to functionality select the new security role that you created location select the default location for the company any new record created by the member will default to the location set here level select the level of access that the member will have in the application the member will be able to search for companies at the specified level and the ones below it the restriction here applies to tickets for companies outside the location, as well as members business unit select the member's business unit name this field corresponds to the level field above after selecting a level, select a specific name associated with the structure level to setup name, please refer to connectwise's documentation https //docs connectwise com/connectwise documentation/090/023/040 default territory select the member's default territory in the top menu bar, click save on the api keys tab click (+) enter a description of the key and then click save once saved, the public and private keys will be generated remember to copy both your public and private key, and store them in a safe place company identifier the company identifier serves as a unique identifier and record id capabilities this connector allows you to retrieve, edit, manage, and delete company records contact records service boards service license agreements service desk tickets retrieve, edit, and manage invoice records limitations this connector only works with api version 2020 2 or newer additionally, this connector lacks tasks to create or delete an invoice known errors if you enter the wrong company identifier you will receive the following message user not authenticated if you enter the wrong public/private key you will receive the following message incorrect public/private key if you enter the wrong client id you will receive the following message incorrect or disabled client id for tasks update a company, update a contact, update a invoice, update an sla, update a service board, and update a ticket if only an id is provided, and no field to update is given, the task will fail and you will receive the following message not found for url configurations asset authenticates connectwise manage configuration parameters parameter description type required api version connectwise api version, it can befound in the dashboard after the base url string required client id client id, used for authentication string required company identifier company identifier, used for authentication string required url server host address string required private key private key, used for authentication string required public key public key, used for authentication string required verbose errors turn on to get more detailed errors (generally used for debugging) boolean optional verify ssl verify ssl certificate boolean optional http proxy a proxy to route requests through string optional actions create company creates a new company record in connectwise manage without requiring additional input parameters endpoint url company/companies method post input argument name type required description id number optional unique identifier identifier string optional unique identifier name string optional name of the resource status object optional status value status id number optional unique identifier status name string optional name of the resource status info object optional status value status info additionalprop1 string optional status value status info additionalprop2 string optional status value status info additionalprop3 string optional status value addressline1 string optional parameter for create company addressline2 string optional parameter for create company city string optional parameter for create company state string optional parameter for create company zip string optional parameter for create company country object optional parameter for create company country id number optional unique identifier country identifier string optional unique identifier country name string optional name of the resource country info object optional parameter for create company country info additionalprop1 string optional parameter for create company country info additionalprop2 string optional parameter for create company country info additionalprop3 string optional parameter for create company phonenumber string optional parameter for create company faxnumber string optional parameter for create company input example {"id" 123,"identifier" "string","name" "example name","status" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"addressline1" "string","addressline2" "string","city" "string","state" "string","zip" "string","country" {"id" 123,"identifier" "string","name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"phonenumber" "string","faxnumber" "string","website" "string","territory" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"market" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"accountnumber" "string","defaultcontact" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"dateacquired" "string","siccode" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"parentcompany" {"id" 123,"identifier" "string","name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"annualrevenue" 123,"numberofemployees" 123,"yearestablished" 123,"revenueyear" 123,"ownershiptype" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"timezonesetup" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"leadsource" "string","leadflag"\ true,"unsubscribeflag"\ true,"calendar" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"userdefinedfield1" "string","userdefinedfield2" "string","userdefinedfield3" "string","userdefinedfield4" "string","userdefinedfield5" "string","userdefinedfield6" "string","userdefinedfield7" "string","userdefinedfield8" "string","userdefinedfield9" "string","userdefinedfield10" "string","vendoridentifier" "string","taxidentifier" "string","taxcode" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billingterms" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"invoicetemplate" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"pricingschedule" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"companyentitytype" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billtocompany" {"id" 123,"identifier" "string","name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billingsite" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billingcontact" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}}} output parameter type description status code number http status code of the response reason string response reason phrase id number unique identifier identifier string unique identifier name string name of the resource status object status value status id number unique identifier status name string name of the resource status info object status value status info additionalprop1 string status value status info additionalprop2 string status value status info additionalprop3 string status value addressline1 string output field addressline1 addressline2 string output field addressline2 city string output field city state string output field state zip string output field zip country object output field country country id number unique identifier country identifier string unique identifier country name string name of the resource country info object output field country info country info additionalprop1 string output field country info additionalprop1 country info additionalprop2 string output field country info additionalprop2 country info additionalprop3 string output field country info additionalprop3 output example {"id" 123,"identifier" "string","name" "example name","status" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"addressline1" "string","addressline2" "string","city" "string","state" "string","zip" "string","country" {"id" 123,"identifier" "string","name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"phonenumber" "string","faxnumber" "string","website" "string create contact generates a new contact record within connectwise manage, enabling the addition of user details to the system endpoint url company/contacts method post input argument name type required description id number optional unique identifier firstname string optional name of the resource lastname string optional name of the resource company object optional parameter for create contact company id number optional unique identifier company identifier string optional unique identifier company name string optional name of the resource company info object optional parameter for create contact company info additionalprop1 string optional parameter for create contact company info additionalprop2 string optional parameter for create contact company info additionalprop3 string optional parameter for create contact site object optional parameter for create contact site id number optional unique identifier site name string optional name of the resource site info object optional parameter for create contact site info additionalprop1 string optional parameter for create contact site info additionalprop2 string optional parameter for create contact site info additionalprop3 string optional parameter for create contact addressline1 string optional parameter for create contact addressline2 string optional parameter for create contact city string optional parameter for create contact state string optional parameter for create contact zip string optional parameter for create contact country object optional parameter for create contact country id number optional unique identifier input example {"json body" {"id" 0,"firstname" "string","lastname" "string","company" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"site" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"addressline1" "string","addressline2" "string","city" "string","state" "string","zip" "string","country" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"relationship" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"relationshipoverride" "string","department" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"inactiveflag"\ true,"defaultmergecontactid" 0,"securityidentifier" "string","managercontact" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"assistantcontact" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"title" "string","school" "string","nickname" "string","marriedflag"\ true,"childrenflag"\ true,"children" "string","significantother" "string","portalpassword" "string","portalsecuritylevel" 0,"disableportalloginflag"\ true,"unsubscribeflag"\ true,"gender" "female","birthday" "string","anniversary" "string","presence" "noagent","mobileguid" "3fa85f64 5717 4562 b3fc 2c963f66afa6","facebookurl" "string","twitterurl" "string","linkedinurl" "string","defaultphonetype" "string","defaultphonenbr" "string","defaultphoneextension" "string","defaultbillingflag"\ true,"defaultflag"\ true,"userdefinedfield1" "string","userdefinedfield2" "string","userdefinedfield3" "string","userdefinedfield4" "string","userdefinedfield5" "string","userdefinedfield6" "string","userdefinedfield7" "string","userdefinedfield8" "string","userdefinedfield9" "string","userdefinedfield10" "string","companylocation" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"communicationitems" \[{"id" 0,"type" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"value" "string","extension" "string","defaultflag"\ true,"domain" "string","communicationtype" "email"}],"types" \[{"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}}],"integratortags" \["string"],"customfields" \[{"id" 0,"caption" "string","type" "textarea","entrymethod" "date","numberofdecimals" 0,"value" {}}],"photo" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"ignoreduplicates"\ true," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"},"typeids" \[0]}} output parameter type description status code number http status code