Connectors
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Actions
Update Incident
5 min
description updates an existing incident in servicenow using the unique sys id and additional data provided in a json body endpoint url /api/now/table/incident/{{sys id}} method patch inputs path parameters (object) – required sys id (string) – required sys id of the record to be updated json body (object) – required sysparm display value (string) determines the type of data returned, either the actual values from the database or the display values of the fields sysparm fields (string) comma separated list of fields to return in the response sysparm input display value (boolean) flag that indicates whether to set field values using the display value or the actual value sysparm query no domain (boolean) flag that indicates whether to restrict the record search to only the domains for which the logged in user is configured sysparm view (string) if you also specify the sysparm fields parameter, it takes precedent output example \[ { "status code" 200, "response headers" { "set cookie" "jsessionid=cea60557841f8f77a8ab86e60b05f18d; path=/; httponly;secure, bigipserverpool dev60827=999184138 46398 0000; path=/; httponly; secure", "server timing" "wall;dur=0, sem wait;dur=0, sesh wait;dur=0, app cpu;dur=0, db;dur=1, acl;dur=0, br;dur=null, ui action;dur=0, cache build;dur=0, scripting;dur=0", "content security policy" "frame ancestors 'self' teams microsoft com teams microsoft com", "content length" "0", "date" "mon, 07 aug 2023 11🕛15 gmt", "keep alive" "timeout=70", "connection" "keep alive", "server" "servicenow", "strict transport security" "max age=63072000; includesubdomains" }, "reason" "ok", "response text" "" } ] output parameters status code (number) reason (string) response text (string) response headers header type set cookie string server timing string content security policy string content length string date string keep alive string connection string server string strict transport security string