of the response reason string response reason phrase id number unique identifier firstname string name of the resource lastname string name of the resource company object output field company company id number unique identifier company identifier string unique identifier company name string name of the resource company info object output field company info company info additionalprop1 string output field company info additionalprop1 company info additionalprop2 string output field company info additionalprop2 company info additionalprop3 string output field company info additionalprop3 site object output field site site id number unique identifier site name string name of the resource site info object output field site info site info additionalprop1 string output field site info additionalprop1 site info additionalprop2 string output field site info additionalprop2 site info additionalprop3 string output field site info additionalprop3 addressline1 string output field addressline1 addressline2 string output field addressline2 city string output field city state string output field state zip string output field zip output example {"status code" 201,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c create service board creates a new service board in connectwise manage, enabling the organization of service tickets and requests endpoint url service/boards method post input argument name type required description id number optional unique identifier name string optional name of the resource location object optional parameter for create service board location id number optional unique identifier location name string optional name of the resource location info object optional parameter for create service board location info additionalprop1 string optional parameter for create service board location info additionalprop2 string optional parameter for create service board location info additionalprop3 string optional parameter for create service board department object optional parameter for create service board department id number optional unique identifier department identifier string optional unique identifier department name string optional name of the resource department info object optional parameter for create service board department info additionalprop1 string optional parameter for create service board department info additionalprop2 string optional parameter for create service board department info additionalprop3 string optional parameter for create service board inactiveflag boolean optional parameter for create service board signofftemplate object optional parameter for create service board signofftemplate id number optional unique identifier signofftemplate name string optional name of the resource signofftemplate info object optional parameter for create service board signofftemplate info additionalprop1 string optional parameter for create service board signofftemplate info additionalprop2 string optional parameter for create service board signofftemplate info additionalprop3 string optional parameter for create service board input example {"json body" {"id" 0,"name" "string","location" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"department" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"inactiveflag"\ true,"signofftemplate" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"sendtocontactflag"\ true,"contacttemplate" {"id" 0,"identifier" "string","name" "string","type" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"sendtoresourceflag"\ true,"resourcetemplate" {"id" 0,"identifier" "string","name" "string","type" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"projectflag"\ true,"showdependenciesflag"\ true,"showestimatesflag"\ true,"boardicon" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billticketsafterclosedflag"\ true,"billticketseparatelyflag"\ true,"billunapprovedtimeexpenseflag"\ true,"overridebillingsetupflag"\ true,"dispatchmember" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"servicemanagermember" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"dutymanagermember" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"oncallmember" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"workrole" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"worktype" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billtime" "billable","billexpense" "billable","billproduct" "billable","autoclosestatus" {"id" 0,"name" "string","sort" 0," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"autoassignnewticketsflag"\ true,"autoassignnewecticketsflag"\ true,"autoassignnewportalticketsflag"\ true,"discussionslockedflag"\ true,"timeentrylockedflag"\ true,"notifyemailfrom" "string","notifyemailfromname" "string","closedloopdiscussionsflag"\ true,"closedloopresolutionflag"\ true,"closedloopinternalanalysisflag"\ true,"timeentrydiscussionflag"\ true,"timeentryresolutionflag"\ true,"timeentryinternalanalysisflag"\ true,"problemsort" "ascending","resolutionsort" "ascending","internalanalysissort" "ascending","emailconnectorallowreopenclosedflag"\ true,"emailconnectorreopenstatus" {"id" 0,"name" "string","sort" 0," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"emailconnectorreopenresourcesflag"\ true,"emailconnectornewticketnomatchflag"\ true,"emailconnectorneverreopenbydaysflag"\ true,"emailconnectorreopendayslimit" 0,"emailconnectorneverreopenbydaysclosedflag"\ true,"emailconnectorreopendaysclosedlimit" 0,"usememberdisplaynameflag"\ true,"sendtoccflag"\ true,"autoassignticketownerflag"\ true,"autoassignlimitflag"\ true,"autoassignlimitamount" 0,"closedloopallflag"\ true,"percentagecalculation" "actualhours","allsort" "ascending","markfirstnoteissueflag"\ true,"restrictboardbydefaultflag"\ true," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}}} output parameter type description status code number http status code of the response id number unique identifier name string name of the resource location object output field location location id number unique identifier location name string name of the resource location info object output field location info location info additionalprop1 string output field location info additionalprop1 location info additionalprop2 string output field location info additionalprop2 location info additionalprop3 string output field location info additionalprop3 department object output field department department id number unique identifier department identifier string unique identifier department name string name of the resource department info object output field department info department info additionalprop1 string output field department info additionalprop1 department info additionalprop2 string output field department info additionalprop2 department info additionalprop3 string output field department info additionalprop3 inactiveflag boolean output field inactiveflag signofftemplate object output field signofftemplate signofftemplate id number unique identifier signofftemplate name string name of the resource signofftemplate info object output field signofftemplate info signofftemplate info additionalprop1 string output field signofftemplate info additionalprop1 signofftemplate info additionalprop2 string output field signofftemplate info additionalprop2 output example {"status code" 201,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c create sla creates a new service level agreement (sla) within connectwise manage endpoint url service/slas method post input argument name type required description parameters id number optional parameters for the create sla action parameters name string optional parameters for the create sla action parameters basedon string optional parameters for the create sla action parameters customcalendar object optional parameters for the create sla action parameters customcalendar id number optional parameters for the create sla action parameters customcalendar name string optional parameters for the create sla action parameters customcalendar info object optional parameters for the create sla action parameters customcalendar info additionalprop1 string optional parameters for the create sla action parameters customcalendar info additionalprop2 string optional parameters for the create sla action parameters customcalendar info additionalprop3 string optional parameters for the create sla action parameters defaultflag boolean optional parameters for the create sla action parameters applicationorder number optional parameters for the create sla action parameters hiimpacthiurgency object optional parameters for the create sla action parameters hiimpacthiurgency id number optional parameters for the create sla action parameters hiimpacthiurgency name string optional parameters for the create sla action parameters hiimpacthiurgency sort number optional parameters for the create sla action parameters hiimpacthiurgency level string optional parameters for the create sla action parameters hiimpacthiurgency info object optional parameters for the create sla action parameters hiimpacthiurgency info additionalprop1 string optional parameters for the create sla action parameters hiimpacthiurgency info additionalprop2 string optional parameters for the create sla action parameters hiimpacthiurgency info additionalprop3 string optional parameters for the create sla action parameters hiimpactmedurgency object optional parameters for the create sla action parameters hiimpactmedurgency id number optional parameters for the create sla action parameters hiimpactmedurgency name string optional parameters for the create sla action parameters hiimpactmedurgency sort number optional parameters for the create sla action input example {"parameters" {"id" 0,"name" "string","basedon" "allhours","customcalendar" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"defaultflag"\ true,"applicationorder" 0,"hiimpacthiurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"hiimpactmedurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"hiimpactlowurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"medimpacthiurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"medimpactmedurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"medimpactlowurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"lowimpacthiurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"lowimpactmedurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"lowimpactlowurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"respondhours" 0,"respondpercent" 0,"planwithin" 0,"planwithinpercent" 0,"resolutionhours" 0,"resolutionpercent" 0," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}}} output parameter type description status code number http status code of the response id number unique identifier name string name of the resource basedon string output field basedon customcalendar object output field customcalendar customcalendar id number unique identifier customcalendar name string name of the resource customcalendar info object output field customcalendar info customcalendar info additionalprop1 string output field customcalendar info additionalprop1 customcalendar info additionalprop2 string output field customcalendar info additionalprop2 customcalendar info additionalprop3 string output field customcalendar info additionalprop3 defaultflag boolean output field defaultflag applicationorder number output field applicationorder hiimpacthiurgency object output field hiimpacthiurgency hiimpacthiurgency id number unique identifier hiimpacthiurgency name string name of the resource hiimpacthiurgency sort number output field hiimpacthiurgency sort hiimpacthiurgency level string output field hiimpacthiurgency level hiimpacthiurgency info object output field hiimpacthiurgency info hiimpacthiurgency info additionalprop1 string output field hiimpacthiurgency info additionalprop1 hiimpacthiurgency info additionalprop2 string output field hiimpacthiurgency info additionalprop2 hiimpacthiurgency info additionalprop3 string output field hiimpacthiurgency info additionalprop3 hiimpactmedurgency object output field hiimpactmedurgency hiimpactmedurgency id number unique identifier hiimpactmedurgency name string name of the resource output example {"status code" 201,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c create ticket create a service desk ticket in connectwise manage with essential details like summary and company endpoint url service/tickets method post input argument name type required description id number optional unique identifier summary string optional parameter for create ticket recordtype string optional type of the resource board object optional parameter for create ticket board id number optional unique identifier board name string optional name of the resource board info object optional parameter for create ticket board info additionalprop1 string optional parameter for create ticket board info additionalprop2 string optional parameter for create ticket board info additionalprop3 string optional parameter for create ticket status object optional status value status id number optional unique identifier status name string optional name of the resource status sort number optional status value status info object optional status value status info additionalprop1 string optional status value status info additionalprop2 string optional status value status info additionalprop3 string optional status value workrole object optional parameter for create ticket workrole id number optional unique identifier workrole name string optional name of the resource workrole info object optional parameter for create ticket workrole info additionalprop1 string optional parameter for create ticket workrole info additionalprop2 string optional parameter for create ticket workrole info additionalprop3 string optional parameter for create ticket input example {"id" 123,"summary" "string","recordtype" "string","board" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"status" {"id" 123,"name" "example name","sort" 123," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"workrole" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"worktype" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"company" {"id" 123,"identifier" "string","name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"site" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"sitename" "example name","addressline1" "string","addressline2" "string","city" "string","stateidentifier" "string","zip" "string","country" {"id" 123,"identifier" "string","name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"contact" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"contactname" "example name","contactphonenumber" "string","contactphoneextension" "string","contactemailaddress" "string","type" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"subtype" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"item" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"team" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"owner" {"id" 123,"identifier" "string","name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"priority" {"id" 123,"name" "example name","sort" 123,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"servicelocation" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"source" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"requireddate" "string","budgethours" 123,"opportunity" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"agreement" {"id" 123,"name" "example name","type" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"severity" "string","impact" "string","externalxref" "string","ponumber" "string","knowledgebasecategoryid" 123,"knowledgebasesubcategoryid" 123,"allowallclientsportalview"\ true,"customerupdatedflag"\ true,"automaticemailcontactflag"\ true,"automaticemailresourceflag"\ true,"automaticemailccflag"\ true,"automaticemailcc" "string","initialdescription" "string","initialinternalanalysis" "string","initialresolution" "string","initialdescriptionfrom" "string","contactemaillookup" "string"} output parameter type description status code number http status code of the response id number unique identifier summary string output field summary recordtype string type of the resource board object output field board board id number unique identifier board name string name of the resource board info object output field board info board info additionalprop1 string output field board info additionalprop1 board info additionalprop2 string output field board info additionalprop2 board info additionalprop3 string output field board info additionalprop3 status object status value status id number unique identifier status name string name of the resource status sort number status value status info object status value status info additionalprop1 string status value status info additionalprop2 string status value status info additionalprop3 string status value workrole object output field workrole workrole id number unique identifier workrole name string name of the resource workrole info object output field workrole info workrole info additionalprop1 string output field workrole info additionalprop1 workrole info additionalprop2 string output field workrole info additionalprop2 output example {"status code" 201,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c delete company by id removes a specified company from connectwise manage using the unique identifier provided endpoint url company/companies/{{id}} method delete input argument name type required description path parameters id number required parameters for the delete company by id action input example {"path parameters" {"id" 763}} output parameter type description status code number http status code of the response reason string response reason phrase output example {"status code" 204,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c delete contact by id removes a specified contact from connectwise manage using the unique identifier provided endpoint url company/contacts/{{id}} method delete input argument name type required description path parameters id number required parameters for the delete contact by id action input example {"path parameters" {"id" 27}} output parameter type description status code number http status code of the response reason string response reason phrase output example {"status code" 204,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c delete service board removes a specified service board from connectwise manage using the unique identifier provided endpoint url service/boards/{{id}} method delete input argument name type required description path parameters id number required parameters for the delete service board action input example {"path parameters" {"id" 764}} output parameter type description status code number http status code of the response reason string response reason phrase output example {"status code" 204,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c delete sla by id removes a specified service level agreement (sla) from connectwise manage using the unique identifier endpoint url service/slas/{{id}} method delete input argument name type required description path parameters id number required parameters for the delete sla by id action input example {"path parameters" {"id" 764}} output parameter type description status code number http status code of the response reason string response reason phrase output example {"status code" 204,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c delete ticket by id removes a specified ticket from connectwise manage using the unique ticket id provided in the path parameters endpoint url service/tickets/{{id}} method delete input argument name type required description path parameters id number required parameters for the delete ticket by id action input example {"path parameters" {"id" 763}} output parameter type description status code number http status code of the response reason string response reason phrase output example {"status code" 204,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get companies fetches a comprehensive list of companies from connectwise manage, providing essential information for each entity endpoint url company/companies method get input argument name type required description parameters conditions string optional parameters for the get companies action parameters childconditions string optional parameters for the get companies action parameters columns string optional parameters for the get companies action parameters orderby string optional parameters for the get companies action parameters fields string optional parameters for the get companies action parameters page number optional parameters for the get companies action parameters pageid number optional parameters for the get companies action parameters pagesize number optional parameters for the get companies action parameters customfieldconditions string optional parameters for the get companies action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","columns" "id,summary,name","orderby" "applicationorder asc","fields" "id,name,status/id","page" 20,"pageid" 1,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"}} output parameter type description status code number http status code of the response reason string response reason phrase output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get company by id retrieve detailed information for a specific company in connectwise manage using the unique company id endpoint url company/companies/{{id}} method get input argument name type required description path parameters id number required parameters for the get company by id action parameters conditions string optional parameters for the get company by id action parameters childconditions string optional parameters for the get company by id action parameters orderby string optional parameters for the get company by id action parameters fields string optional parameters for the get company by id action parameters page number optional parameters for the get company by id action parameters pageid number optional parameters for the get company by id action parameters pagesize number optional parameters for the get company by id action parameters customfieldconditions string optional parameters for the get company by id action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 20,"pageid" 1,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"},"path parameters" {"id" 1}} output parameter type description status code number http status code of the response reason string response reason phrase id number unique identifier identifier string unique identifier name string name of the resource status object status value status id number unique identifier status name string name of the resource status info object status value status info additionalprop1 string status value status info additionalprop2 string status value status info additionalprop3 string status value addressline1 string output field addressline1 addressline2 string output field addressline2 city string output field city state string output field state zip string output field zip country object output field country country id number unique identifier country identifier string unique identifier country name string name of the resource country info object output field country info country info additionalprop1 string output field country info additionalprop1 country info additionalprop2 string output field country info additionalprop2 country info additionalprop3 string output field country info additionalprop3 output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get contact by id retrieves detailed information for a contact in connectwise manage using the unique identifier (id) endpoint url company/contacts/{{id}} method get input argument name type required description path parameters id number required parameters for the get contact by id action parameters conditions string optional parameters for the get contact by id action parameters childconditions string optional parameters for the get contact by id action parameters orderby string optional parameters for the get contact by id action parameters fields string optional parameters for the get contact by id action parameters page number optional parameters for the get contact by id action parameters pageid number optional parameters for the get contact by id action parameters pagesize number optional parameters for the get contact by id action parameters customfieldconditions string optional parameters for the get contact by id action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 20,"pageid" 1,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"},"path parameters" {"id" 764}} output parameter type description status code number http status code of the response id number unique identifier firstname string name of the resource lastname string name of the resource company object output field company company id number unique identifier company identifier string unique identifier company name string name of the resource company info object output field company info company info additionalprop1 string output field company info additionalprop1 company info additionalprop2 string output field company info additionalprop2 company info additionalprop3 string output field company info additionalprop3 site object output field site site id number unique identifier site name string name of the resource site info object output field site info site info additionalprop1 string output field site info additionalprop1 site info additionalprop2 string output field site info additionalprop2 site info additionalprop3 string output field site info additionalprop3 addressline1 string output field addressline1 addressline2 string output field addressline2 city string output field city state string output field state zip string output field zip country object output field country output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get contacts retrieves all contacts from connectwise manage, providing a comprehensive list of individuals associated with the service endpoint url company/contacts method get input argument name type required description parameters conditions string optional parameters for the get contacts action parameters childconditions string optional parameters for the get contacts action parameters orderby string optional parameters for the get contacts action parameters fields string optional parameters for the get contacts action parameters page number optional parameters for the get contacts action parameters pageid number optional parameters for the get contacts action parameters pagesize number optional parameters for the get contacts action parameters customfieldconditions string optional parameters for the get contacts action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 20,"pageid" 1,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"}} output parameter type description status code number http status code of the response reason string response reason phrase output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 01 43 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a01e4","x cw request id" "738a4ff5 61a7 4889 b3ba ddd0db0df5ef","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get invoice by id retrieves a specific invoice from connectwise manage using the unique identifier (id) endpoint url finance/invoices/{{id}} method get input argument name type required description path parameters id number required parameters for the get invoice by id action parameters conditions string optional parameters for the get invoice by id action parameters childconditions string optional parameters for the get invoice by id action parameters orderby string optional parameters for the get invoice by id action parameters fields string optional parameters for the get invoice by id action parameters page number optional parameters for the get invoice by id action parameters pageid number optional parameters for the get invoice by id action parameters pagesize number optional parameters for the get invoice by id action parameters customfieldconditions string optional parameters for the get invoice by id action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 20,"pageid" 1,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"},"path parameters" {"id" 1}} output parameter type description status code number http status code of the response id number unique identifier invoicenumber string output field invoicenumber type string type of the resource status object status value status id number unique identifier status name string name of the resource status info object status value status info additionalprop1 string status value status info additionalprop2 string status value status info additionalprop3 string status value company object output field company company id number unique identifier company identifier string unique identifier company name string name of the resource company info object output field company info company info additionalprop1 string output field company info additionalprop1 company info additionalprop2 string output field company info additionalprop2 company info additionalprop3 string output field company info additionalprop3 billtocompany object output field billtocompany billtocompany id number unique identifier billtocompany identifier string unique identifier billtocompany name string name of the resource billtocompany info object output field billtocompany info billtocompany info additionalprop1 string output field billtocompany info additionalprop1 output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 01 43 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a01e4","x cw request id" "738a4ff5 61a7 4889 b3ba ddd0db0df5ef","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get invoices retrieves all invoices from connectwise manage, providing a comprehensive list of billing documents endpoint url finance/invoices method get input argument name type required description parameters parameters conditions string optional parameters for the get invoices action parameters parameters childconditions string optional parameters for the get invoices action parameters parameters orderby string optional parameters for the get invoices action parameters parameters fields string optional parameters for the get invoices action parameters parameters page number optional parameters for the get invoices action parameters parameters pageid number optional parameters for the get invoices action parameters parameters pagesize number optional parameters for the get invoices action parameters parameters customfieldconditions string optional parameters for the get invoices action input example {"parameters" {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 20,"pageid" 1,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"}}} output parameter type description status code number http status code of the response output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get service board by id retrieve details of a specific service board from connectwise manage using the provided unique identifier endpoint url service/boards/{{id}} method get input argument name type required description path parameters id number required parameters for the get service board by id action parameters conditions string optional parameters for the get service board by id action parameters childconditions string optional parameters for the get service board by id action parameters orderby string optional parameters for the get service board by id action parameters fields string optional parameters for the get service board by id action parameters page number optional parameters for the get service board by id action parameters pageid number optional parameters for the get service board by id action parameters pagesize number optional parameters for the get service board by id action parameters customfieldconditions string optional parameters for the get service board by id action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 1,"pageid" 20,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"},"path parameters" {"id" 764}} output parameter type description status code number http status code of the response id number unique identifier name string name of the resource location object output field location location id number unique identifier location name string name of the resource location info object output field location info location info additionalprop1 string output field location info additionalprop1 location info additionalprop2 string output field location info additionalprop2 location info additionalprop3 string output field location info additionalprop3 department object output field department department id number unique identifier department identifier string unique identifier department name string name of the resource department info object output field department info department info additionalprop1 string output field department info additionalprop1 department info additionalprop2 string output field department info additionalprop2 department info additionalprop3 string output field department info additionalprop3 inactiveflag boolean output field inactiveflag signofftemplate object output field signofftemplate signofftemplate id number unique identifier signofftemplate name string name of the resource signofftemplate info object output field signofftemplate info signofftemplate info additionalprop1 string output field signofftemplate info additionalprop1 signofftemplate info additionalprop2 string output field signofftemplate info additionalprop2 output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get service boards retrieves a list of service boards from connectwise manage, providing an overview of available support resources endpoint url service/boards method get input argument name type required description parameters conditions string optional parameters for the get service boards action parameters childconditions string optional parameters for the get service boards action parameters orderby string optional parameters for the get service boards action parameters fields string optional parameters for the get service boards action parameters page number optional parameters for the get service boards action parameters pageid number optional parameters for the get service boards action parameters pagesize number optional parameters for the get service boards action parameters customfieldconditions string optional parameters for the get service boards action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 1,"pageid" 20,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"}} output parameter type description status code number http status code of the response output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get sla retrieves all service level agreements (slas) from connectwise manage without requiring additional parameters endpoint url service/slas method get input argument name type required description parameters conditions string optional parameters for the get sla action parameters childconditions string optional parameters for the get sla action parameters orderby string optional parameters for the get sla action parameters fields string optional parameters for the get sla action parameters page number optional parameters for the get sla action parameters pageid number optional parameters for the get sla action parameters pagesize number optional parameters for the get sla action parameters customfieldconditions string optional parameters for the get sla action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 20,"pageid" 1,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"}} output parameter type description status code number http status code of the response output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get sla by id retrieves the details of a service level agreement (sla) using its unique identifier from connectwise manage endpoint url service/slas/{{id}} method get input argument name type required description path parameters id number required parameters for the get sla by id action parameters conditions string optional parameters for the get sla by id action parameters childconditions string optional parameters for the get sla by id action parameters orderby string optional parameters for the get sla by id action parameters fields string optional parameters for the get sla by id action parameters page number optional parameters for the get sla by id action parameters pageid number optional parameters for the get sla by id action parameters pagesize number optional parameters for the get sla by id action parameters customfieldconditions string optional parameters for the get sla by id action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 1,"pageid" 20,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"},"path parameters" {"id" 764}} output parameter type description status code number http status code of the response id number unique identifier name string name of the resource basedon string output field basedon customcalendar object output field customcalendar customcalendar id number unique identifier customcalendar name string name of the resource customcalendar info object output field customcalendar info customcalendar info additionalprop1 string output field customcalendar info additionalprop1 customcalendar info additionalprop2 string output field customcalendar info additionalprop2 customcalendar info additionalprop3 string output field customcalendar info additionalprop3 defaultflag boolean output field defaultflag applicationorder number output field applicationorder hiimpacthiurgency object output field hiimpacthiurgency hiimpacthiurgency id number unique identifier hiimpacthiurgency name string name of the resource hiimpacthiurgency sort number output field hiimpacthiurgency sort hiimpacthiurgency level string output field hiimpacthiurgency level hiimpacthiurgency info object output field hiimpacthiurgency info hiimpacthiurgency info additionalprop1 string output field hiimpacthiurgency info additionalprop1 hiimpacthiurgency info additionalprop2 string output field hiimpacthiurgency info additionalprop2 hiimpacthiurgency info additionalprop3 string output field hiimpacthiurgency info additionalprop3 hiimpactmedurgency object output field hiimpactmedurgency hiimpactmedurgency id number unique identifier hiimpactmedurgency name string name of the resource output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get ticket by id retrieve detailed information for a specific ticket in connectwise manage using the ticket's unique id endpoint url service/tickets/{{id}} method get input argument name type required description path parameters id number required parameters for the get ticket by id action parameters conditions string optional parameters for the get ticket by id action parameters childconditions string optional parameters for the get ticket by id action parameters orderby string optional parameters for the get ticket by id action parameters fields string optional parameters for the get ticket by id action parameters page number optional parameters for the get ticket by id action parameters pageid number optional parameters for the get ticket by id action parameters pagesize number optional parameters for the get ticket by id action parameters customfieldconditions string optional parameters for the get ticket by id action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 1,"pageid" 20,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"},"path parameters" {"id" 1047}} output parameter type description status code number http status code of the response id number unique identifier summary string output field summary recordtype string type of the resource board object output field board board id number unique identifier board name string name of the resource board info object output field board info board info board href string output field board info board href status object status value status id number unique identifier status name string name of the resource status sort number status value status info object status value status info status href string status value company object output field company company id number unique identifier company identifier string unique identifier company name string name of the resource company info object output field company info company info company href string output field company info company href company info mobileguid string unique identifier site object output field site site id number unique identifier site name string name of the resource output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c get tickets retrieves all service desk tickets from connectwise manage, providing a comprehensive list of support requests endpoint url service/tickets method get input argument name type required description parameters conditions string optional parameters for the get tickets action parameters childconditions string optional parameters for the get tickets action parameters orderby string optional parameters for the get tickets action parameters fields string optional parameters for the get tickets action parameters page number optional parameters for the get tickets action parameters pageid number optional parameters for the get tickets action parameters pagesize number optional parameters for the get tickets action parameters customfieldconditions string optional parameters for the get tickets action input example {"parameters" {"conditions" "board/name=integration or summary=xyz or board/id in (3, 2, 4) or lastupdated > \[2016 08 20t18 04 26z]","childconditions" "communicationitems/value like john\@outlook com and communicationitems/communicationtype=email","orderby" "applicationorder asc","fields" "id,name,status/id","page" 20,"pageid" 1,"pagesize" 20,"customfieldconditions" "caption='tomnumber' and value !=null"}} output parameter type description status code number http status code of the response output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c update company by id updates a specific company's details in connectwise manage using the unique identifier (id) endpoint url company/companies/{{id}} method put input argument name type required description path parameters id number required parameters for the update company by id action id number optional unique identifier identifier string optional unique identifier name string optional name of the resource status object optional status value status id number optional unique identifier status name string optional name of the resource status info object optional status value status info additionalprop1 string optional status value status info additionalprop2 string optional status value status info additionalprop3 string optional status value addressline1 string optional parameter for update company by id addressline2 string optional parameter for update company by id city string optional parameter for update company by id state string optional parameter for update company by id zip string optional parameter for update company by id country object optional parameter for update company by id country id number optional unique identifier country identifier string optional unique identifier country name string optional name of the resource country info object optional parameter for update company by id country info additionalprop1 string optional parameter for update company by id country info additionalprop2 string optional parameter for update company by id country info additionalprop3 string optional parameter for update company by id phonenumber string optional parameter for update company by id input example {"json body" {"id" 0,"identifier" "string","name" "string","status" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"addressline1" "string","addressline2" "string","city" "string","state" "string","zip" "string","country" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"phonenumber" "string","faxnumber" "string","website" "string","territory" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"market" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"accountnumber" "string","defaultcontact" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"dateacquired" "2023 11 28t16 30 06z","siccode" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"parentcompany" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"annualrevenue" 0,"numberofemployees" 0,"yearestablished" 0,"revenueyear" 0,"ownershiptype" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"timezonesetup" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"leadsource" "string","leadflag"\ true,"unsubscribeflag"\ true,"calendar" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"userdefinedfield1" "string","userdefinedfield2" "string","userdefinedfield3" "string","userdefinedfield4" "string","userdefinedfield5" "string","userdefinedfield6" "string","userdefinedfield7" "string","userdefinedfield8" "string","userdefinedfield9" "string","userdefinedfield10" "string","vendoridentifier" "string","taxidentifier" "string","taxcode" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billingterms" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"invoicetemplate" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"pricingschedule" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"companyentitytype" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billtocompany" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billingsite" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billingcontact" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"invoicedeliverymethod" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"invoicetoemailaddress" "string","invoiceccemailaddress" "string","deletedflag"\ true,"datedeleted" "2023 11 28t16 30 06z","deletedby" "string","mobileguid" "3fa85f64 5717 4562 b3fc 2c963f66afa6","facebookurl" "string","twitterurl" "string","linkedinurl" "string","currency" {"id" 0,"symbol" "string","currencycode" "string","decimalseparator" "string","numberofdecimals" 0,"thousandsseparator" "string","negativeparenthesesflag"\ true,"displaysymbolflag"\ true,"currencyidentifier" "string","displayidflag"\ true,"rightalign"\ true,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"territorymanager" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"reselleridentifier" "string","isvendorflag"\ true,"types" \[{"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}}],"site" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"integratortags" \["string"]," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"},"customfields" \[{"id" 0,"caption" "string","type" "textarea","entrymethod" "date","numberofdecimals" 0,"value" {}}]},"path parameters" {"id" 20}} output parameter type description status code number http status code of the response reason string response reason phrase id number unique identifier identifier string unique identifier name string name of the resource status object status value status id number unique identifier status name string name of the resource status info object status value status info additionalprop1 string status value status info additionalprop2 string status value status info additionalprop3 string status value addressline1 string output field addressline1 addressline2 string output field addressline2 city string output field city state string output field state zip string output field zip country object output field country country id number unique identifier country identifier string unique identifier country name string name of the resource country info object output field country info country info additionalprop1 string output field country info additionalprop1 country info additionalprop2 string output field country info additionalprop2 country info additionalprop3 string output field country info additionalprop3 output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c update contact by id updates an existing contact in connectwise manage using the unique identifier (id) endpoint url company/contacts/{{id}} method put input argument name type required description path parameters id number required parameters for the update contact by id action parameters firstname string optional parameters for the update contact by id action parameters lastname string optional parameters for the update contact by id action parameters company object optional parameters for the update contact by id action parameters company id number optional parameters for the update contact by id action parameters company identifier string optional parameters for the update contact by id action parameters company name string optional parameters for the update contact by id action parameters company info object optional parameters for the update contact by id action parameters company info company href string optional parameters for the update contact by id action parameters company info mobileguid string optional parameters for the update contact by id action parameters site object optional parameters for the update contact by id action parameters site id number optional parameters for the update contact by id action parameters site name string optional parameters for the update contact by id action parameters site info object optional parameters for the update contact by id action parameters site info site href string optional parameters for the update contact by id action parameters site info mobileguid string optional parameters for the update contact by id action parameters inactiveflag boolean optional parameters for the update contact by id action parameters title string optional parameters for the update contact by id action parameters marriedflag boolean optional parameters for the update contact by id action parameters childrenflag boolean optional parameters for the update contact by id action parameters unsubscribeflag boolean optional parameters for the update contact by id action parameters mobileguid string optional parameters for the update contact by id action parameters defaultphonetype string optional parameters for the update contact by id action parameters defaultphonenbr string optional parameters for the update contact by id action parameters defaultphoneextension string optional parameters for the update contact by id action input example {"parameters" {"firstname" "gordon","lastname" "packard","company" {"id" 6,"identifier" "bluelightco","name" "blue light, co "," info" {"company href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//company/companies/6","mobileguid" "f9ff4363 7b48 4ebb b6e4 cc69250b7697"}},"site" {"id" 5,"name" "main"," info" {"site href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//company/companies/6/sites/5","mobileguid" "c15cf504 4a98 47c0 bcf9 749f6d2a676e"}},"inactiveflag"\ false,"title" "packard","marriedflag"\ false,"childrenflag"\ false,"unsubscribeflag"\ false,"mobileguid" "658f698f 5e7f 4636 9230 a2b4813e11a2","defaultphonetype" "direct","defaultphonenbr" "8132986178","defaultphoneextension" "11","defaultbillingflag"\ false,"defaultflag"\ true,"companylocation" {"id" 38,"name" "corporate"," info" {"location href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//system/locations/38"}},"communicationitems" \[{"id" 34,"type" {"id" 2,"name" "direct"," info" {"type href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//company/communicationtypes/2"}},"value" "8132986100","extension" "11","defaultflag"\ true,"communicationtype" "phone"},{"id" 35,"type" {"id" 1,"name" "email"," info" {"type href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//company/communicationtypes/1"}},"value" "gordon packard\@bluelight com","extension" "","defaultflag"\ true,"domain" "@bluelight com","communicationtype" "email"}],"types" \[],"ignoreduplicates"\ false," info" {"lastupdated" "2005 03 21t15 43 44z","updatedby" "import1","communications href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//company/contacts/15/communications","notes href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//company/contacts/15/notes","tracks href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//company/contacts/15/tracks","portalsecurity href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//company/contacts/15/portalsecurity","activities href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//sales/activities?conditions=contact/id=15","documents href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//system/documents?recordtype=contact\&recordid=15","configurations href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//company/configurations?conditions=contact/id=15","tickets href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//service/tickets?conditions=contact/id=15","opportunities href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//sales/opportunities?conditions=contact/id=15","projects href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//project/projects?conditions=contact/id=15","image href" "https //api staging connectwisedev com/v4 6 release/apis/3 0//company/contacts/15/image?lastmodified=2005 03 21t15 43 44z"}},"path parameters" {"id" 15}} output parameter type description status code number http status code of the response id number unique identifier firstname string name of the resource lastname string name of the resource company object output field company company id number unique identifier company identifier string unique identifier company name string name of the resource company info object output field company info company info additionalprop1 string output field company info additionalprop1 company info additionalprop2 string output field company info additionalprop2 company info additionalprop3 string output field company info additionalprop3 site object output field site site id number unique identifier site name string name of the resource site info object output field site info site info additionalprop1 string output field site info additionalprop1 site info additionalprop2 string output field site info additionalprop2 site info additionalprop3 string output field site info additionalprop3 addressline1 string output field addressline1 addressline2 string output field addressline2 city string output field city state string output field state zip string output field zip country object output field country output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 01 43 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a01e4","x cw request id" "738a4ff5 61a7 4889 b3ba ddd0db0df5ef","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c update invoice updates an existing invoice in connectwise manage using the specified id endpoint url finance/invoices/{{id}} method put input argument name type required description path parameters id number required parameters for the update invoice action parameters id number optional parameters for the update invoice action parameters invoicenumber string optional parameters for the update invoice action parameters type string optional parameters for the update invoice action parameters status object optional parameters for the update invoice action parameters status id number optional parameters for the update invoice action parameters status name string optional parameters for the update invoice action parameters status info object optional parameters for the update invoice action parameters status info additionalprop1 string optional parameters for the update invoice action parameters status info additionalprop2 string optional parameters for the update invoice action parameters status info additionalprop3 string optional parameters for the update invoice action parameters company object optional parameters for the update invoice action parameters company id number optional parameters for the update invoice action parameters company identifier string optional parameters for the update invoice action parameters company name string optional parameters for the update invoice action parameters company info object optional parameters for the update invoice action parameters company info additionalprop1 string optional parameters for the update invoice action parameters company info additionalprop2 string optional parameters for the update invoice action parameters company info additionalprop3 string optional parameters for the update invoice action parameters billtocompany object optional parameters for the update invoice action parameters billtocompany id number optional parameters for the update invoice action parameters billtocompany identifier string optional parameters for the update invoice action parameters billtocompany name string optional parameters for the update invoice action parameters billtocompany info object optional parameters for the update invoice action parameters billtocompany info additionalprop1 string optional parameters for the update invoice action input example {"parameters" {"id" 7,"invoicenumber" "string","type" "agreement","status" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"company" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billtocompany" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"shiptocompany" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"accountnumber" "string","applytotype" "all","applytoid" 0,"attention" "string","shiptoattention" "string","billingsite" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billingsiteaddressline1" "string","billingsiteaddressline2" "string","billingsitecity" "string","billingsitestate" "string","billingsitezip" "string","billingsitecountry" "string","shippingsite" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"shippingsiteaddressline1" "string","shippingsiteaddressline2" "string","shippingsitecity" "string","shippingsitestate" "string","shippingsitezip" "string","shippingsitecountry" "string","billingterms" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"reference" "string","customerpo" "string","templatesetupid" 0,"invoicetemplate" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"emailtemplateid" 0,"addtobatchemaillist"\ true,"date" "2023 11 28t09 30 59z","restrictdownpaymentflag"\ true,"locationid" 0,"departmentid" 0,"territoryid" 0,"topcomment" "string","bottomcomment" "string","taxableflag"\ true,"taxcode" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"internalnotes" "string","downpaymentpreviouslytaxedflag"\ true,"servicetotal" 0,"overridedownpaymentamountflag"\ true,"currency" {"id" 0,"symbol" "string","currencycode" "string","decimalseparator" "string","numberofdecimals" 0,"thousandsseparator" "string","negativeparenthesesflag"\ true,"displaysymbolflag"\ true,"currencyidentifier" "string","displayidflag"\ true,"rightalign"\ true,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"duedate" "2023 11 28t09 30 59z","expensetotal" 0,"producttotal" 0,"previousprogressapplied" 0,"serviceadjustmentamount" 0,"agreementamount" 0,"downpaymentapplied" 0,"subtotal" 0,"total" 0,"remainingdownpayment" 0,"salestax" 0,"adjustmentreason" "string","adjustedby" "string","payments" 0,"credits" 0,"balance" 0,"specialinvoiceflag"\ true,"billingsetupreference" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"ticket" {"id" 0,"summary" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"project" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"phase" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"salesorder" {"id" 0,"identifier" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"agreement" {"id" 0,"name" "string","type" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}}," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"},"customfields" \[{"id" 0,"caption" "string","type" "textarea","entrymethod" "date","numberofdecimals" 0,"value" {}}]},"path parameters" {"id" 7}} output parameter type description status code number http status code of the response id number unique identifier invoicenumber string output field invoicenumber type string type of the resource status object status value status id number unique identifier status name string name of the resource status info object status value status info additionalprop1 string status value status info additionalprop2 string status value status info additionalprop3 string status value company object output field company company id number unique identifier company identifier string unique identifier company name string name of the resource company info object output field company info company info additionalprop1 string output field company info additionalprop1 company info additionalprop2 string output field company info additionalprop2 company info additionalprop3 string output field company info additionalprop3 billtocompany object output field billtocompany billtocompany id number unique identifier billtocompany identifier string unique identifier billtocompany name string name of the resource billtocompany info object output field billtocompany info billtocompany info additionalprop1 string output field billtocompany info additionalprop1 output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 01 43 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a01e4","x cw request id" "738a4ff5 61a7 4889 b3ba ddd0db0df5ef","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c update service board updates a specified service board in connectwise manage using the provided 'id' endpoint url service/boards/{{id}} method put input argument name type required description path parameters id number required parameters for the update service board action parameters id number optional parameters for the update service board action parameters name string optional parameters for the update service board action parameters location object optional parameters for the update service board action parameters location id number optional parameters for the update service board action parameters location name string optional parameters for the update service board action parameters location info object optional parameters for the update service board action parameters location info additionalprop1 string optional parameters for the update service board action parameters location info additionalprop2 string optional parameters for the update service board action parameters location info additionalprop3 string optional parameters for the update service board action parameters department object optional parameters for the update service board action parameters department id number optional parameters for the update service board action parameters department identifier string optional parameters for the update service board action parameters department name string optional parameters for the update service board action parameters department info object optional parameters for the update service board action parameters department info additionalprop1 string optional parameters for the update service board action parameters department info additionalprop2 string optional parameters for the update service board action parameters department info additionalprop3 string optional parameters for the update service board action parameters inactiveflag boolean optional parameters for the update service board action parameters signofftemplate object optional parameters for the update service board action parameters signofftemplate id number optional parameters for the update service board action parameters signofftemplate name string optional parameters for the update service board action parameters signofftemplate info object optional parameters for the update service board action parameters signofftemplate info additionalprop1 string optional parameters for the update service board action parameters signofftemplate info additionalprop2 string optional parameters for the update service board action input example {"parameters" {"id" 0,"name" "string","location" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"department" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"inactiveflag"\ true,"signofftemplate" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"sendtocontactflag"\ true,"contacttemplate" {"id" 0,"identifier" "string","name" "string","type" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"sendtoresourceflag"\ true,"resourcetemplate" {"id" 0,"identifier" "string","name" "string","type" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"projectflag"\ true,"showdependenciesflag"\ true,"showestimatesflag"\ true,"boardicon" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billticketsafterclosedflag"\ true,"billticketseparatelyflag"\ true,"billunapprovedtimeexpenseflag"\ true,"overridebillingsetupflag"\ true,"dispatchmember" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"servicemanagermember" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"dutymanagermember" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"oncallmember" {"id" 0,"identifier" "string","name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"workrole" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"worktype" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"billtime" "billable","billexpense" "billable","billproduct" "billable","autoclosestatus" {"id" 0,"name" "string","sort" 0," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"autoassignnewticketsflag"\ true,"autoassignnewecticketsflag"\ true,"autoassignnewportalticketsflag"\ true,"discussionslockedflag"\ true,"timeentrylockedflag"\ true,"notifyemailfrom" "string","notifyemailfromname" "string","closedloopdiscussionsflag"\ true,"closedloopresolutionflag"\ true,"closedloopinternalanalysisflag"\ true,"timeentrydiscussionflag"\ true,"timeentryresolutionflag"\ true,"timeentryinternalanalysisflag"\ true,"problemsort" "ascending","resolutionsort" "ascending","internalanalysissort" "ascending","emailconnectorallowreopenclosedflag"\ true,"emailconnectorreopenstatus" {"id" 0,"name" "string","sort" 0," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"emailconnectorreopenresourcesflag"\ true,"emailconnectornewticketnomatchflag"\ true,"emailconnectorneverreopenbydaysflag"\ true,"emailconnectorreopendayslimit" 0,"emailconnectorneverreopenbydaysclosedflag"\ true,"emailconnectorreopendaysclosedlimit" 0,"usememberdisplaynameflag"\ true,"sendtoccflag"\ true,"autoassignticketownerflag"\ true,"autoassignlimitflag"\ true,"autoassignlimitamount" 0,"closedloopallflag"\ true,"percentagecalculation" "actualhours","allsort" "ascending","markfirstnoteissueflag"\ true,"restrictboardbydefaultflag"\ true," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"path parameters" {"id" 1}} output parameter type description status code number http status code of the response id number unique identifier name string name of the resource location object output field location location id number unique identifier location name string name of the resource location info object output field location info location info additionalprop1 string output field location info additionalprop1 location info additionalprop2 string output field location info additionalprop2 location info additionalprop3 string output field location info additionalprop3 department object output field department department id number unique identifier department identifier string unique identifier department name string name of the resource department info object output field department info department info additionalprop1 string output field department info additionalprop1 department info additionalprop2 string output field department info additionalprop2 department info additionalprop3 string output field department info additionalprop3 inactiveflag boolean output field inactiveflag signofftemplate object output field signofftemplate signofftemplate id number unique identifier signofftemplate name string name of the resource signofftemplate info object output field signofftemplate info signofftemplate info additionalprop1 string output field signofftemplate info additionalprop1 signofftemplate info additionalprop2 string output field signofftemplate info additionalprop2 output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c update sla by id updates a specific service level agreement (sla) in connectwise manage using the provided id endpoint url service/slas/{{id}} method get input argument name type required description path parameters id number required parameters for the update sla by id action parameters id number optional parameters for the update sla by id action parameters name string optional parameters for the update sla by id action parameters basedon string optional parameters for the update sla by id action parameters customcalendar object optional parameters for the update sla by id action parameters customcalendar id number optional parameters for the update sla by id action parameters customcalendar name string optional parameters for the update sla by id action parameters customcalendar info object optional parameters for the update sla by id action parameters customcalendar info additionalprop1 string optional parameters for the update sla by id action parameters customcalendar info additionalprop2 string optional parameters for the update sla by id action parameters customcalendar info additionalprop3 string optional parameters for the update sla by id action parameters defaultflag boolean optional parameters for the update sla by id action parameters applicationorder number optional parameters for the update sla by id action parameters hiimpacthiurgency object optional parameters for the update sla by id action parameters hiimpacthiurgency id number optional parameters for the update sla by id action parameters hiimpacthiurgency name string optional parameters for the update sla by id action parameters hiimpacthiurgency sort number optional parameters for the update sla by id action parameters hiimpacthiurgency level string optional parameters for the update sla by id action parameters hiimpacthiurgency info object optional parameters for the update sla by id action parameters hiimpacthiurgency info additionalprop1 string optional parameters for the update sla by id action parameters hiimpacthiurgency info additionalprop2 string optional parameters for the update sla by id action parameters hiimpacthiurgency info additionalprop3 string optional parameters for the update sla by id action parameters hiimpactmedurgency object optional parameters for the update sla by id action parameters hiimpactmedurgency id number optional parameters for the update sla by id action parameters hiimpactmedurgency name string optional parameters for the update sla by id action input example {"parameters" {"id" 1,"name" "string","basedon" "allhours","customcalendar" {"id" 0,"name" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"defaultflag"\ true,"applicationorder" 0,"hiimpacthiurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"hiimpactmedurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"hiimpactlowurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"medimpacthiurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"medimpactmedurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"medimpactlowurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"lowimpacthiurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"lowimpactmedurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"lowimpactlowurgency" {"id" 0,"name" "string","sort" 0,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"respondhours" 0,"respondpercent" 0,"planwithin" 0,"planwithinpercent" 0,"resolutionhours" 0,"resolutionpercent" 0," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"path parameters" {"id" 1}} output parameter type description status code number http status code of the response id number unique identifier name string name of the resource basedon string output field basedon customcalendar object output field customcalendar customcalendar id number unique identifier customcalendar name string name of the resource customcalendar info object output field customcalendar info customcalendar info additionalprop1 string output field customcalendar info additionalprop1 customcalendar info additionalprop2 string output field customcalendar info additionalprop2 customcalendar info additionalprop3 string output field customcalendar info additionalprop3 defaultflag boolean output field defaultflag applicationorder number output field applicationorder hiimpacthiurgency object output field hiimpacthiurgency hiimpacthiurgency id number unique identifier hiimpacthiurgency name string name of the resource hiimpacthiurgency sort number output field hiimpacthiurgency sort hiimpacthiurgency level string output field hiimpacthiurgency level hiimpacthiurgency info object output field hiimpacthiurgency info hiimpacthiurgency info additionalprop1 string output field hiimpacthiurgency info additionalprop1 hiimpacthiurgency info additionalprop2 string output field hiimpacthiurgency info additionalprop2 hiimpacthiurgency info additionalprop3 string output field hiimpacthiurgency info additionalprop3 hiimpactmedurgency object output field hiimpactmedurgency hiimpactmedurgency id number unique identifier hiimpactmedurgency name string name of the resource output example {"status code" 200,"response headers" {"content type" "application/json; charset=utf 8","transfer encoding" "chunked","connection" "keep alive","date" "mon, 04 dec 2023 10 03 39 gmt","cache control" "no cache","pragma" "no cache","expires" " 1","strict transport security" "max age=31536000; includesubdomains","x server name" "ip 0a0a0134","x cw request id" "3d48a108 bdfe 4ca7 8372 3719b0e4c80c","x frame options" "sameorigin","link" "\<https //api staging connectwisedev com/v4 6 release/apis/3 0/c update ticket by id updates a specific ticket in connectwise manage using the provided ticket id endpoint url service/tickets/{{id}} method patch input argument name type required description path parameters id number required parameters for the update ticket by id action parameters id number optional parameters for the update ticket by id action parameters summary string optional parameters for the update ticket by id action parameters recordtype string optional parameters for the update ticket by id action parameters board object optional parameters for the update ticket by id action parameters board id number optional parameters for the update ticket by id action parameters board name string optional parameters for the update ticket by id action parameters board info object optional parameters for the update ticket by id action parameters board info additionalprop1 string optional parameters for the update ticket by id action parameters board info additionalprop2 string optional parameters for the update ticket by id action parameters board info additionalprop3 string optional parameters for the update ticket by id action parameters status object optional parameters for the update ticket by id action parameters status id number optional parameters for the update ticket by id action parameters status name string optional parameters for the update ticket by id action parameters status sort number optional parameters for the update ticket by id action parameters status info object optional parameters for the update ticket by id action parameters status info additionalprop1 string optional parameters for the update ticket by id action parameters status info additionalprop2 string optional parameters for the update ticket by id action parameters status info additionalprop3 string optional parameters for the update ticket by id action parameters workrole object optional parameters for the update ticket by id action parameters workrole id number optional parameters for the update ticket by id action parameters workrole name string optional parameters for the update ticket by id action parameters workrole info object optional parameters for the update ticket by id action parameters workrole info additionalprop1 string optional parameters for the update ticket by id action parameters workrole info additionalprop2 string optional parameters for the update ticket by id action input example {"path parameters" {"id" 123},"parameters" {"id" 123,"summary" "string","recordtype" "string","board" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"status" {"id" 123,"name" "example name","sort" 123," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"workrole" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"worktype" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"company" {"id" 123,"identifier" "string","name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"site" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"sitename" "example name","addressline1" "string","addressline2" "string","city" "string","stateidentifier" "string","zip" "string","country" {"id" 123,"identifier" "string","name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"contact" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"contactname" "example name","contactphonenumber" "string","contactphoneextension" "string","contactemailaddress" "string","type" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"subtype" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"item" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"team" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"owner" {"id" 123,"identifier" "string","name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"priority" {"id" 123,"name" "example name","sort" 123,"level" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"servicelocation" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"source" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"requireddate" "string","budgethours" 123,"opportunity" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"agreement" {"id" 123,"name" "example name","type" "string"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"severity" "string","impact" "string","externalxref" "string","ponumber" "string","knowledgebasecategoryid" 123,"knowledgebasesubcategoryid" 123,"allowallclientsportalview"\ true,"customerupdatedflag"\ true,"automaticemailcontactflag"\ true,"automaticemailresourceflag"\ true,"automaticemailccflag"\ true,"automaticemailcc" "string","initialdescription" "string","initialinternalanalysis" "string","initialresolution" "string","initialdescriptionfrom" "string","contactemaillookup" "string"}} output parameter type description status code number http status code of the response id number unique identifier summary string output field summary recordtype string type of the resource board object output field board board id number unique identifier board name string name of the resource board info object output field board info board info additionalprop1 string output field board info additionalprop1 board info additionalprop2 string output field board info additionalprop2 board info additionalprop3 string output field board info additionalprop3 status object status value status id number unique identifier status name string name of the resource status sort number status value status info object status value status info additionalprop1 string status value status info additionalprop2 string status value status info additionalprop3 string status value workrole object output field workrole workrole id number unique identifier workrole name string name of the resource workrole info object output field workrole info workrole info additionalprop1 string output field workrole info additionalprop1 workrole info additionalprop2 string output field workrole info additionalprop2 output example {"id" 123,"summary" "string","recordtype" "string","board" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"status" {"id" 123,"name" "example name","sort" 123," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"workrole" {"id" 123,"name" "example name"," info" {"additionalprop1" "string","additionalprop2" "string","additionalprop3" "string"}},"worktype" {"id" 123,"name" "example n response headers header description example api current version http response header api current version 2022 2 cache control directives for caching mechanisms no cache connection http response header connection keep alive content encoding http response header content encoding gzip content security policy http response header content security policy frame ancestors 'self' blob myconnectwise net connectwisedev com itboost com; default src 'self' 'unsafe inline' 'unsafe eval' blob walkme com connectwise connectwise com az416426 vo msecnd net dc services visualstudio com/v2/track connectwisedev com myconnectwise net cwview\ com cwview\ com wise pay com wise sync com;style src 'self' 'unsafe inline' fonts googleapis com files connectwise com itsupport247 net myconnectwise net; font src 'self' 'unsafe inline' 'unsafe eval' data walkme com connectwise com googleapis com; img src data snapshot ; frame src data mailto ; connect src 'self' walkme com connectwise com connectwisedev com myconnectwise net itsupport247 net cwview\ com cwview\ com dc services visualstudio com/v2/track cheetah quotewerks\ // wss\ // amazonaws com; script src 'self' 'unsafe inline' 'unsafe eval' connectwise com connectwisedev com myconnectwise net cwview\ com cwview\ com walkme com cwnet io itsupport247 net content type the media type of the resource application/json; charset=utf 8 date the date and time at which the message was originated mon, 04 dec 2023 10 01 43 gmt expires the date/time after which the response is considered stale 1 link http response header link https //api staging connectwisedev com/v4 6 release/apis/3 0/company/contacts/?pagesize=25\&page=2 ; rel="next", https //api staging connectwisedev com/v4 6 release/apis/3 0/company/contacts/?pagesize=25\&page=5 ; rel="last" pragma http response header pragma no cache referrer policy http response header referrer policy strict origin when cross origin strict transport security http response header strict transport security max age=31536000; includesubdomains transfer encoding http response header transfer encoding chunked vary http response header vary accept encoding via http response header via 1 1 e2f0e515fccd91a9016d3b4c96302db6 cloudfront net (cloudfront) x amz cf id http response header x amz cf id looam5ney6cqttjamxixyrcbgtp qltuqwl 823 doliyhnuol9igw== x amz cf pop http response header x amz cf pop ccu50 c1 x aspnet version http response header x aspnet version 4 0 30319 x cache http response header x cache miss from cloudfront x content type options http response header x content type options nosniff x cw request id http response header x cw request id 738a4ff5 61a7 4889 b3ba ddd0db0df5ef x frame options http response header x frame options sameorigin x server name http response header x server name ip 0a0a01e4 x xss protection http response header x xss protection 1; mode=block